Strategic Plan of the Regulator

1
GROUP 1

• Strategic Plan of the Regulator

Accra, 4-8 July, 2005
2
GROUP MEMBERS

• Robert Apaya , NCA Ghana Chairman
• Kwarko, Isaac Kobina, NCA, Ghana
• Golda A. Adgei, NCA, Ghana
• Samuel Osei Nsiah, NCA, Ghana
• Lamin Sawo, DOSCIT, Gambia (Secretary)
• Yaw Boamah Baafi, NCA, Ghana
• Edmund Yirenkyi, Fianko, NCA, Ghana
• Ekissi Bene, ATCI, La Cote DÍvoire

Accra, 4-8 July, 2005
3
VISION

• To continue to be a catalyst for the growth of
  the countrys economy through innovative and
  widespread use of reliable and efficient
  communications services.

Accra, 4-8 July, 2005
4
MANDATE

• To regulate communication by wire, cable, radio,
  television, satellite and similar means of
  technology to ensure that communications in the
  country contribute fairly and equitably to the
  nations economic and social and cultural
  prosperity in the information age.

Accra, 4-8 July, 2005
5
Priority Plans

• Human Resource Development
• Provision of Universal Access (2010)
• Market liberalization to ensure competition (last
  quarter 2005)
• Consumer protection (tariffs) (last quarter 2005)
• Quality of Service (1st quarter 2007)

Accra, 4-8 July, 2005
6
STRENGTHS

• Existence of necessary policy
• Existence of Communication Act
• Existence of Regulatory Act
• Strong revenue base
• Political will
• Legislative and legal framework
• Motivated staff

Accra, 4-8 July, 2005
7
WEAKNESSES

• Inadequate Expertise
• Obsolete/lack of spectrum monitoring equipment
• Insufficient funds for training
• Political Interference
• Lack of established internal procedures
• Inadequate Infrastructure base

Accra, 4-8 July, 2005
8
OPPORTUNITIES

• Establishment of WATRAA
• Regional Cooperation/Harmonisation
• International Commitments
• Legal and regulatory frameworks
• Goodwill and support of governments
• Growing Telecommunication market

Accra, 4-8 July, 2005
9
THREATS

• Political Instability
• Resistance to Change
• Uncertainty of liberalization
• Rapid technological changes as against policy
  implementation and legal processes
• Attrition rates of professional staff in
  regulatory bodies
• Information asymmetric

Accra, 4-8 July, 2005
10
Strategic Objectives

• To ensure the provision of basic and affordable
  telecommunication services for the citizens
  (attain universal access by 2010)
• To ensure fair competitions among service
  providers (2005)
• To ensure the provision of quality
  telecommunication Service
• To promote consumer awareness/protection of their
  rights and interest
• To ensure level playing field
• To plan and efficiently manage the national
  spectrum in accordance with national and
  international agreement
• To enhance the capacity of personnel in the
  regulatory sector

Accra, 4-8 July, 2005
11
Priority Actions

• Provision of basic Services
• Licensing more service providers
• Mandate them to operate countrywide
• Establish Universal Service Fund
• Ensuring fair competition
• Avoid cross subsidization
• Ensure interconnection and co-location
• Unbundling of the local loop

Accra, 4-8 July, 2005
12
Priority Actions Cont

• Quality of service
• Define clearly Quality of Services
• Assess the level of services of operators
• Sanctions for non compliance
• Promotion of consumer awareness
• - Establish consumer Desks
• - Organise periodic consumer forums
• - develop and enforce a bill of consumer rights
  and obligations
• Level Playing Field
• Uniform licensing procedure
• Fair and transparent decision making process

Accra, 4-8 July, 2005
13
Priority Actions Cont

• Spectrum management
• - Conduct Audit of the available spectrum (end
  of 2005)
• - Establish frequency management data base
  (1st quarter 2006)
• - Drawing up the frequency band plan (third
  quarter 2006)
• - Procure Spectrum monitoring equipment (end
  2006)
• - Develop and ensure compliance with standards
• - Strengthening the technical and management of
  spectrum management staff

Accra, 4-8 July, 2005
14
Priority Actions Cont

• Capacity building
• - Training/retraining of staff (2007)
• - Participate in Workshops/Seminars
• - Soliciting expert advises

Accra, 4-8 July, 2005
15
Needs

• Financial Resources
• Capacity building
• Equipment
• Legal officers
• Engineers
• technicians
• Economists
• Administrators

Accra, 4-8 July, 2005
16
Responsible Officers

• Director, Consumer Affairs
• Director, Spectrum management
• Director, Legal Affairs
• Director Finance and Administration
• Director Regulation and Licensing

Accra, 4-8 July, 2005
17
MERCI !

• THANK YOU !

Accra, 4-8 July, 2005