mark steiner, inc. Portfolio

1
Ameritech
mark steiner, inc. developed an interactive sales
enablement tool for 5000 customer service
representatives located in 5 states and 30
locations who needed sales guide to provide
product and services information to customers.
The solution involved building an interactive,
dynamically updateable, easy to use reference
application. - intensely positive acceptance by
the CSR's and their supervisors - updated
information instantly available to the CSR's -
also being used for new hire training - saves
500K/year in printing costs alone
2
Walgreens
Mark Steiner served as Lead Developer in the
creation of CBT for one of America's fastest
growing retail chains. The CBT was used to train
store personnel, from clerks to management, on
vendor ordering, receiving, and invoicing at over
2,200 locations nationwide.
The CBT featured robust and accurate simulations
of the AS/400 inventory management software, and
of the hand-held RF units.
3
First Chicago (BankOne)
Mark Steiner served as Lead Developer in assisted
a primary contractor in the successful completion
of a large training project that is currently
being rolled out to 8,000 users. The total number
of users eventually included 38,000 employees.
The team produced 33 hours of CBT in a six-month
period. In conjunction with the 33 hours of CBT,
42 hours of instructor-led training and 7,600
pages of instructor and participant course
materials were also developed.
4
ATT
Mark Steiner served as the Project Lead for a CBT
program for ATT. The program trained
installers on the steps and process of installing
fixed wireless access equipment. The application
featured very engaging and realistic
discovery-style learning simulations, digital
video, and a unique testing environment.
The program was very successfully received among
installers. The program supplemented an array of
instructor-led and lab-based activities.
5
Geneva Steel
Mark Steiner served as the Lead Developer for a
CBT program for Geneva Steel. The program
trained maintenance and operations personnel on
the steps and process of operating and
maintaining the main coiler in a steel mill. The
application featured realistic 3D and 2D
animations and a unique schematic viewer,
facilitating the viewing of over 200 digital
photos.
The program greatly reduced downtown of a
critical piece of equipment, quickly increasing
output and reducing scrap.
6
Orius
mark steiner, inc. programmed an interactive
marketing CD-ROM for Manifest Digital. The
CD-ROM featured Flash animation, Flash menus,
QuickTime video, and a dynamic database catalog
with photos, all in an Authorware shell.
The CD-ROM was created in conjunction with a
large trade show, and was a huge success. The
CD-ROM is still in use today.
7
Manifest Digital
mark steiner, inc. developed a Presentation
Design and Display tool for Manifest Digital.
The Design mode is used to select and sequence
media elements. Media elements currently can
include QuickTime video, AVI video, JPEG
graphics, PowerPoint files, Acrobat PDF files and
Flash animations.
A stand-alone version also exists that contains
the Display-only version of the app. This app
facilitates the creation of custom marketing CDs
based on selections saved in a Design mode
session.
8
Sony for Manifest Digital
mark steiner, inc. programmed an interactive
kiosk that tells Sonys digital "convergence"
story in retail stores. The kiosk includes
high-end QT with great AfterEffects work,
programming in Authorware, and Flash movies. All
menuing was done in Flash within Authorware. The
application has a custom ActiveX control that
supports JPEG files for graphic manipulation. The
kiosk simulates 4 other pieces of software, can
launch actual software from a mock desktop, has a
timed/random attract loop, and auto-refurbishes
playground media files nightly at 2 AM and 4
hours of content.
The content in the kiosk is, extensive and the
information architecture was complex in order to
make the story actually appear as simple and
approachable as possible.
9
Sony for Manifest Digital
mark steiner, inc. programmed an interactive
kiosk that tells Sonys digital "convergence"
story in retail stores. The kiosk featured a new
interface, custom-created music score, new Flash
animations, and more than a Gigabyte of
additional MPEG video playing 15 Sony commercials
that support the Vaio product rollout. The 3 CD
set contains 80 different digital movies, and 1.6
gig of data.
Based on the success of the first kiosk, Sony
requested that a second version be built for Best
Buy, Computer Micro, and CompUSA stores.
10
Storck for Launch Interactive
mark steiner, inc. programmed and developed a
media management tool for Storck. The tool
included a backend wizard that facilitated
gathering and organizing various media files into
a "tree" structure.
Once the media has been organized with the
wizard, a single directory was automatically
generated that could be burned directly to CD,
providing the "masses" with a media browsing and
viewing tool that would also copy the files
locally for their use.
Graphic TBP