The Importance of Professional image

1
First Impressions Count

• The Importance of Professional image

2
Learning Objective

• Participants will understand the expectations of
  professional dress and professional conduct.

3
You are UGA!

• First impressions count. It takes between 30 and
  120 seconds to formulate a first impression of
  someone.
• As an employee of The University of Georgia you
  are representing not only yourself but the
  department, and the university in a professional
  manner.

4
What is the professional attire policy?

• During traditional business hours, 8am to 5pm,
  Residence Hall Education and Services staff
  members are expected to dress in appropriate
  attire.

• Exceptions If you obtain permission from your
  supervisor you are allowed to dress outside of
  appropriate attire during normal business hours.
  Typically this only happens when an activity you
  will engage in during hours requires more casual
  clothing.

5
Appropriate Attire Includes

• Traditional Business classic suit or pant suit
• Contemporary Business Casual slacks, sport coat,
  blazer, collard shirt/blouse, dresses,
  cotton-twill trousers or pants

• UGA Apparel collard or polo shirt with
  University or Department logo
• Shoes dressy or loafers

6
Inappropriate Attire Includes

• Jeans
• T-Shirts
• Sweat Pants
• Shorts
• Tennis Shoes
• Sneakers
• Flip Flops

• Under no circumstances is anything too short or
  in need of repair appropriate to wear.

7
What if you have a meeting on North Campus?

• North Campus houses the Administrative offices
  for the Division of Student Affairs as well as
  the Presidents Office.
• Please be on top of your professional image when
  meeting with these individuals on North Campus.
• At times meetings or forums will be held in the
  Chapel, it is appropriate to dress in business
  attire in these situations as well.

8
The importance of Professional Conduct

• It is important to maintain a positive attitude
  about yourself and your work.
• This includes being conscience of who you are
  speaking to and what you are divulging.
• This is a university town. It is not uncommon to
  see your students off campus and after hours.
• Be professional in your interactions with them.
  Set clear boundaries with your students and
  communicate expectations.
• You are part of a team.
• Challenge and support is important in our work.
  If things are unclear, ask questions! Be
  respectful, have integrity and remember you are a
  role model for others and students!

9
The importance of Professional Conduct

• Manage your time well.
• Not only is managing your time important for your
  personal sanity. It is also important to be
  mindful of others time.
• Understand what information and conversations are
  confidential.
• If you are unsure, ask someone! Remember to use
  discretion with details, names, specifics until
  you are certain what is being discussed is or is
  not confidential information.
• Communication is key!
• Remember its often not what you say, but HOW you
  say it. Utilize resources to properly convey
  information.

10
Whos responsibility is professionalism anyways?

• Its your responsibility to maintain your own
  level of professionalism. It is also your
  responsibility to hold others accountable for the
  standard at which we expect everyone to maintain.

11
Professionalism and Technology

• It is not easy to decipher tone in emails. Be
  conscience of the language, content, and
  punctuation you use in emails. It is still a
  proper form of communication, so be aware!
• It is also important to be conscience of our tone
  while speaking on the phone. Thought the person
  cannot see you, they can tell if youre smiling ?
  Speak clearly remember customer service is key!

12
Quiz

• Please answer the following questions before
  moving onto the next module.

13
Question 1

• What are the traditional business hours that
  professional attire is necessary to wear within?
• 830am 530pm
• 800am 500pm
• 900am 600pm
• None of the above.

14
Question 2

• When is it appropriate to wear jeans?
• Fridays
• Never
• Anyday, as long as its paired with a nice top
• When approved by supervisor
• None of the above

15
Question 3

• Important points about professional conduct
  include
• Managing your time well
• Remaining positive
• Acting appropriate in social settings
• Communicating productively
• All the above

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Question 4

• Whos responsibility is it to maintain
  professionalism?
• Yours
• The Housing Department
• Everyone
• No one