Human Web Research at NRC IIT eBusiness

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Human Web Research at NRC IIT
e-Business

• Irina Kondratova, P.Eng, PhD
• Group Leader Human Web Group

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NRC / NATIONAL RD CLUSTERS
NRC / Presence across Canada
previously part of the NRC Atomic Energy
Canada Canadian Space Agency Communications
Security Establishment Defense Research Board
Canadian Institutes of Health Research Natural
Sciences and Engineering Research Council
Institute for Biological Sciences (Ottawa)
Institute for Aerospace Research (Ottawa)
Institute for Chemical Process and Environmental
Technology (Ottawa) Institute for Information
Technology (Ottawa, Gatineau) Institute for
Microstructural Sciences (Ottawa) Institute for
National Measurement Standards (Ottawa)
Institute for Research in Construction (Ottawa)
Steacie Institute for Molecular Sciences
(Ottawa, Chalk River) Canadian Hydraulics Centre
(Ottawa) Centre for Surface Transportation
Technology (Ottawa) Regional Innovation Centre
(Ottawa)
IRAP and CISTI in various locations across
Canada
Institute for Information Technology (F, M, SJ,
S) Institute for Marine Biosciences (Halifax)
Institute for Biodiagnostics (Halifax)
Institute for Marine Dynamics (St.
John's) Institute for Nutrisciences and Health
(Charlottetown)
Biotechnology Research Institute (Montréal)
Industrial Materials Institute (Boucherville)
Aluminum Technologies Centre - (Ville Saguenay)
Aerospace Manufacturing Technologies Centre
(Montreal) Integrated Manufacturing Technologies
Institute (London)
Herzberg Institute of Astrophysics (Victoria,
Penticton) Institute for Fuel Cell Innovation
(Vancouver) Centre for Surface Transportation
Technology (Vancouver) National Institute of
Nanotechnology (Edmonton) Plant Biotechnology
Institute (Saskatoon) Institute for
Biodiagnostics (Winnipeg, Calgary)
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IIT / A DISTRIBUTED INSTITUTE
IIT Institute for Information Technology
Knowledge from Data People-Oriented
Systems E-business
IIT e-Business (New Brunswick) IIT
Wireless (Sydney, NS)
IIT Ottawa / Gatineau
Sydney
Broadband Visual Communications
(BVC) Human-Computer Interaction
(HCI) Computational Video (CV) High Performance
Computing (HPC) Information Security
(IS) Integrated Reasoning (IR) Interactive
Information (II Analysis/Retrieval) Interactive
Language Technologies (ILT) Software Engineering
(SE) Visual Information Technology (VIT, 2D/3D)
Wireless Systems e-Learning e-Government /
e-Citizen Human Web Internet Logic Privacy,
Security, Trust e-Health
Moncton
Fredericton
Saint John
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Network Infrastructure

• High bandwidth connectivity between IIT sites and
  access to the CAnet 4 Canada-wide broadband
  optical research and education network.
• Our unique infrastructure helps us attract and
  enable world-class researchers to carry out
  collaborative research at the highest level with
  the private, public, and academic sectors.
• A leading-edge broadband network infrastructure
  not only to attract research partners, but also
  to enable NRC researchers to collaborate easily
  and securely, both between our sites and remotely
  while traveling.

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NRC IITMaking Headlines
Alzheimers
Nouse
Louvre
Academy Awards
Space Shuttle -NASA
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Human Web research themes
Research focus on Human factors for the Web,
where the Web is defined as the universe of
network-accessible information.

• Research themes
• Usability (understanding users and developers)
• Mobility (anywhere - anytime computing)
• Internationalization (language, culture,
  localization)
• Accessibility (abilities and disabilities -
  physical, financial)
• Collaboration
• Human Factors of privacy, security and trust
• for e-Business, e-Government, e-Learning and
  e-Health applications.

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Current projects

• Alternative interaction techniques for use with
  mobile and wearable devices speech, gesture,
  audio (Audiophys, Multimodal Field Data Entry,
  MOVE projects).
• Visual aspects of Web internationalization
  (Visual Cultural Interface Design Tool Cultural
  Web Spider projects)
• Tools capable of assessing trustworthiness of
  e-Business applications trust management
  architecture (OMNIVORE, xTrust projects).
• Research in the use of multiple forms of
  representation to support historical instruction
  (HistorySpace Project) and emergency preparedness
  (Serious Game Project).

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The AudioPhys ProjectAudio Enhanced
Physiotherapy for Motor Rehabilitation

• Investigation into audio-enhanced mobile
  interaction techniques using an
  e-Learning/e-Health application to serve local
  clients
• Participants Jo Lumsden (Research Lead - NRC)
  Measurand Inc. (Technology) RVH-SCCR (Health
  Care Provider)
• Aim investigate use of musical-based audio cues
  to enhance physiotherapeutic motor rehabilitation
  of patients
• develop tools that are sympathetic to current
  physiotherapeutic processes whilst providing
  beneficial enhancement
• provide greater analytical facility to the
  physiotherapy professional provide currently
  unavailable levels of feedback to the patient
  during treatment
• Phased Development observational studies design
  develop prototypes evaluation extension
• Project Lead Dr. Jo Lumsden
• Jo.Lumsden_at_nrc-cnrc.gc.ca

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xTrust Project

• A novel approach to building a globally scalable,
  application neutral platform for trust services
• Participants Scott Flinn (Research Lead - NRC)
  RSA Security (Research partner)
• Project aim develop xTrust - globally scalable,
  application neutral platform for trust services
• Exposes, clarifies and supports the complex,
  context-sensitive relationships inherent in
  communication between people who trust each
  other, to different degrees and for different
  purposes
• Foundation for
• globally scalable authentication, authorization
  and federated identity frameworks (primary
  interest of RSA)
• global scale, context-aware reputation services
  (primary interest of IIT)
• any application needing trustworthy communication
  -- the familiar human sense of trust --
  especially across large, heterogeneous
  communities
• Project Lead Scott Flinn
• Scott.Flinn_at_nrc-cnrc.gc.ca

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Human Web Labs Mobile HCI Lab

• Lab designed to support truly mobile usability
  evaluations of mobile systems
• typical evaluations of mobile systems are static
  (due to lack of availability of this kind of
  facility)
• such evaluations highlight usability issues at
  the conceptual level
• such evaluations do not put systems to the test
  under realistic, real use conditions
• imperative to test mobile systems under
  representative conditions if the potential of
  mobile technology is to be fully realized
• without such testing, real risk that mobile
  technology will ultimately be abandoned by users
  due to lack of usability
• Lab design allows mock-up of real world contexts
  of use under controlled, safe conditions so that
  evaluations are meaningful
• Can simulate real-world visual and audio
  distractions around users whilst they are
  interacting with a mobile device
• Lab contact Dr. Jo Lumsden
• Jo.Lumsden_at_nrc-cnrc.gc.ca

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Modelling a Realistic Mobile Environment

• The use of mobile devices such as PDAs and cell
  phones is increasing
• The users of such devices operate in a complex
  environment
• Users will often be mobile
• Users will often have to be aware of their
  surroundings (e.g. to avoid possible hazards)
• External distractions will often limit a users
  ability to focus on the task (e.g. the noise of a
  passing bus may put the user off)
• Examples of the factors were are investigating
• Mobility
• Passive distractions (e.g. distractions which may
  be attention grabbing but do not require a user
  response)
• Active distractions (e.g. distractions that
  require a user response)
• User responses vary from moving away from a
  hazard to responding to a piece of information
• Distractions may be audio (e.g. conversations or
  traffic noise) or visual (e.g. traffic or
  pedestrians)
• Project Lead Dr. Murray Crease
• Murray.Crease_at_nrc-cnrc.gc.ca

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Human Web LabsVoice and Multimodal Lab

• This laboratory is designed for conducting
  research
  on voice and multimodal technologies
  for mobile workforce.
• The rooms are soundproofed for evaluating
  
  the accuracy of speech recognition in different
  environmental conditions.
• Our research will allow mobile users to access
  Web-based services using speech only or speech
  and stylus or keyboard on a mobile device - there
  are applications in manufacturing, forestry,
  mining, environmental work, health care field.
• Our technologies improve the usability of mobile
  devices and allow for better data gathering in
  industrial field environment, or in an emergency
  situation.
• Lab contact Dr. Irina Kondratova, P.Eng.
• Irina.Kondratova_at_nrc-cnrc.gc.ca

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The MFDE ProjectMultimodal Field Data Entry

• Investigation into applications of mobile
  technology and speech recognition for data
  collection in the field
• Participants Irina Kondratova (Research Lead -
  NRC)Jeff Rankin (Research Lead UNB, Dept. of
  Civil Engineering) AEC Innovations (Industry
  partner)
• NBIF funded project
• Aim investigate applications of speech
  recognition on handheld devices for field
  concrete quality control data collection
• develop a proof of concept application of a
  multimodal field quality control data collection
• evaluate the usability of this technology
• technology extension

Project Lead Dr. Irina Kondratova Irina.Kondratov
a_at_nrc-cnrc.gc.ca
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NRC IIT e-Business and UNB

e-Government e-Health e-Learning
e-Commerce Privacy, Security Trust

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