Title: Thinking
1Thinking
2So what is thinking?
- In a general sense, thinking is the intentional
use of cognitive capabilities for some purpose. - Recall some kind of information
- Make sense of some incoming stimulus
- Develop a judgment on some person or thing
- Make a decision
- Im thinking.
3What does thinking entail?
- Recall of relevant memories
- Comparison of new information with existing
knowledge - Integration of new information into cognitive
structure - Schema
- Encoding of new memory structure
- Potentially, action based on new structure
4Judgment and decision-making
- Generally, limited effort is applied to judgments
and decisions - Satisficing
- Elimination of alternatives as quickly and simply
as possible - Exception Decisions that are highly salient to
the individual - Monetary risk
- Physical risk
- Social risk
5Problems
- People exhibit predictable biases in their
judgments and decision-making - Risk judgments
- Overestimate the likelihood of risks that are
sudden, unexpected, socially salient - Terrorism
- Underestimate risks that are mundane, predictable
and less newsworthy - Heart disease
- Auto accidents
6Judgment biases
- Categorization bias
- Categorization of phenomena
- Tendency within category
- Overestimation of the ability to predict from
category tendencies - Racial, gender, etc. stereotyping
7Naïve scientist
- One view states that people act as naïve
scientists - Informal logic
- Experimentation
8Naïve theorist
- Method of difference
- Distinctiveness
- Consistency over time
- Consistency over modality
- Consensus
9Decision Rules
- Compensatory
- Noncompensatory
- Conjunctive Decision Rule
- Disjunctive Decision Rule
- Lexicographic Rule
10Compensatory Decision Rules
A type of decision rule in which a consumer
evaluates each alternative in terms of each
relevant attribute and then selects the brand
with the highest weighted score.
11Non-compensatory Decision Rules
A type of decision rule by which positive
evaluation of an attribute does not compensate
for a negative evaluation of the same object on
some other attribute.
12Conjunctive Decision Rule
A noncompensatory decision rule in which the
person establishes a minimally acceptable cutoff
point for each attribute evaluated. Objects that
fall below the cutoff point on any one attribute
are eliminated from further consideration.
13Disjunctive Rule
A noncompensatory decision rule in which
consumers establish a minimally acceptable cutoff
point for each relevant attribute.
14Lexicographic Rule
A noncompensatory decision rule the person
first ranks attributes in terms of their
importance, then compares objects in terms of the
attribute considered most important.
15Affect Referral Decision Rule
A simplified decision rule by which a person
makes a choice among alternatives on the basis of
their previously established overall ratings of
the alternatives considered, rather than on
specific attributes.
16Table 16.7 Hypothetical Use of Popular Decision
Rules in Making a Decision to Purchase an
Ultralight Laptop
17Biases
- Availability
- Most accessible thoughts are more likely to be
used in thinking - Recent activation
- Integrated into schema
- Used heavily
- Encoded in multiple ways/along with powerful
emotions, etc.
18Attribution theory
- Attribution theory developed in the 1960s and
1970s - Heider, 1958
- Jones, 1960s
- Kelley, 1970s
- The main concerns in attribution theory were how
people developed informal theories about how the
world works, and what the nature of those beliefs
was - Special case Self-attribution theory
- Bem
19Attribution bias
- Findings tended to indicate that when someone
observes another doing or saying something, the
observer tends to attribute it to a relatively
stable, enduring personality trait - When asked why they behaved in certain ways,
people tend to give situational explanationsthey
did it because the situation called for it
20When observing characters on television, etc. how
do we attribute motives, situational conditions,
etc.?
- Generally speaking, characters are treated as
real for the sake of attribution. Their
actions are observable and are assumed to be
motivated, that the character was aware that his
actions would have the observed effects, and that
the effect was actually a result of the behavior. - Internal motivation of the character, in the
absence of countervailing information, is assumed.
21Character motivation
- Actions that are considered unusual given the
portrayed circumstances are assumed to be
motivated and to reveal internal characteristics
of the character. - If the actions observed run counter to social
norms, the dispositional attribution is even
stronger. - Once a dispositional attribution is arrived at,
further action by the character is interpreted
from the standpoint of the schema that relates to
the character. Ambiguous actions are interpreted
either in a positive manner (positive
attribution) or negatively (negative attribution)
based on previous attribution.
22Reality TV
- Character talks to the camera, explaining his
actions - Plot twists and what ifs
- Detective stories/murder mysteries
- News coverage of crime, politics, etc.