Challenge and Opportunity in Banking Industry

1
Challenge and Opportunity in Banking Industry

• Computer and Technology
• By Xing Gao
• HSBC USA
• Technology Services

2
Xing Gao

• Consultant System Engineer---HSBC(Household)
  Technology Services (USA)
• M.S. in Computer Science---DePaul
  University(Chicago)
• M.S. in Ag Economics---University of Arizona

3
Structure of the Banking Industry

• Mortgage Services
• Consumer Lending Services
• Credit Card Services
• Auto Finance
• Banking Services
• Insurance

4
Banking vs. Technology

• Banking and Financial Business can not survive
  without the support of Technology (7 x 24 x 365
  banking)
• Banking Efficiency only comes from progress of
  Technology (Screen pop at Call Center, Speech
  Technology, etc)
• Banking and Financial Competition is virtually
  the Technology Competition. (A lot of promotion,
  campaign is high-tech driven.)
• Technology does reduce jobs in some area (i.e.
  Out sourcing) but also create some opportunities
  (i.e. capability of bringing on new business adds
  on new jobs).

5
About HSBC

• Group structure
• HSBC Holdings is a public limited company
  incorporated in England and Wales.
• Headquartered in London, the HSBC group operates
  in five regions Europe Hong Kong the rest of
  Asia Pacific including the Middle East and
  Africa North America and South America. 
• The entities which form the HSBC Group provide a
  comprehensive range of financial services to
  personal, commercial, corporate, institutional
  and investment, and private banking clients. To
  more easily promote the Group as a whole, HSBC
  was established as a uniform, international brand
  name in 1999.  In 2002, HSBC launched a campaign
  to differentiate its brand from those of its
  competitors by describing the unique
  characteristics which distinguish HSBC,
  summarised by the words 'The world's local bank'.
• HSBCs largest and best-known subsidiaries and
  their primary areas of operation are
• Subsidiary
• Primary area of operation
• The Hongkong and Shanghai Banking Corporation
  Limited
• Hang Seng Bank Limited
• HSBC Bank United Kingdom
• CCF S.A. France
• Household International, Inc. US
• HSBC Bank USA New York State in the US
• HSBC Bank Brasil S.A.- Banco Múltiplo Brazil
• HSBC Private Banking Holdings (Suisse)
  S.A.Switzerland, Hong Kong SAR, Monaco,
  Luxembourg, United Kingdom, Singapore and the
  Channel Islands.
• Grupo Financiero HSBC, S.A. de C.V. Mexico

6
Job Categories in HSBC

• Technology Engineer/Analyst
• Risk Analyst
• Reporting Analyst
• Finance Analyst
• Accounting Analyst
• Project Manager(Coordinator)
• Sales/Marketing Analyst
• Call Center Representative
• Bank Teller and Associate

7
Standard Operations and Procedure for Banking

• Sales/Marketing initiates campaign for more
  business
• Business department (Mortgage, Auto Finance,
  Credit Card Service, Banking Center, etc) process
  the request
• Finance/Accounting handles the standard Account
  Receivable and Account Payable
• Technology supports all the above mentioned
  operations

8
Banking Industry Forecast

• Loan/Credit is fundamental in growth of US
  Economy
• HSBC USA Credit Card Service is targeting to
  double its revenue at year 2008. More business
  means more jobs
• Financial Industry opportunities will be routed
  towards global direction. Bilingual talent will
  be highly admired.

9
What is a JOB?
I know I am a bread-winning machine. But
I want a fat paycheck!!!

• ???

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JOB

• Jogging Out of Breath.

11
Contact Info

• Xing Gao
• Office 800-753-6529 ext 6788
• Cell 831-970-8382
• Home 408-615-8139
• Email xxgao_at_household.com
• Or fostergao_at_yahoo.com

12
Questions?