What Great Leaders DO Differently

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What Great Leaders DO Differently

• Palm Beach County
• Law Enforcement Planning Council
• 15 November 2005

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(No Transcript)
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Objective for the Day

• To help you leave the room at the end of the day
  with ideas for some things you can do to improve
  the way you lead and to improve leadership in
  your agency.

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Outline of the Day

• What We Know about Leadership
• Improving Your Own Leadership What Great Leaders
  DO Differently
• Three Kinds of Leadership
• Recruiting Getting the Right People on the Bus
• Training and Development Excellent Performance
  Bench Strength, Too

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Objective

• To clarify some terms well use throughout the
  day.
• To give you an overview of what we know about
  leadership today

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OutlineWhat We Know about Leadership

• What, Exactly, is Leadership?
• Leadership Work and Skillsets
• The Roles of Nature, Nurture and Opportunity

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Before We Begin

• The Agenda and Types of Sessions
• Time and Breaks
• Questions

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Websters Dictionary
Leader one who leads. Leadership the acts of
a leader.
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Cambridge International Dictionary
Leadership is the set of characteristics that
make a good leader. Leadership is also the
position of being a leader.
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Warren Bennis
The new leader ... is one who commits people to
action, who coverts followers into leaders, and
who may convert leaders into agents of change.
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Howard Gardner
... persons who, by word and/or personal
example, markedly influence the behaviors,
thoughts and feelings of a significant number of
their fellow human beings.
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Dwight Eisenhower
The art of getting someone else to do something
you want done because he wants to do it.
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Marcus Buckingham
The chief responsibility of a leader is to rally
people to a better future.
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Wally Bock
The art of using behavior to influence a group
to accomplish a mission while caring for the
members of your group.
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Whos a Leader?

• Leader in his field
• At the top of the leader board
• The leader of the pack

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Leadership Work
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Key Points

• Leadership involves the performance of a group
• Leadership is about the behavior of the person in
  charge of the group
• Leaders come in all styles

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Two Objectives for Every Leader

• Accomplish the Mission
• Care for the People

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Three Kinds of Leadership

• Strategic Leadership
• Supervisory Leadership
• Critical Incident Leadership

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Where do Leaders come From?
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The Roles of Nature, Nurture and Opportunity

• Nature
• Nurture
• Opportunity

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Nature Leaders are Born

• Smart enough
• Fit enough
• Comfortable making decisions
• People skills

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Nurture Leaders are Made

• You can develop the knowledge and skills needed
  for leadership
• Basic leadership skillsets
• Industry skillsets
• Organizational skillsets

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Opportunity Leaders Develop

• Interests
• Planning
• Assignments
• Luck

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Recap

• Leaders are people responsible for the
  performance of a group.
• Leadership behaviors are the things you do to
  influence the group youre responsible for to
  accomplish a mission.
• Leaders accomplish the mission and care for the
  people.
• Nature, nurture and opportunity all play a part
  in determining fitness for leadership.

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(No Transcript)
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Improving your own leadership performance
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What Great Leaders DO Differently

• Show up a lot
• Communicate at every opportunity
• Rehearse mentally
• Have a way to determine reality
• Develop an optimistic vision of the future

• Get the important things done
• Take enough time
• Manage the consequences of behavior
• Use the Dinosaur Principle
• Critique their own performance

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Three Kinds of Leadership

• Strategic Leadership
• Supervisory Leadership
• Critical Incident Leadership

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Strategic Leadership

• Affects the whole organization
• Purpose
• Direction
• Culture

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Supervisory Leadership

• One-on-One Leadership
• Individuals
• Tasks

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Critical Incident Leadership

• Low Frequency/High Impact Events
• Some are predictable
• Others are possible
• Some are black swans

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Jack WelchCrisis Guidelines

• Assume the problem will get nastier and messier
• Assume that your agency did it and you have to
  fix it
• Assume there are no secrets
• Assume that the media will portray things in the
  worst possible light
• Assume there will be changes in the agency in
  both processes and people
• Use the crisis for all its worth.

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Recruiting

• Hire for integrity and growth
• Assume you can find enough folks without lowering
  standards
• Have a clear idea of what youre looking for
• Focus on productive places and activities
• Make recruiting a desirable assignment
• Pay attention to it

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Basic Training/Induction

• Core skills
• Cultural values
• Real Field Training evaluations
• FTOs as role models
• FTO as a leadership track

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Technical Training

• Proper skills
• Equipment
• Pay attention to important skills
• Use the right kind of training

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Leadership Training

• Train on leadership behaviors
• Use early training as a screen
• Consider tracks that allow for career advancement
  without supervision
• Teach that the job is ledership
• Field training
• Leadership roundtables

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Performance Evaluation

• Evaluate leaders on leadership
• Take enough time
• No surprises
• How many of you get evaluated?

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Promotion

• Seek out promotional exercises that demonstrate
  leadership behavior
• Allow for demonstrated leadership on the job
• Trust your gut

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Transition

• Three phases
• 12 18 months
• Field training
• Roundtables

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Development

• Training
• Assignments
• Individual initiative

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Your Own Development

• Where do I want to go?
• Who else is involved?
• What route should I take?
• What would be fun to try?

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Action List

• Review the material we covered today.
• Pick items you want to act upon.
• Identify one item that you will do before the end
  of the week.

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Changing Culture

• Its not easy and its not quick
• Decide what behaviors you want
• Praise them
• Reward the people who do them
• Talk up good behavior
• Model the behavior walk the talk