Club

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Club Resort Membership Organizational
Structure
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RHIM 3355 CLUBS

• New Orleans Social Club
• Palm Cove Country Club
• The Caribbean Castle
• St. Johns Islander Resort

• Oasis Country Club
• Mountain View Country Club
• Canyon Creek Country Club
• The Skyline Club
• Monarch Mansion Ski Resort

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Equity Club Organization Chart
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Non-Equity Club Organization Chart
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City Club Organization Chart
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Individual Owned Resort Organization Chart
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Corporate Owned Resort Organization Chart
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Board of Directors

• Clubs governing body
• No exact number of members
• Establish club policies
• Oversee financial management of club
• Enact club regulations
• Hire evaluate general manager
• Should not try to run the club

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Executive Committee

• President
• Responsible for everything, leads the club
• Vice-president
• Presidents personal advisor
• Secretary
• Keeps minutes and club records
• Treasurer
• Reports on clubs financial status

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Types of Club Committees

• Standing Committees
• Meet on an ongoing basis
• House Membership Golf Athletic Budget
• Ad hoc Committees
• Meet for a specific time and purpose
• Nominating Awards Executive Search
• Project Committees
• Meet to respond to a particular issue
• Tournament Construction Renovations

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Relationship Between Committees

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Committee Member Descriptions

• Board GM should write position descriptions for
  all committee members
• Provide stability continuity
• Increase members comfort level
• Help avoid duplication of efforts

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Club Membership Categories

• Regular (Full) Membership (Average 843)
• Use of all services
• Highest dues fees
• Social (House) Membership
• Use of clubhouse facilities only
• Reciprocity - (www.thelubbockclub.com)
• Agreement between clubs that allows members from
  one club to use another club.

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General Manager

• Reports to the Board President
• 78 work for Member Owned Club
• 10 work for a Management Company
• 7 work for an Independent Owner
• Accountable for all areas of the club
• Service Levels
• Member Satisfaction
• Financial Responsibilities

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Typical Club General Manager

• Background
• F B 81
• Hotel 33
• Athletics 17
• Military 11

• Demographics
• Male 30 to 40 years old
• Average 56 hours/week
• Clubs for 10 - 15 years
• Present club for 7 years

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Club FB Personnel

• Club House / Resident Manager
• Oversee all functions 2nd in command
• Banquet Floor Manager
• Supervise all functions in progress
• Banquet Setup Manager
• Supervise setup teardown of events

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Club FB Personnel

• Maitre d
• Floor Manager
• Responsible for all service personnel
• Captain
• Section Manager
• Supervise service personnel
• Servers Buspersons
• Deliver food clear tables

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Club FB Personnel

• Sommelier
• Wine Steward
• Porter
• Houseman
• Physically set up rooms
• Steward
• Deliver software to function rooms

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Club Resort Positions

• Board of Directors
• President VP Secretary Treasurer
• General Manager
• Resident Manager (Resorts)
• Club House Manager (County clubs)
• Owner Representative (Non-equity club)
• Front Office Manager (City clubs)

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Club Resort Positions

• Recreation Grounds (Resort)
• Executive Chef
• Controller
• Banquet Manager
• Golf/Tennis/Aquatics Pro
• Member