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Business Crisis and Continuity Management (BCCM) Class Session 7

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Title: Business Crisis and Continuity Management (BCCM) Class Session 7


1
Business Crisis and Continuity Management
(BCCM)Class Session 7
2
(No Transcript)
3
Risk Analysis Taxonomy
Source Patrick Gallagher Manager Group Security
Intelligence Risk, Qantas Airways Limited
4
NIPP DEFINITION OF RISKA measure of potential
harm that encompasses threat, vulnerability, and
consequence. In the context of the NIPP, risk is
the expected magnitude of loss due to a terrorist
attack, natural disaster, or other incident,
along with the likelihood of such an event
occurring and causing that loss.
5
Risk Management The synthesis of the risk
assessment, business area analysis, business
impact analysis, risk communication and
risk-based decision making functions to inform
and make strategic and tactical decisions on how
business risks will be treated whether ignored,
reduced, transferred, or avoided.
6
Risk Management Strategies
high
Introduce measures to avoid the risk
PROBABILITY
Manage Scenario (Reduce or Transfer risk)
Ignore (Accept risk)
low
low
high
CONSEQUENCE
7
Risk-based decision-making is a continual process
that requires dialogue with stakeholders,
monitoring and adjustment in light of economic,
public relations, political and social impacts of
the decisions made and implemented. Risk-based
decision making requires the consideration of the
following questions Can risk be reduced?What
are the interventions (controls) available to
reduce risk?What combination of controls make
sense (economic, public relations, social, legal,
and political)?
8
Risk Assessment - The identification, analysis,
and presentation of the potential hazards and
vulnerabilities that can impact a business and
the existing and potential controls that can
reduce the risk of these hazards. Risk assessment
requires consideration of the following
questions What can go wrong (hazards
identification)What is the likelihood that it
would go wrong?What are the consequences?What
controls are currently in place?
9
Business Area Analysis The examination and
understanding of the business functions,
sub-functions and processes and the
interdependencies amongst them. Business area
analysis requires consideration of the following
questions What are our business
functions?What are our business sub-functions
and processes?Which are critical to the
continuity of our business?
10
Business Impact Analysis Applying the results
of the risk assessment to the business area
analysis to analyze the potential
consequences/impacts of identified risks on the
business and to identify preventive,
preparedness, response, recovery, continuity and
restoration controls to protect the business in
the event of business disruption. Business impact
analysis requires consideration of the following
questions How do potential hazards impact
business functions, sub-functions and
processes?What controls are currently in place?
11
Risk Communication - The exchange of risk related
information, concerns, perceptions, and
preferences within an organization and between an
organization and its external environment that
ties together overall enterprise management with
the risk management function. Risk communication
requires consideration of the following
questions To whom do we communicate about
risk?What do we communicate about risk?How do
we communicate about risk?
12
A RISK-BASED APPROACH
  • We need to adopt a risk-based approach in
    both our operations and our philosophy. Risk
    management is fundamental to managing the threat,
    while retaining our quality of life and living in
    freedom. Risk management must guide our
    decision-making as we examine how we can best
    organize to prevent, respond and recover from an
    attack.
  • Remarks as prepared for Secretary Michael
    Chertoff U.S. Department of Homeland Security
    George Washington University Homeland Security
    Policy Institute (3/16/05)

13
Probably the most important thing a Cabinet
Secretary in a department like this can do as an
individual is to clearly articulate a philosophy
for leadership of the department that is
intelligible and sensible, not only to the
members of the department itself, but to the
American public. And that means talking about
things like risk management, which means not a
guarantee against all risk, but an intelligent
assessment and management of risk talking about
the need to make a cost benefit analysis in what
we do, recognizing that lurching from either
extreme forms of protection to total complacency,
that's not an appropriate way to build a
strategy and finally, a clear articulation of
the choices that we face as a people, and the
consequence of those choices. Remarks of
Secretary Chertoff GWU 12/14/06
14
Source GAO
15
Source NIPP June 2006
16
(No Transcript)
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What are the organizations/communitys
strategic goals and objectives and considering
those goals and objectives a. What is the
scope of our hazards risk management
effort? b. What is an acceptable level of
risk? c. Who determines what an acceptable
level of risk is? d. Can risk be
managed? e. What are the interventions
(controls/countermeasures) available to manage
risk? f. What combination of risk management
interventions controls/countermeasures) make
sense in terms of non-risk specific
considerations (economic, social, political,
legal)?
18
The HRM framework includes six steps 1)
Establish the context, 2) Identify the hazards,
3) Assess the hazards risk, 4) Sort the hazards
by risk magnitude, 5) Analyze the risks from
each hazard, and 6) Group and prioritize risks
and two continual components Communicate and
Consult, and Monitor and Review.
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