Professor Nancy C' Shaw

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Creating a Wireless, 21st Century Organization

• Professor Nancy C. Shaw

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Agenda

• The wireless organization
• Doing business in the 21st Century

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Wireless Fidelity (wi-fi)

• Wireless fidelity (wi-fi) a means of linking
  computers using infrared or radio signals
• Common examples of wireless devices include
• Cellular phones and pagers
• Global positioning systems (GPS)
• Cordless computer peripherals
• Home-entertainment-system control boxes
• Two-way radios
• Satellite television

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Business Drivers for Wireless Technologies

• Mobile and wireless are often used synonymously,
  but actually denote two different technologies
• Mobile technology - means the technology can
  travel with the user, but it is not necessarily
  in real-time
• Wireless technology - gives users a live
  (Internet) connection via satellite or radio
  transmitters

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Wireless Fidelity (wi-fi)

• Disruptive wireless technologies
• WiMax wireless broadband
• Radio frequency identification tags (RFID)
• Micro hard drives
• Apples G5 and AMDs Athlon 64 processors

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Business Drivers for Wireless Technologies

• Drivers of wireless technology growth include
• Universal access to information and applications
• The automation of business processes
• User convenience, timeliness, and ability to
  conduct business 24x7

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Business Drivers for Wireless Technologies

• Wireless devices changing business include
• Wireless local area network (wLAN)
• Cellular phones and pagers
• Cordless computer peripherals
• Satellite television
• WiMax wireless broadband
• Security sensor
• Bluetooth

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Bluetooth

• Bluetooth an omnidirectional wireless
  technology that provides limited-range voice and
  data transmission allowing connections with a
  wide variety of fixed and portable devices that
  normally would have to be cabled together

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Radio Frequency Identification (RFID)

• Radio frequency identification (RFID) - use
  active or passive tags in the form of chips or
  smart labels that can store unique identifiers
  and relay this information to electronic readers
• RFID tag - contains a microchip and an antenna,
  and typically work by transmitting a serial
  number via radio waves to an electronic reader,
  which confirms the identity of a person or object
  bearing the tag

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Radio Frequency Identification (RFID)
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RFID
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Satellite

• Microware transmitter commonly used to transmit
  network signals over great distances

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Global Positioning System

• Global positioning system (GPS) a device that
  determines current latitude, longitude, speed,
  and direction of movement
• Market for GPS services is at 5 billion with
  expectations for the demand to double over the
  next five years
• Geographic information system (GIS) designed to
  work with information that can be shown on a map

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The Wireless Culture

• Wireless is making it more difficult to divide
  work from nonwork
• Over the last 10 to 15 years employees have seen
  a steady erosion of their personal time as their
  work day lengthens
• What about you?

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Developing Organizations

• 21ST century organizations must
• Recognize the immense power of technology
• Carry out required organizational changes
• Learn to operate in an entirely different way

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Developing Organizations

• Industries that have changed due to technology
• Travel
• Entertainment
• Electronics
• Financial services
• Retail
• Automobiles
• Education and training

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21st Century Organizational Trends

• 21st century business trends include
• Uncertainty in terms of future business scenarios
  and economic outlooks
• Emphasis on strategic analysis for cost reduction
  and productivity enhancements
• Focus on improved business resiliency via the
  applications of enhanced security

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21st Century Organizational Trends

• Four technology areas where organizations are
  focusing
• IT infrastructures
• Security
• E-business
• Integrations

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Increased Focus on IT Infrastructures

• IT infrastructure the hardware, software, and
  telecommunications equipment that, when combined,
  provide the underlying foundation to support the
  organization's goals

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Increased Focus on Security

• Physical security integration and best security
  practices

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Increased Focus on E-Business

• New e-business trends include
• Mobile commerce the ability to purchase goods
  and services through a wireless Internet-enabled
  device
• Telematics blending computers and wireless
  telecommunications technologies with the goal of
  efficiently conveying information over vast
  networks to improve business operations
• Electronic tagging a technique for identifying
  and tracking assets and individuals
• Radio frequency identification (RFID) chips or
  smart labels that can store unique identifiers
  and relay this information to electronic readers

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Increased Focus on Integration

• The integration of business and technology

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Increased Focus on Integration

• Overall, core business relationships and models
  are changing
• Product-centricity to customer-centricity
• Mass production to mass customization
• The value in material things to the value of
  knowledge and intelligence

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Increased Focus on Integration

• A new series of business success factors and
  challenges are emerging
• Organization agility
• Focus on core competencies and processes
• Redefinition of the value chain
• Instantaneous business response
• Ability to scale resources and infrastructure
  across geographic boundaries

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Increased Focus on Integration

• Never before have IT investments played such a
  critical role in business success
• As business strategies continue to evolve, the
  distinction between the business and IT will
  virtually disappear