Asian Business Aviation Conference

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Asian Business Aviation Conference Exhibition
2005Shanghai, China August 9-11, 2005

• Airport Handling and Support
• Information Session

SPEAKERS Lex
den Herder, Director, Universal Weather
Aviation, Inc. Chuck Woods, CEO, Jet Asia
Limited Gary Xue, Manager Air Routing Beijing
Office Frank Wang, Asst General Manager, Air
China Ground Handling
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Airport Handling and Support
Industry Needs and Expectations
Lex den Herder, Director UVglobal Network
Development and Acquisitions Group Universal
Weather and Aviation, Inc.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Universal Weather and Aviation, Inc. is a global
provider of flight support services to business
aviation.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION

• BUSINESS AVIATION IS CLEARLY DEFINED
• Business Aviation includes operators and
  individuals who use
• aircraft in the conduct of their business. It
  is a segment of general
• aviation which includes
• Corporate owners / operators of business
  aircraft
• Aircraft management companies
• Fractional ownership companies
• Private charter companies
• The terms Business Aviation/Aircraft and
  Corporate Aviation/
• Aircraft are interchangeable. All operate
  as non-scheduled,
• non-airline flights.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
IMPORTANT CONSIDERATIONS
Two of the most important assets of a company
are people and time. Business Aviation exists
for the main purposes of time management and
productivity. Business Aviation offers a more
productive and efficient means of travel for the
corporate executive than scheduled commercial
airlines. Business Aviation delivers passengers
who are in theupper ranks of business, society,
and world trade.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
A BUSINESS AVIATION SURVEY NBAA survey shows
most operators use corporate aircraft to save
time.
TO REACH REMOTE LOCATIONS 25.3
TO SUPPORT EFFICIENT SCHEDULES 61.2
OTHER REASONS 8.2
TO MAKE AIRLINE CONNECTIONS 5.3
Source NBAA Survey 1997. National Business
Aviation Association, Inc. 2005.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
GROWTH POTENTIAL OF BUSINESS AVIATION

• Business aviation continues to show positive
  gains world-wide
• in the number of operators of corporate aircraft.
  
• Globally, 14,555 organizations operate 23,121
  turbine-powered
• business aircraft.

Source NBAA Survey 1997. National Business
Aviation Association, Inc. 2005.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
IMPACT OF BUSINESS AVIATION
Business leaders and top executives of global
companies negotiate on a level which provide a
positive impact on anations people and
trade. Business leaders use corporate aircraft
as a business tool tofacilitate global travel.
Business aircraft are necessary assets for
conducting timely business activities. Business
and corporate passengers bring a higher
intrinsicvalue to a nations economy over
airline passengers by way of their high-level
business and trade development.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
IMPACT OF BUSINESS AVIATION
Business leaders choose corporate aircraft over
airline travel for safety, security and ability
to limit exposure to the public eye. Business
leaders use business aircraft valued in
millionsof dollars, representing large
corporate investments. Business leaders require
airport handlers and airportfacilities which are
dedicated to business aviation andsupport their
travel needs.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
IMPACT OF BUSINESS AVIATION
Chinas Top 10 Trade Partners list approx.
16,300 business aircrafton their government
listings.



Courtesy of US-China Business Council
Source PRC General
Administration of Customs, Chinas
Customs Statistics
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
IMPACT OF BUSINESS AVIATION
Nearly 400 of the Global Fortune 500 firms invest
in China. Leading industrial manufacturers have
production networks which include

• Computers
• Electronics
• Telecommunications equipment
• Pharmaceuticals
• Petrochemicals
• Power-generating equipment

Source Address by President Hu Jintao of China
at the Opening Ceremony of the 2005
FORTUNE Global Forum, Beijing, 16 May 2005
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
IMPACT OF BUSINESS AVIATION
Foreign Business Flights Landing in PRC Jan -
Dec 2004 Total 1368 Jan - Jul 2004
First 6 months 728 Jan - Jul 2005
First 6 months 904 Percentage
increase of 24.2 for the first 6 months of 2005
over same period in 2004.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Successful airport handlers understand the basic
differences between airline and corporate
aviation behaviors.

• Airlines dictate the behavior of passengers.
• They tell passengers how much to pay
  (available ticket prices), when to travel (flight
  
• times), when to check-in and when to board
  , where to sit (aisle or window choices),
• what to eat (few choices of airline
  catering), what to drink (few choices of
  beverages).
• Airlines do not provide custom services for
  passengers (other than dietary meals or
  handicapped assistance).
• Their basic reason for existence is to get
  passengers from point A to B, with no
• further responsibility or obligations.
• Airlines control all aspects of checked and
  hand-carry luggage. Quantity, weight, size,
  and most importantly - contents
• Airlines choose city-pair or hub route
  structures which limit
• freedom of choice.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
In contrast, the corporate aviation passenger
determines the behavior of the airport handler.

• Corporate passengers determine business
  schedules for departures and arrivals.
  (where and when to fly)
• Corporate passengers decide specific catering
  orders. (custom meals)
• Corporate passengers determine own luggage
  requirements. (No limits to personal
  baggage)
• Corporate operators choose handlers based on
  ability to provide the best service in a
  safe, secure, and comfortable environment.
  (available choices of the best equipped handler)

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
AIRPORT HANDLERS MUST BE ABLE AND EQUIPPED TO
MEET BUSINESS AVIATION NEEDS

• Due to their high profile, corporate passengers
  need lesspublic exposure while traveling
• Less public exposure reduces risk of kidnapping
  and attack
• Corporate passengers require efficiency of time
  and place, i.e.,travel to specific destinations
  both in the air and on the ground.
• Corporate passengers often meet with political
  and governmentleaders which emphasizes the
  importance of vip status.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Statistics and daily utilization prove the
industrys need for world-wide corporate aviation
facilities.

• Corporate aircraft operators require exclusive
  airport facilities and environments which
  provide
• A separate, dedicated facility for general
  
• aviation passengers and crew
• Safe ramp environments
• Equipment and services for the well-being and
  needs
• of passengers and crew.
• On-site customs / immigration formalities or a
• process which provides expedited clearances

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
CUSTOMER EXPECTATIONS Key elements for
successful Airport Handling agencies

• Corporate operators require VIP ground handling
  services
• at all times.
• Corporate operators require the very best in
  personal,
• friendly, professional and knowledgeable
  care.
• Ground handlers must develop and adopt
  behaviors that
• anticipate, arrange, and deliver the best
  ground handling
• services on a consistent and reliable basis.
  
• Ground handlers must be extremely dedicated and
  willing to go above and beyond, 24 hours a
  day.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
CUSTOMER EXPECTATIONS Key elements for
successful Airport Handling agencies
Preparedness is a key behavior for any handling
organization

• Pre-arrival preparation prepare arrival
  cards, general
• declarations, other forms as required by
  various authorities.
• Review CIQ procedures, check arriving foreign
  nationalities
• with visa requirements well before trip
  starts.
• Coordinate with 3rd party vendors and verify
  times, locations
• for arrivals and departures.
• Transportation for passengers crew
• Aircraft ground equipment, manpower,
  arrival parking areas.
• Catering delivery time, storage,
  last minute orders or changes
• Customs/Immigration coordination

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
CUSTOMER EXPECTATIONS Key elements for
successful Airport Handling agencies

• Establish excellence in problem solving
• Deliver a service greater than the expectation
• Anticipate customer needs from your local
  perspective
• No hidden surprises - overcome them before
• the customer is faced with them
• Be proactive rather than reactive

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
CUSTOMER EXPECTATIONS Key elements for
successful Airport Handling agencies

• Payment arrangements-credit should always be
  available
• Clear, concise, thorough communications
• Continuity of information
• Answer phones with company name and your name
  allows the caller to have immediate
  identification of you
• Contact Information Card for crews allows
  continuity of
• information between the handler and the
  operator

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated, exclusive general aviation facilities
offer passengers and crews a safe, comfortable
environment

• Ability to arrive and depart according to
  business schedule
• Ability to conduct business quickly and
  efficiently
• Ability to have more efficient, faster access
  to airports and
• cities
• Ability to deliver comfortable, well-equipped
  surroundings
• which help relieve stress and fatigue,
  allowing pilots to
• concentrate on flying

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Facilities range from large hangar/office
complexes to small, efficient structures, each
separate from commercial airline terminals.
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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated Facilities Offer Safer Ramp Environments

• Less ramp congestion by separating corporate
  from
• commercial airline aircraft.
• Less risk of subjecting passengers to
  commercial ramp
• dangers and hazards i.e. jet blast, FOD,
  vehicle strikes,
• Less risk of subjecting corporate aircraft to
  ramp collisions
• with commercial aircraft or vehicles.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated Facilities Offer Safer Ramp Environments

• Ability to oversee and use ramp safety devices
  such as safety cones and chocks for added
  visibility and protection.
• Ability to control and oversee ramp parking
  conditions
• Ability to restrict ramp activity only to
  authorized company personnel

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated facilities provide services for the
well-being and needs of passengers

• Passenger lounges with basic capabilities of
  phone, fax, Internet with wireless connectivity,
  restrooms

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated facilities (cont.) Scheduling may
require business meetings at airports. On-site
conference rooms facilitate the need for
passengers.

• Conference rooms for on-airport business
  meetings

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated facilities for the well-being and needs
of crewmembers. Crews often spend long hours at
airports.

• Crew lounges with access to flight planning and
  weathercapabilities in addition to basic
  capabilities of phone, fax, Internet with
  wireless connectivity.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Dedicated facilities (cont.)

• Refreshments.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
BENEFITS TO CIVIL AVIATION AND LOCAL AIRPORT
AUTHORITIES

• Increased revenue in landing and airport fees
• Increased reputation as being friendly to
  corporate
• aviation which facilitates business and trade
  
• Reduced ramp congestion and parking problems
  between
• commercial and corporate aircraft.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
BENEFITS TO CIVIL AVIATION AND LOCAL AIRPORT
AUTHORITIES

• Separation of commercial and corporate
  passengers
• Less impact on daily resources needed to
  support
• one infrastructure designed for commercial
  airlines.
• Local and national governments are seen as
  having
• foresight and modern accommodations when
  they build
• and promote facilities for handling
  corporate VIPs, high-profile celebrities, and
  dignitaries.

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
Thank You
Lex den Herder, Director UVglobal Network
Development and Acquisitions Group Universal
Weather and Aviation, Inc. Tel [phone]
1622 email lexden_at_univ-wea.com
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Airport Handling and Support in China

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Who are we ?

• Through our professional activities and
  worldwide networks, Flight Support Service
  Companies provide a high level of support based
  daily interaction with civil aviation
  authorities, airports, fuel suppliers,
  facilitating corporate flight operations
  consistently improving and anticipating services
  needs of the business aviation industry.
• Our goal
• Our customers
• Our networks

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Our Goal

• Our goal is to provide outstanding flight
  operational support services, 24 hours a day, 7
  days a week, 365 days a year.

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Our Customer

• Private aircraft operators
• Government flight operators
• Ambulance flight operators
• Aircraft Management Companies

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We Work Closely With

• Civil Aviation Authorities worldwide
• Airports Authorities worldwide
• Fuel companies and suppliers worldwide
• Transportation and catering companies

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What Do We Do ?

• Flight Support Service companies meet standard
  travel requirements or fulfill the most
  challenging requests with minimal notice. Just
  one phone call to our operations team and you can
  obtain all your flight support service needs

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What Do We Do ?

• Overflight and landing permits
• Flight plan
• Condensed and full computer flight plan ICAO
  flight plan
• Weather / Full weather briefing / Weather
  outlook
• Special passenger briefing
• Fuel Arrangements
• Airport arrival/departure slots
• Ground handling arrangements
• Flight following
• Air security

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Slots at Beijing and Shanghai

• So far slots are not required for corporate
  flights in China, but due to airways becoming
  more and more congested - schedule changes will
  be very difficult at above airports in the
  future.

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• Airway L888 Hong Kong to Russia and boundary
  checkpoint - MORIT are still not available for
  operations.

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China Operation

• China landing permit -
• All overflight and landing requests should be
  submitted no less than 7 days prior to the
  operation
• Sponsor information IMPORTANT !!

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• Thats all,
• Thank you!

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BUSINESS AVIATION CHINA OPERATION

• Ground Operations

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• VIP ARRANGEMENTS FOR PAX
• DOCUMENTS NEEDED IN THE AIRPORT
• CREW VISA ISSUE
• FPL
• FUEL ARRANGEMENTS

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VIP ARRANGEMENTSFOR PAX

• WHAT IS IT FOR?
• VIP LETTERS

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OK
VIP LETTERS
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• we have to get approval from all of CIQ, if one
  of them does not permit it, we can not get the
  VIP treatment.
• For domestic flight you do not need VIP letter

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DOCUMENTS NEEDED

• INTERNATIONAL FLIGHT
• FROM PAX
• FROM CREW
• DOMESTIC FLIGHT
• WEIGHT AND BALANCE SHEET

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• DOMESTIC FLIGHTS
• We do not need VIP letters. The handling
  company can arrange VIP lounge to make passenger
  entry or leave airport easily.

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• WEIGHT AND BALANCE SHEET
• It should be kept by handling company for at
  least 3 months.

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CREW VISAS

• CREW SHOULD HOLD C VISA TO ENTRY CHINA.
• TYPICALLY CREW VISAS SHOULD BE OBTAINED BEFORE
  ARRIVING IN CHINA.
• SPECIAL ARRANGEMENTS CAN BE MADE FOR CREW VISAS
  WITH ADVANCE NOTICE.

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FPL

• YOUR FLIGHT SUPPORT COMPANY WILL GIVE FLT PLAN TO
  LOCAL HANDLING COMPANY TO FILE WITH LOCAL ATC
• IS YOUR HANDLING COMPANY QUALIFIED TO FILE IT?

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FUEL ARRANGEMENT

• NEED TO MAKE A PRE-ARRANEMENT
• INFORM YOUR HANDLING REPRESENTATIVE WHICH
  CONTRACT YOU WILL USE

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THANK YOU ALL!

• Frank Wang/AIR CHINA AVIATION SERVICES
• TEL [phone]
• FAX [phone]
• SITA PEKUDCA
• EMAIL OPERATION_at_AIRCHINA-AVIATION.COM

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Asian Business Aviation Conference Exhibition
2005 INFORMATION SESSION
QUESTIONS ?
Thank You !

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Asian Business Aviation Conference Exhibition
2005Shanghai, China August 9-11, 2005

• Airport Handling and Support
• Information Session

SPEAKERS Lex
den Herder, Director, Universal Weather
Aviation, Inc. Chuck Woods, CEO, Jet Asia
Limited Gary Xue, Manager Air Routing Beijing
Office Frank Wang, Asst General Manager, Air
China Ground Handling