Request for Information RFI

1

• Request for Information (RFI)
• Interpreting Services
• March 16, 2009
• Bureau of Rehabilitation Services (BRS)

2
Welcome and Introductions

• Peter Bisbecos, Director
• Division of Disability and Rehabilitative
  Services (DDRS)
• Michael Hedden, Director
• Bureau of Rehabilitation Services (BRS)
• Theresa Koleszar, Director of Program Support,
  BRS
• Rhonda Marcum, Manager
• Deaf and Hard of Hearing Services (DHHS)
• Lottie Hooyer, Indiana Dept of Administration
  (IDOA)

3
Interpreting Services Today

• Vocational Rehabilitation (VR) utilizes multiple
  contractors for interpreting services
• VR pays administrative fee for the scheduling of
  interpreters, plus mileage and travel rates, in
  addition to direct interpreting services
• Single contract for statewide Video Remote
  Interpreting (VRI)
• In 2008, VR authorized
• 1.5 million for direct interpreting services
• 600,000 for administrative fees
• 900,000 travel and mileage
• Admin travel 1.5 million which is same cost
  as direct interpreting services

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Goal for Interpreting Services

• Seamless, statewide communication access for
  individuals who are deaf/hard of hearing
• Improved efficiency
• Bulk of funding supports direct interpreting
• Expansion of availability and utilization of
  Video Remote Interpreting (VRI)
• Substantial reduction in administrative costs

5
Moving toward the goal

• Extend current interpreting contracts and VRI
  contract through 12/31/2009
• Conduct Request for Information (RFI) to gain
  input from providers that will assist BRS in
  developing Request for Service (RFS)
• Questions regarding RFI due by 3pm 3/20/09
  Questions should be directed to IDOA
• RFI due by 3pm 3/31/09
• RFS to be released this spring

6
What is RFI?

• IDOA to discuss process

7
Interpreting services 2010

• Contract for a single coordinating unit that will
  network with interpreting providers statewide
• This unit will coordinate and schedule all
  interpreting and communication services,
  including VRI services, statewide
• Again, the goal is improved efficiency, focus on
  client services, and expansion of VRI

8
Important Information

• RFI to be released 3/17/09
• Questions regarding the RFI must be submitted to
  IDOA by 3pm on 3/20/09
• RFI responses due by 3pm 3/31/09
• All questions should be directed to
• Stephanie Taylor
• Indiana Department of Administration (IDOA)
• Procurement Division
• 402 West Washington Street, Room W468
• Indianapolis, IN 46204
• fax [phone]
• rfp_at_idoa.in.gov