First Meeting

1
First Meeting

• Agenda
• Introductions
• Actions You Must Take Before Going to Australia
• Health
• Safety
• Money Matters
• Electrical Appliances
• Luggage
• Packing
• Tentative Itinerary
• Flight Departure Itineraries
• Accommodations
• The Tiffany Apartments
• Meals
• Communicating Home
• Sydney Public Transportation Passes
• Cultural Events
• Excursions
• Beaches

2
Introductions

• 2 Co-Directors
• Operations Management Dr. Hemant Kher
• Marketing Dr. Carter Broach
• 25 Students
• Name
• Where are you from?
• What is your major?
• Why Participating/What Want to Get out of the
  Program?
• Photograph

3
Before Going to Australia

• Register for Credit for Both Courses
• Seminar in International Marketing Management
  (BUAD 393)
• Sections
• 70 for Regular Course
• 80 for Honors Course
• Seminar in International Operations Management
  (BUAD 394)
• Sections
• 70 for Regular Course
• 80 for Honors Course
• Registration begins 11/6 ends 11/10/06
• Tuition Fee Payment Form Will Be Mailed 11/16 by
  the Registrar
• Tuition Payment is Due No Later Than 12/1

4
Before Going to Australia

• Pay the 5,500 Program Fee
• Prior Installment of 300 is Past Due
• 2nd Installment of 1,200 is Due 5/19/06
• 3rd Installment of 1,200 is Due 9/8/06
• Final Installment is Due 11/3
• Pay Tuition When Billed (No Later Than 12/1)
• Complete the Mandatory On-Line Student
  Orientation https//international.udel.edu/IPSSdb/
  orientation/quiz.asp
• Attend the All Programs Meeting either 12/4 or
  12/5, 4-5 pm, Trabant Multi-Purpose Room
• Attend Health Meeting either 12/6 or 12/7, 4-5
  pm, Trabant Multi-Purpose Room
• Complete ALL the steps listed at
  http//international.udel.edu/studyabroad/onceacce
  pted/winter.html
• Verify That Your Passport is Valid Until 8/1/2007
• Apply for Electronic Visa Online
  www.vsrtravel.com/delaware/buad.html
• Register with the U.S. Embassy in Australia at
  http//travel.state.gov/travel/tips/registration/r
  egistration_1186.html
• Review U.S. State Department Information _at_
  http//www.travel.state.gov/travel/cis_pa_tw/cis/c
  is_954.html

5
Before Going to Australia

• Give to Dr. Kher
• 2 Photocopies of 1st 2 Pages of Passport
• Signed, Notarized Travel Study Programs Agreement
  Release Form (Waiver)
• Mobile Telephone Application Form
• Check Your UD E-Mail Regularly

6
Health

• 81 of Last Years Students Reported Having Some
  Health Problems
• Hangovers (13)
• Colds (9)
• Sunburn (8)
• Notify us Privately and Confidentially of any
  Special Medical Problems you might have.
• Bring Prescription Medicine, Allergy Medicine and
  an Analgesic
• Bring a 10-day Supply of an Antibiotic (e.g.,
  Cipro)
• Bring Prescriptions listing the Chemical
  Composition of each (Brand Names of Prescription
  Drugs may Vary between Countries)
• For Long-term Illnesses, bring a Letter from Your
  Physician with your Medical History
• Insurance. Automatically Covered by HTH Worldwide

7
Safety

• Excerpts from an article in the 9/29/05 New York
  Times
• Australia is considered a prime target for
  Islamic extremists because of the Prime Minister
  John Howard governments steadfast support for
  the United States in Afghanistan and Iraq.
• The head of the federal police, Mike Keelty,
  said the events in London, as well as Australias
  own intelligence, suggested that a suicide
  bombing was a possibility in Australia.
• Australia has a small population of
  Muslimsfewer than 300,000 out of 22 millionand
  nearly half of them live in Sydney.
• For more information, go to http//www.nytimes.com
  /2005/09/29/international/asia/29australia.html
• Report suspicious behavior
• Report suspicious/unattended items

8
Money Matters

• 2005 Out-of-Pocket Figures
• Delaware Out-of-State
• Tuition 1,242 3,146
• Winter Session Reg. Fee 25
  25
• Program Fee 5,500 5,500
• Out-of-Pocket Expenses 4,806 4,806
• Total 11,573 13,476
• Reported Out-of-Pocket Expenses
• Range 1,160-8,040
• Gender Average
• Males 5,800
• Females 4,400
• Forms of Money Used
• Cash, 100
• Credit Card, 77
• Debit Card, 73
• Travelers Checks, 14 (Fee-Free Checks Available
  from AAA Delaware (Route 7 Churchmans Road)

9
Electrical Appliances

• If you Bring an Electric Shaver then bring a
• 0-50 Watt Converter which Transforms the 110
  volts that is standard in the U.S. to the 220
  volts that is standard in Australia
• 2-Pin Electric Plug Adaptor
• If you bring a Hair Dryer and/or Curling Iron,
  then bring a
• 50-1,600 Watt Converter which Transforms the 110
  volts that is standard in the U.S. to the 220
  volts that is standard in Australia
• 2- Pin Electrical Plug Adaptor
• Some Places Were Staying (e.g., The Tiffany)
  Have Hair Dryers in the Bathrooms
• Alternatively, Pick up a Cheap One in Country

10
Luggage

• 2 Pieces Cargo Hold Luggage (1 of Which Should be
  Used for Weekend Travel)
• Check with Airlines regarding Weight Restrictions
  (may change to 50 lbs. from 70 lbs. per piece)
• 1 Piece Carry-on Luggage
• 62-inch (height width depth) bag Rule
• Save Room for Souvenirs
• Wine
• Must be 21
• Limit is 2 Bottles
• Packing When in Doubt, Do Without!

11
Packing

• Prior Students Consistently Report Taking Too
  Many Clothes
• Female
• Too many business clothes
• Too many pants
• Too many shoes
• Male
• Too many dressy clothes
• Too many ties

12
Packing

• Prior Students Consistently Report Taking The
  Wrong Clothes
• Females Needed More
• Party clothes
• Dressy bar tops
• Hard sole shoes
• More tanks
• Light jackets
• Hangers
• Nicer shoes for company visits
• Shampoo/conditioner
• Extra sun block
• Male Needed More going out clothes (dressy)

13
Packing

• Prior Students Recommendations on Packing for
  Company Visits
• Female
• Type
• Skirts, conservative tops (not too many - only
  wear them for 2-3 hours)
• A lot of dressy sleeveless shirts skirts
• Longer skirts tops I brought too many pants
  button downs
• Lots of collared shirts skirts
• Nice dress pants comfortable shoes
• Long skirts, dress pants, strappy heeled
  sandals
• Nice pants short sleeve shirt
• Skirts/slacks dress shirts/cotton tops
• Black pants (easy) nice shirt
• Skirts, capris, pants, cardigans
• Capris, skirts, black pants, comfy shoes

14
Packing

• Prior Students Recommendations on Packing for
  Company Visits
• Females Recommend
• 2 pants/skirts, 8 shifts
• 2 skirts, 2 pants, 5 shirts
• 4-5 pants/skirts 5-6 tops
• 4-5 shirts, 3 skirts, 3 pants

15
Packing

• Prior Students Recommendations on Packing for
  Company Visits
• Male Recommend
• Type
• Dark black pants
• Black dress shoes
• All button down shirts
• Amount Type
• I packed the least on the trip I felt I had
  plenty
• Business casual 4-6 shirts, 3-4 pants
• 5-8 polo shirts, 4 Khaki black pants, black
  brown shoes, 1 pair each
• 3-4 dress shirts, 2 pair of slacks, nice shoes
• 4 dress shirts, 2-3 pair of pants

16
Tentative Itinerary

• January 2 Depart the U.S.
• January 4 Arrive in Cairns
• January 410
• Company visits
• Adventure activities
• January 11 Depart for/Arrive in Auckland, New
  Zealand
• January 1118
• Company visits
• Social activities
• Visit Rotorua
• Free weekend
• January 19--? Depart Auckland Arrive in
  Melbourne
• Company visits
• Great Ocean Road Trip
• Australian Tennis Open
• January 22 31 Depart Melbourne Arrive in
  Sydney
• Company visits
• Australia Day Sydney Harbour Cruise on January 26
• Hunter Valley tour

17
Flight Departure Itineraries

• Departure from Philadelphia Bring Your Passport
  Airline Ticket
• Be There 2 Hours Before Departure
• Depart from Terminal A of the Philadelphia
  International Airport (PHL) _at_ 6 pm on US Air (US)
  Flite 949 on 01/02/07
• Arrive _at_ Los Angeles International Airport (LAX)
  _at_ 912 pm
• Depart LAX _at_ 1145 pm on Qantas (QF) Flite 108
• Arrive in Brisbane (BNE), Australia on 01/04
• Depart BNE
• Arrive in Cairns (CNS)
• Bus from CNS to Gilligans Hostel
• Departure from Cairns
• Bus from Gilligans Hostel
• Depart CNS on QF
• Arrive in _at_ Jean Batten International Airport
  (AKL), NZ
• Bus to Hotel

18
Flight Departure Itineraries

• Departure from Auckland
• Bus from Hotel
• Depart AKL on QF
• Arrive _at_ Sydneys Kingsford-Smith Airport (SYD)
• Bus from SYD to The Tiffany
• Departure from Sydney
• Bus from The Tiffany to SYD
• Bring Your Passport
• Bring Your Airline Ticket
• Depart from Terminal 1, SYD _at_ 1235 pm on QF
  107 on 02/02/07
• Arrive at LAX _at_ 700 am on 02/02/07
• Depart LAX _at_ 1110 am on US Flite 948
• Arrive at Terminal A, PHL _at_ 709 pm

19
Accommodations

• Select Roommates
• 2 to a Bedroom
• 3 Bedrooms to an Apartment
• Same Roommates for all Accommodations

20
The Tiffany Apartments

• Web Site
• URL www.meritonapartments.com.au
• Click on The Tiffany Bondi Junction More
  Details
• Contact Information
• 95-97 Grafton Street, Bondi Junction, NSW 2022
• Telephone [phone]
• Fax [phone]
• E-mail bookings_at_meriton.com.au
• Location. 12 Minute Bus Ride from Bondi Beach
• 6 Students per Apartment
• 3 Bedrooms in an Apartment
• Double Occupancy Bedrooms
• Kitchen Stocked with Cooking Eating Equipment
• Laundry (Washer Dryer)
• Balcony (Some enclosed, some not some with
  furniture, some not)
• TV, Stereo
• Air Conditioned
• Telephone
• Recreational Facilities

21
Meals

• Breakfast Provided Cereal, Bread, Milk, Jelly,
  Peanut Butter
• Lunch Provided Bread, Lunch Meats
• Eating Out
• Cheap Good Places in Sydney
• Hot Juicy Sandwich Shop
• Oporto
• International Food Court in Westfield Mall
• Wagamamas
• Bamboodle
• Expensive Good Place. Iguana Café (Farewell
  Dinner Last Year)

22
Communicating Home

• Telephone
• Phoning To Australia from the U.S.
• International Exchange Access Code 01
• Australias Country Code 61
• Sydneys City Code 2
• Phoning From Australia to the U.S.
• International Exchange Access Code 01
• U.S. Country Code 01
• Area Code
• Cell Phone Option
• E-Mail
• Internet Cafés
• Sydney Backpacker World Travel

23
Sydney Public Transportation Passes

• Distributed Weekly
• Covers Buses Subways but not Ferries (e.g., to
  Taronga Zoo, Manly Beach)
• Primary Use for Transport to Companies
• Secondary Use for Some Sydney Cultural Events
• Tertiary Use for Extra-Curricular Activities

24
Excursions

• Cairns
• Welcome Dinner
• Great Barrier Reef
• Rain Forest
• Extreme Sports
• Auckland
• Auckland Orientation Tour
• Rotorua
• Melbourne
• Australian Tennis Open
• Great Ocean Road

25
Excursions

• Sydney
• Sydney Orientation Tour
• Taronga Zoo
• Sydney Opera House
• Sydney Aquarium
• Sydney Harbour Bridge Climb
• Circus Oz
• St. George Outdoor Harbour Cinema
• Sydney Harbour Cruise, 01/26 (Australia Day)
• Farewell Dinner

26
Beaches

• Beaches
• Bondi Favorite (Close, Big, Friendly, Good
  Waves, Beautiful, Topless)
• Manly (Shopping)
• Coogee (Small, Dirty, Lots of Birds Kids)
• Sunburn
• In 12 Minutes for Pale Skin at 100 p.m. on a
  Clear Day (The Australian)
• Can Cause Malignant Melanoma. Australia has the
  Highest Rate of Skin Cancer in the World
• So, Slip, Slop, Slap
• Slip on a Shirt
• Slop on Sunscreen
• Slap on a Hat
• Rip Tides
• Bondi Beach
• Swim/Surf Where the Lifeguards Are
• Dont Fight The Tides
• Swim Parallel to the Beach

27
Nighttime Activities

• Bars/Pubs
• 3 Wise Monkeys
• Scruffy Murphys
• Beach Road Hotel
• Bondi Hotel
• Cargo Bar
• The Loft Bar
• Restaurants
• Clubs
• Movies

28
Introduction To Australia

• Country
• Oz
• Population Same as New York City
• Area the Size of the Continental U.S.
• Population Concentration
• Urban (85 vs. 77 for the U.S.)
• Coastal (Primarily Eastern Southern)
• Aborigines
• Exchange Rate
• A1.00 U.S.0.76
• U.S.1.00 A1.32
• Time Difference Between East Coast U.S. and
  Sydney
• 15 Hours
• 8 Hours MINUS 1 Day
• Capital Canberra
• Military
• 35,000 Person Army
• Look to the U.S. for Defense

29
Introduction To Australia

• Political Parties
• Liberal
• Republican
• John Howard
• Party Leader Prime Minister
• Just Re-elected for a 4th Term (Unprecedented)
• Labour
• Democrat
• Kim Beazley, Party Leader

30
Introduction To Australia

• Conventions
• Drive (on Roads)/Walk (on Sidewalks)/Stand (on
  Escalators) on the Left Side
• The Primary Type of Accident for Americans
  Overseas is Pedestrian-Related (US State
  Department)
• So, Look BOTH Ways When Crossing the Street
• Zebras Pedestrian Crossing Zones
• Signal the Bus Driver if You Want to Get on
• Dorm/Office Building/Apartment Floors
• Main Floor (0/G) US First Floor
• First Floor (1) US Second Floor
• Penchant for Abbreviations Diminutives
• Uni University
• Cozie Swimsuit (Swimming Costume)
• Mozie Mosquito
• Coffee
• Short Black (White) Espresso (With Milk)
• Long Black (White) Espresso Diluted with Water
  (With Milk)

31
Introduction To Australia

• Australian People
• Characteristics
• Independent (The Grand Tour)
• Egalitarian (Tall Poppy Syndrome)
• Nationalistic (Youll Experience This Trait on
  Australia Day)
• Friendly
• Avid Sports Fans/Participants (Including
  Gambling)
• Some Consequences
• They Work to Live Rather than Live to Work
• No Worries Means Being Laid Back
• They Dont Worry About Much
• They Dont Worry About Your Needs/Wants Much
  Either
• Less Customer Service
• Store Hours are Shorter
• More Restrictive Returned Goods Policy
• Weaker Work Ethic. KMPG 1,600 Billable
  Hours/Week in Sydney (vs. 2,000 in the U.S.)
• Large, Accepted Gay/Lesbian Population (Former
  Penal Colony)

32
Introduction To Australia

• Useful Words/Phrases/Slang
• Australian
  U.S.
• How Ya Goin? How Ya Doin?
• Hotel Pub
• Thong Flip Flop
• Pokie Slot
  (Poker) Machine
• Good Onya Well done
• Fair dinkum True, Genuine
• Coat Hanger Sydney Harbour
  Bridge
• Hes a Bit of a Bastard I Dont Like Him
• Hes a Total Bastard Hes My Best Friend
• From Go to O From Start to
  Finish
• Root ? Cheer

33
Introduction To Australia

• Useful Pronunciations (Australian U.S.)
• Aussie Ozzie
• NZ (New Zealand) En Zed
• Cairns Cans
• Auckland Oakland
• Melbourne MELL bun
• Canberra CAN Bra
• Quay Key
• Mate Mite
• Useful Gestures
• Thumbs Up with a Smile is Good
• Thumbs Up with a Frown is Vary Bad

34
Introduction To Australia

• Useful Abbreviations
• QANTAS Queensland Northern Territories Aerial
  Service
• CBD Central Business District
• NSW New South Wales (State in which Sydney is
  Located)
• QVB Queen Victoria Building (located in the
  CBD)
• GST Goods Services Tax (National Sales Tax,
  similar to Europes VAT)
• ACT Australian Capital Territory
• SCG Sydney Cricket Ground
• ANZAC Australia New Zealand Army Corps

35
Introduction To Australia

• Useful Measures
• Time 24-Hour Clock 1400 is 200 p.m.
• Date 2.1.07 January 2, 2007 NOT February 1,
  2007
• Temperature
• Celsius (Centigrade)
• Fahrenheit 2Celsius 32 (e.g., 30 Celsius
  92 Fahrenheit)
• Distance
• Km (Kilometer, or Ks)
• 1 Km .62 Mile
• Weight
• Stone
• 14 Pounds
• Area
• Hectare (Ha)
• 2.4 Acres

36
Academic Matters

• Australia Beyond the Outback
• Required Attendance at Company Visits
• Select Your Team Partner for 2 Papers for Each
  Course
• Company Visits M-Th
• Appropriate Dress Business Casual
• Class Participation
• Gift Presentation
• Academic Misconduct
• Classes Company Visits
• Lodging Transportation
• Spring Semester Schedules

37
Organizational Visits

• How to Get More Out of the Organizational Visits
• Prior to a Visit
• Take notes on the posted the pre-departure papers
  on companies by students
• Review the companys PowerPoint presentations
  prior to the visit
• Research each company more
• Create a form to write notes on with sections for
  each area to be covered by the paper summarizing
  the companies marketing operations management
  strategies
• Get more sleep before the presentations
• Not be hung over
• During a Visit
• Ask more questions during visits
• Pay more attention
• Not talk during the presentations
• Speak more with company representatives

38
Next Meeting

• 10/?
• Roommate Selection
• Paper Preparation Partner Selection
• Company Selection
• 12/8
• Airline Ticket Will be Distribution, IF You Have
• Paid 6 Credit Hours Tuition in Full
• Paid the Entire Program Fee
• Submitted a Signed, Notarized Waiver
• Applied for an Electronic Visa
• Company Gift Distribution

39
Questions

• Your Turn