New Ways of Work and Network Interoperability

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New Ways of WorkandNetwork Interoperability

• Maarten Botterman
• please send your feedback to Maarten.Botterman_at_dg
  13.cec.be

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The Fifth Framework Programme1998-2002
Key actions
Key actions
Key actions
Key actions
Creating a User friendly Information Society 3.6
BEURO
Energy, environment sustainable
development 1.083 BEURO
Promoting competitive sustainable growth 2.705
BEURO
Quality of life and living resources 2.413 BEURO
International Cooperation
0.475 BEURO
Innovation and SMEs
0.363 BEURO
Human Potential
1.28 BEURO
Total 14.96 BEURO
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What sort of Information Society ?

• Employment rich
• Economically strong
• Socially inclusive
• Culturally diverse
• Environmentally sustainable

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Competitiveness, employment and quality of life

• Information Society Technologies to improve
• job creation in European organisations
• - more efficient and responsive public
• organisations
• - more competitive enterprises (SMEs, large) in
  global markets
• quality of life for individuals

? IST progress at the service of the EU, its
policies and citizens
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The IST RTD programme

• New and enhanced technologies for
• components, systems and infrastructures
• products, processes and services
• organisations
• the individual

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The IST RTD programme

• Enhanced opportunities for individuals and
  organisationsby promoting
• accessibility
• mobility
• usability
• affordability
• scalability
• interoperability
• flexibility
• in the global Information Society
• ? Links RTD to relevant policy development

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KA II New methods of work and electronic commerce
Research networking
0.161 BEURO
KA1 Systems and services for the citizen
0.646 BEURO
KA2 New methods of work and electronic commerce
0.547 BEURO
KA3 Multimedia content and tools
0.564 BEURO
KA4 Essential technologies and infrastructures
1.363 BEURO
Future and emerging technologies
0.319 BEURO
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5th FWP Key Action 2

• Develop Information Society technologies to
  enable European workers and enterprises, in
  particular SMEs, to increase their
  competitiveness in the global marketplace, whilst
  at the same time improving the quality of working
  life

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Build on European strengths

• Mobile communications
• Smart Cards
• Electronic payments
• Digital television
• Enterprise software
• Digital local access
• Multicultural and multilingual society
• SME networks
• World class education system

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Anticipate the millenium in Europe in 1999

• 100 million users of GSM services
• 450 channels of digital TV/interactive services
• 100 million Internet users
• 30 - 60 Beuros of electronic business
• (80 business-to-business)
• 53 million consumers on-line
• 4.5 million teleworkers

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New Ways of Working

• New Types of Work - teleworking - distributed
  team work
• New workplaces - the new office - the personal
  workplace - the mobile workplace
• Integration of roles worker, consumer, citizen
• Employable, skilled and creative people

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New Ways of Working
Close links to policy - employment
policies - social concensus - regional and
social development - public awareness - best
practice promotion Builds on work in ACTS
Teleworking and Esprit TBP and MMS
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Telework

• Better use of skills
• Reduced overhead costs
• Greater responsiveness
• Work is What you do, NOT Where you go

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Action Line II 1.1 New perspectives for work and
business
Objective To develop, quantify and demonstrate
evolution scenarios and the potential social and
economic impacts of new technologies and services
on work and business in the next decade. Work
should actively engage socio-economic research on
the barriers faced by companies. It should be
based on benchmarking, econometric models, new
statistical indicators and technology foresight,
to guide RTD and inform policy development. It
should involve socio-economic research in the
technology projects to aid in technology shaping
and in identifying new skills requirements.
Particular emphasis should be placed on
identifying new opportunities for economic
growth, employment, social inclusion and health
and safety. Attention should also be given to
entrepreneurship, equal opportunities,
adaptability and to legal and policy issues
related to networked organisational structures,
such as virtual enterprises with respect to
liability and IPR protection, in a global
environment. Activities should include measures
to raise public awareness and support the policy
debates.
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New perspectives for work and business

• 10-year socio-economic perspective
• Technology foresight and evolution scenarios
• New socio-economic indicators
• New forms of organisation
• Public awareness and policy debate

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Action Line II 1.2 Corporate knowledge management
Requirements for creating the smart organisation
Concepts, technologies, methodologies, processes
Integrated socio-economic, managerial and
technological research with applications
Identify needs, propose validate solutions in a
pan-European context
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Corporate knowledge management

• Distributed organizational knowledge
• Knowledge management, Decision support,
  Management Systems
• Diverse work and learning cultures
• First-time employees
• Showcases of best practice

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Action Line II.2.1 Workplace Design
Creating the Workspace of Tomorrow
Develop new technologies and services, overcoming
the limitations in time and place of work for any
individual.
Includes demonstrations, benchmarking and user
assessments in application trials.
The tools of tomorrow should be easy to use,
intuitive, and intelligently support specific
users needs.
Objective To develop, integrate and evaluate
innovative workplace technologies and concepts in
a variety of work situations, including those
involving mobility and dynamic roles, to create
more effective and user-friendly work
environments. The focus is on the research into
integrated leading-edge technologies and tools
for multi-sensory communication, information
access and analysis, including for example
augmented reality tools and wearables, and for
individual and team creativity, giving due
consideration to usability, health and safety,
gender issues and the quality of working life.
The work should involve multi-disciplinary
research, technology development and trials in
real work situations, which should serve as
showcases for world-best workplace design.
Concepts should be developed bringing together
technology experts with concept integrators,
workplace designers, health safety specialists,
etc.
The work methods should be human centered and
flexible, supporting distributed co-operative work
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Workplace Design

• Innovative workplace technologies
• Multi-sense communication and wearables
• Individual and team creativity
• Usability, health safety and gender issues
• Trials in real work situations

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Health Safety in the workplace

• Repetitive strain (keyboard/mouse)
• Eye strain (brightness, flicker, contrast)
• Back-strain (ergonomics)
• Psychological stress (overload, disorder)
• Physiological disorders (virtual reality)

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Action Line II.2.2 Team Work
Facilitating Team Work, Where-ever You Are
Develop new technologies and services, overcoming
the limitations in time and place of work in team
context.
Includes user demonstrations in teleworking and
tele-co-operation
Objective To develop and demonstrate
reference models, architectures and technologies
that enable teams to work together across
different, possibly mobile, locations and
different time zones. These systems and services
should allow sharing and managing information
both in real-time and asynchronously, supported
by appropriate models, simulations and analytical
tools. The work is to involve the linking and
integration of heterogeneous workplaces, and to
support both intra-company as well as
inter-organisational working.
Re-invent the organisation of team work, making
best use of new technologies
Create on-line collaborative workspaces and
virtual presence platforms
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Teamwork Telework

• Teamwork across borders and timezones
• Real-time and asynchronous
• Linking different types of workplaces
• Intra-company and inter-company
• New tools and standards
• Best practice demonstrations

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Action Line II.2.3 Dynamic networked
organisations
Objective To develop models, and demonstrate
tools and systems for dynamic networked and
virtual organisations, facilitating co-operation
and the inter-operation of business processes,
the management of large scale and complex
business operations and on-line employee
consultation. The work is expected to include
benchmarking and evaluation of networked
organisation models and the development of tools
and systems for co-operative planning and
scheduling of resources. Work should address in
particular the needs of European SMEs as
participants in global business networks and
their infrastructure requirements, and on new
business development. It is expected to
contribute to business-led consensus building,
for example on codes of practice, the legal
framework and interoperability, including in the
Global Business Dialogue, and to world-best
showcases of new business practice.
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Dynamic networked organizations

• Business Collaboration - Agility, virtual
  organisations, concurrent engineering, dynamic
  customisation
• Business Transformation - Metrics, benchmarking,
  tools
• Virtual communities, including SMEs,
  professional communities, resource coalitions
• Corporate management, decision support,
  management systems
• Ad hoc markets
• Process interdependence
• Best practice demonstrations

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Call for Proposals 1999

• 1st Call (16 March) IST
• 800 Million Euro
• all action lines in KA II, except II.1.1
• IST Support Measures
• 2nd Call (15 September) IST
• 400 Million Euro
• Only Action Line II.1.1
• IST Support Measures Take up actions

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An open framework for global co-operation

• At least two independent partners in different
  EU countries
• An appropriate RTD project plan
• New IPR sharing with partners
• A commitment to exploit or license
  exploitation
• Open to global co-operation

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Forms of participation

• Research development projects (including
  longer term research)
• Demonstrations and Trials
• Awareness and take-up actions
• Education training initiatives
• Networks of Excellence
• User groups focused clusters
• Other accompanying measures

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Information Society Technologies

• http//www.cordis.lu/ist/