Portals

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Portals
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TREND

• There has been great interest in the Corporate
  Portals also called Enterprise Portals or
  Enterprise Information Portals
• There is definitely much happening in this
  area-mobile included

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Corporate Portals

• Digital Consulting Institute (DCI), Imaging and
  Document Solutions, and Intelligent Enterprise
  Magazine sponsor the Annual Portal Excellence
  Awards.
• These awards recognize customer portal solutions
  that provide significant and measurable business
  benefits, and that make innovative use of portal
  technology
• Awards were presented in two categories
• Best Internal Corporate Portal and Best
  e-Business Portal

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Internal Corporate Portal

• An internal corporate portal supports informed
  decision making by providing internal business
  users with a personalized and efficient Web
  interface to business content managed by intranet
  Web servers, business intelligence systems,
  office and document management systems, and
  front- and back-office applications

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E-business Portal

• An e-business portal enables an organization to
• optimize its business operations and business
  relationships by allowing external trading
  partners, key clients, and business users to
  collaborate
• and share business content via a personalized
  Web interface

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What counts?

• Business benefits and ROI
• Architectural design
• Innovative use of portal technology

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WINNERS?

• Best Internal Corporate Portal
• Ford Motor Company (Plumtree Portal)
• Best e-Business Portal
• Herman Miller (TopTier Portal)

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Portal software suppliers?

• TopTier (acquired recently by SAP)
• http//www.toptier.com/index2.html
• Plumtree
• http//www.plumtree.com/

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Herman Miller

• Lets visit
• http//www.hermanmiller.com/

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Lab assignment III

• Enterpulse, between other services, creates
  enterprise portal solutions that allow an
  organization to break through the clutter of
  irrelevant information and focus on what counts
  for competitive advantage. Please point to
• http//www.enterpulse.com/000_index.html
• And find these portal solutions.
• Headhunter.net - A job postings portal that
  addresses the needs of both the job seeker and
  the employer
• BancIntelligence.com - A portal that provides
  information for more than 10,000 financial
  institutions
• Robinson-Humphrey - A full-scale corporate site
  for an investment bank to communicate with its
  constituencies
• Acordia - A full-scale intranet for an insurance
  company
• Perform an analysis of how each of these portal
  solutions contributes to the creation of
  competitive advantage.

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Example

• Visit
• www.sales.com
• And take a tour

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Example

• Visit
• http//www.oracle.com/

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PRODUCERS

• Design, produce, and distribute products and
  services that meet customer needs

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CATEGORIES OF PRODUCERS

• Manufacturers
• Service providers
• Educators
• Advisors
• Information and News services
• Custom suppliers

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Portals
Lets Check Blackboard site External Links On
Portals and Software Business
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Digital Infrastructure Providers
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DIGITAL INFRASTRUCTURE PROVIDERS

• Creators
• Producers
• Distributors
• Users

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Note

• The digital infrastructure has become embedded
  within the very fabric of how the firm creates,
  produces, distributes products and services
• Increasingly difficult to categorize any firms as
  pure-play high tech firms

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NEW REALITIES

• Any model classification must include both the
  models used to construct businesses built on
  technology platform and the models used to
  construct businesses that deliver the technology
  infrastructure
• Uniting these two perspectives provides
  classification of emerging models that can guide
  both strategy formation and execution

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CREATORS

• Web Designers Creators
• Network Specialists
• Hardware Designers
• System Developers

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PRODUCERS

• Manufacturers-Intel, IBM, Cisco, Microsoft
• Services-FedEx-DoubleClick, Agency.com
• Custom Suppliers-Dell, Extraprise, Viant

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DISTRIBUTORS

• Focused Distributors-Tech Date, C-Net, NECX,
  Ingram Micro
• Vertical Portals-Sales.com,
• Please check MySAP.com, ORACLE, PeopleSoft, Baan
• Horizontal Portals- AOL, ATT,

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Direct-to-customer

• Lets visit
• CRUCIAL.COM

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Infrastructure Portals

• Firms that provide consumers or businesses with
  access to a wide range of network, computing, and
  application hosting services
• Can be either horizontal or vertical

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Differentiation

• Ask the following
• Does the firm provide gateway access to a
  complete set of network, data center, or web
  hosting services?
• Does the firm provide access to vertical
  application services?

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HORIZONTAL

• PROVISION OF GATEWAY TO WIDE RANGE OF NETWORK
  (cable, voice, Internet), hosting services, and
  so on
• Examples
• ISPs--Roadrunner Cable Services, AOL
• Network service providers--ATT Broadband,
  Sprint,
• Web hosting Services providers HostPro

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Revenue

• Access and maintenance fee
• subscription services
• transaction fees
• advertising

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COSTS

• Data and network center operations
• software development
• maintenance
• marketing
• sales
• administration

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VERTICAL

• APPLICATION SERVICE PROVIDERS
• Hosts and maintains a software application
  enabling businesses and individuals to log in and
  conduct business online
• Examples
• Oracles Business Online suite
• Sales.com

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REVENUE

• Hosting and maintenance fees
• consulting fees
• system integration fees

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COSTS

• KEY COSTS SIMILARTO THOSE INCURRED BY HORIZONTAL
  PORTALS

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FUTURE DEVELOPMENTS
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TRENDS

• Lets go to nexprise
• nexprise

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TRENDS

• Check http//www.globalexchange.com/
• GLOBALEXCHANGE

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TRENDS

• Check GXS
• http//www.geis.com/index.jsp
• GE Global Exchange Services

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TRENDS

• Check
• http//www.oracle.com/hosting/index.html
• Online Services

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TRENDS

• Check Global Source
• http//corporate.globalsources.com/HOME.HTM

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GROOVE

• Lets go
• www.groove.net
• GROOVE NETWORK