A Swedish world of stars

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A Swedish world of stars
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Hotel classification in Europe

• Austria
• Belgium
• Czech Republic
• Denmark
• Estonia
• France
• Germany
• Greece
• Hungary
• Ireland

• Italy
• Latvia
• Lithuania
• Malta
• Netherlands
• Portugal
• Spain
• Sweden
• Switzerland
• UK

No classification Finland (except Åland) and
Norway
Underlined obligatory classifiction
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Initial vision





A Nordic/Scandinavian system
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A reality
Still a vision

A Nordic/Baltic system
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The Swedish star system

• Members of SHR
• Voluntary
• 1-5 stars
• 132 criteria
• 2 categories
• Hotel and Hotel Garni
• Frequent inspections
• Sign
• Web-based information

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The signs
Year sign
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Swedish criteria

• General 5 criteria
• Member of SHR, maintenance, cleaning, quality of
• furniture and equipment
• General areas and facilities 62 criteria
• Sanitary installations for communal use 15
• Meals 8
• Technical facilities available to guests 5
• Areas available to guests 7
• Admittance to the hotel 6
• Other facilities available to the guests 21
• Guest rooms 65 criteria
• General 3
• Ventilation 1
• Furnishing 21
• Sanitary equipment 22
• Electrical installations 6
• Temperature control 2

Tot. 132
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Swedish star levels a summary
One communal toilet and bathroom per ten guest
rooms, all rooms with washbasin with hot and
cold running water, central heating, breakfast
Communal toilet and bathrooms on each floor. At
least 40 of guest rooms have en-suite toilets
and bathrooms. Refreshments available.
All rooms have en-suite toilets and bathrooms,
telephone and TV. Guest-PC, hotel staffed during
daytime, lift, non-smoking rooms.
À la carte restaurant, minibar or room service,
hotel staffed 24 hours, inter- national TV
channels, 100 of guest rooms have Internet
connection, laundry service, comfort requirements
in guest rooms
Pool and/or staffed gym and/or staffed sauna with
relaxation area, air conditioning, internet
connection in all guest rooms, individual safety
boxes, suites, luxurious fittings and furnishings
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News 2006/07

• Two breakfast levels
  1-3, 4-5
• 100 broadband connection
  4
• Room size (new constructions)
  3-5
• Towel dryer (new hotels or renovations only) 4-5
• Tiles (new hotels or renovations only) 4-5
• Underfloor heating (new hotels or
• renovations only)
  5
• Hotel S - termination
• Annex classification - limitations

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Board of classification

• Kent Nyström, Ystads Saltsjöbad, chairman
• Jan Kristiansson, SHR Stockholm
• Petter Ullberg, SHR West
• Charlotte Blum, SHR Stockholm
• Helena Svensson, SBTA/Folksam
• Sofia Ellhammar, SRF/American Express
• Kati Engsner, Stocon
• Bo Johansson, Swedish Tourist Board

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Operations

• -Rikard Bergsten, Manager
• -Kjell Ronne, Inspector, south Sweden
• -Bo Bengtsson, Inspector, mid Sweden
• -Håkan Bruks, Inspector, north Sweden
• Eva Nordqvist, administrator

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Financing

• Minimum fee 2000-
• Maximum fee 13.800- (500 rooms)
• If less than 10 rooms 2000- fixed fee
• 10-23 room 200- / room
• 24-500 room 4300- 19-/room
• 10 room 2000- 200 room 8.100-
• 20 4.000- 300 10.000-
• 50 5.250- 400 11.900
• 100 6.200- 500 13.800
• SEK and per year

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Status per den 1 oktober 2007
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Kedjeanslutning 2007
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High and low

• High
• Södermanland 72
• Stockholm 67
• Jönköping 64
• V. Götaland 61
• Örebro 61

• Low
• Västernorrland 24
• Västerbotten 26
• Norrbotten 34
• Jämtland 36

Classified vs. non classified SHR member hotels
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Stars and facts
www.hotelsinsweden.com
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www.hotelsinsweden.com
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Classified vs. Non-classified Jan-Oct 2005 ILY
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• Characteristics of the star graded hotels in the
  Nordic/Baltic system
• Confirmed at the Nordic/Baltic Classification
  Board meeting in Copenhagen
• the 7th of December 2006
• Hotels participating on the Nordic/Baltic system
  should as a minimum live up to the folIowing
  demands
• ?
• All rooms have at least a hand-basin with hot and
  cold running water.
• Bathrooms or showers are available. Breakfast is
  offered. Telephone availability. Access to the
  hotel is possible around the clock. Guest rooms
  contain made beds, one towel per bed, a table, a
  wardrobe, and a chair.
• ??
• Everything that one star hotels offer plus
• Rooms with private bath/shower and toilet subject
  to availability. A separate room for breakfast is
  available. Refreshments (drinks and snacks) can
  be bought at the premises.
• ???
• Everything that two star hotels offer plus
• All rooms have private bath/shower and toilet as
  well as telephone availability, TV, radio and
  desk. Larger hoteis have non-smoking rooms.
  Manned reception desk during day hours. Elevator,
  if the hotel has more than 3 storeys with guest
  rooms. At least 2 international credit cards are
  accepted. Curtains or blinds in the guest rooms.
• ????

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