IP Communications Platform

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IP Communications Platform Voice Email
Collaboration IM CommuniGate Pro v5.1 Rob Mooij
consultant ETC Pluz
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Agenda

• Overview Communigate Pro
• Who / what is Communigate
• Communigate Pro
• OpenVMS
• Platform for modern state of the art
  applications ?
• Small Demo
• New release end 2006

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Company Highlights

• History
• Founded in Germany in 1991
• Headquartered in Mill Valley, California
• Offices in U.S., Germany, Singapore, Japan and
  Russia
• 9 years of profitability with zero debt (not VC
  backed)
• Customers
• Over 10,000 sites worldwide
• Channel-centric strategy
• 180 system integrators and resellers globally
• Strategic Alliances with HP, Intel, Lucent, BT,
  IBM, Sun Microsystems
• Markets
• Telco, Broadband Providers, ISP and Enterprise
• Active Users
• Over 125 million users with 40 million voice
  users through OEMs

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The evolution from email to IP Communications
Market needs
Run email
Scalability
Security
Value add services
VoIP integration IMS
1999 2001 2003 2005 2007
Awards
SPECmail world record in messaging 12,500
messages per minute or 2.5 million mail users,
sending 30 million e-mail messages per day.
HP Benchmark with 10 million voice subscribers
Industry Contributions
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Market trends of today

• IDC Worldwide Email Usage 2005-2009 Forecast
  Email's Future Depends on Keeping Its Value High
  and Its Cost Low
• Radicati Group In 2010 there will be 2.5 billion
  active email boxes, 1.4 billion Instant Messaging
  accounts and 228 million wireless email users
• Infonetics Research The top drivers for
  deploying VoIP are having an integrated phone
  system across multiple locations, scalability,
  operational cost savings, and converging voice
  and data networks
• Gartner Group By 2010, 80 percent of companies
  will have integrated voice and messaging into
  some business applications or processes
• ABI Research Mobile operators will deploy a
  greater diversity of services over the next few
  years, including push-to-talk, interactive games,
  web browsing, rich voice, streaming content, and
  instant multimedia messaging

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What is IP Communications

• IP Communications is a variety of products and
  methods for communication, by data transfer,
  voice, and video whereby the Internet is the
  medium and the protocols are standardized.
• IP Communications need a platform with
  applications that serve nearly all forms of these
  needs.

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Vision Simplify SIPify the world
Our Vision one account for all types of IP
Communications (email, voice, video, IM,
PSTN/mobile, voicemail) "Today's industry is
typified by island-like solutions for IP
Communications. Products need to adhere to open
standards and be unified to provide freedom of
client choice for users to really reap the
benefits of converged voice and data
applications. CommuniGate Systems is addressing
this need by pushing the market in the right
direction for next-generation IP Communications,"
said Rob Arnold, industry analyst at Current
Analysis. Our strategy is to drive global
standardization of SIP and XMPP and to SIPify the
world by enabling the nearly 2 billion email
addresses around the globe to use IMS-ready voice
applications.
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What is CommuniGate Pro?

• Server software solution for IP Communications -
  messaging, collaboration, and voice
• Well-known messaging product with legendary
  scalability and OEM appeal
• IMS-ready Session Call Control and
  Application/Presence Server

• Just Add Nodes with the Dynamic Cluster and SIP
  Farm
• Media server with built-in Conference server
• SIP-based IP/Hosted PBX
• EdgeGate Services
• Complete development platform for customization
  and voice applications

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Total IP Communications

• Single-address for email, VoIP, and collaboration
• Accessible from multiple devices
• IMS-ready converged platform
• Clustered for scalability and performance
• SPECmail world-record holder for messaging
• SIP Farm for clustered voice applications and
  presence

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Competitive Landscape for IP Comm
Desktop functionality collaboration applications
Back-end scalability support for large numbers
of accounts
Microsoft Exchange
Sun/iPlanet
Lotus Notes
Openwave
Critical Path
Novell GroupWise
CommuniGate Pro
Ubiquity
Nortel
Cisco
Sylantro
Avaya
SIP and XMPP Infrastructure
SIP Applications
VoIP
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ISP/Broadband/Telco/Wireless Customers
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Technology Partners
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The Problem of Walled Gardens

• The closed-network, proprietary model for VoIP
  will likely end
• No one ever needs to ask whether their system can
  send an email to Yahoo
• Insecure for business relies on outside, often
  unknown vendors
• Susceptible to cost hikes
• Not based on standards
• Not a true end-to-end model for direct
  connectivity
• Not a real Internet model - based more on the
  PSTN of the past

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5.1 Launch Initiatives
Vision one account for all types of IP
Communications (email, voice, video, IM,
PSTN/mobile, voicemail)
Strategy drive global standardization of SIP
XMPP SIPify all 1 billion email accounts
Audience Telco/Service Providers
Audience SMB/Community/Families
Message Service Providers must retain customers
by broadening their offerings Mechanism
CommuniGate Pro provides all IP
Communications, or alternatively can work easily
with existing messaging/voice systems
Message Standards-based SIP and XMPP will allow
every online user to communicate via
voice/video/IM Mechanism CGP Community Edition
(available Q4 2006) licensed for up to 5
accounts and will perform as Network Nodes
Internet-wide for end-to-end IP connectivity,
also new community site
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New Features in 5.1
Core
Interfaces

• IPv6 CGP can route to both IPv4 and IPv6
  addresses on a single system/cluster
• SMTP-level protocol filtering
• SIP-level protocol filtering
• Account-level SIP and Real-Time Rules
• XMPP support aka Jabber
• UDP-proxy for bypassing kernel on proxied media
  (Solaris/Linux/FreeBSD)
• GatewayCaller applications for voice B2BUA
  services
• Telnum and ENUM support
• Centralized logging/syslog

• Pronto! Flash-based web interface for Email,
  Collaboration, and IM
• New Default WebUser skin
• New Calendar Views in all Simplex skins
  (day/week/month views)
• SpamPackage option for Simplex skins (Report
  Spam, Report Not Spam, Approve Sender)
• XIMSS XML Interface for Messaging, Scheduling,
  and Signaling

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Dynamic Cluster with SIP Farm

• Email traffic can be separated from SIP Farm
• Consolidated Identity management but Frontends
  are specialized
• Protects voice QOS even in event of DDoS or spam

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Pronto! The Flash based client

• Why a client from CGS?
• Email needs to gain some benefits the server has
  had
• Speed
• Scale
• Security
• Centralized delivery
• Bring Email Calendar together in a new way
• One of the age old issues has been the rich
  client
• Add new Media, like Voice, RSS, IM, Presence, and
  Video to the client
• Technology
• Demonstrates CGP is a platform for the core of IP
  Communications
• Open, with an architecture that just simply
  scales and works!
• Pronto! will be in Beta so the community can mold
  the client
• Mobile and other possibilities allow Pronto! to
  become portable

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Pronto! Email view with presence info
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Pronto! Calendar views with shared tabs
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XIMSS XML API

• XML Interface for Messaging, Scheduling, and
  Signalling
• Light-weight, protocol independent XML API
• Uses TCP and optional SSL
• Pronto! Skin is written using XIMSS, and allows
  for easy development of advanced interfaces for
  Flash/AJAX

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XIMSS API

• Business proposition
• Easy to develop touch points to the platform
• Mold communications to business processes
• Ability to create new value add offerings at ease
• Technology proposition
• Convergence of telephony/messaging
• Lower Administration
• Think different about Email clients...finally
• Based on open standards

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XIMSS XML API

• Example
• From "Mr. Sender." user1_at_example.com
• To user2_at_example.com (My Friend),
  ?iso-8859-1?Q?4Eot20A20Friend?
  user2_at_example.com
• Date Mon, 10 Apr 2006 131548 -0700
• Subject It's 115PM now, the meeting has
  started!
• Becomes
• ltEMailHeadergt
• ltFrom realName"Mr. Sender."gtuser1_at_example.comlt/Fr
  omgt
• ltTo realName"My Friend"gtuser2_at_example.comlt/Togt
• ltTo realName"Not A Friend"gtuser3_at_example.comlt/Togt
  
• ltBccgtuser1_at_example.comlt/Bccgt
• ltDate timeShift"-25200"gt20060410T201548Zlt/Dategt
• ltSubjectgtIt's 115PM now, the meeting has
  started!lt/Subjectgt
• lt/EMailHeadergt

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XMPP and SIP
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The Benefits of CommuniGate Pro
Cost Effective
Easy to Administer

• Lowest TCO of any modern messaging system
• Reliable with minimal maintenance
• Scales in size without affecting connected users
• Convergence of voice and messaging reduces
  expenses

• Intuitive configuration admin
• WebAdmin Interface plus a command-line interface
  (CLI) for provisioning and automation
• Single system image
• Consolidated identity management
• Delegated services and administration

Proven Reliability
Optimized for Performance

• True 99.999 uptime
• No single point of failure
• Active-Active Redundancy
• All available hardware increases total system
  capacity

• Multithreaded multiprocessor
• Eliminates resource-expensive file locking
• Best practices design architecture
• Utilizes advanced file systems
• SPECmail world record

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Summary

• CommuniGate Pro provides complete and integrated
  voice and data applications
• The CommuniGate Pro solution delivers unique
  scalability and reliability

• CommuniGate Pro is a legendary messaging and
  collaboration product, now extended into voice
• Consolidated identity management,
  ease-of-administration, and active-active
  redundancy with no RDBM database makes
  CommuniGate a best-practices architecture with
  lowest TCO
• CommuniGate Pro is ready-to-go out of the box,
  but is also a development platform for
  personalization

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info

• www.stalker.com
• www.communigate.com

• Downloads
• http//www.communigate.com/content/download.htm
• ftp//ftp.stalker.com/pub/CommuniGatePro/

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Tele2

• Customer Profile
• Tele2 is the Northern European leading carrier,
  with exponential growth. A true partner to
  CommuniGate Systems providing innovative and
  affordable voice and data products to consumers
  over next-generation wire line and wireless
  networks.
• Challenge
• Required new features for customer retention
  which their current platform, Openwave, did not
  provide - as that solution became more focused on
  wireless devices, it was missing new, innovative
  messaging features.
• Required a solution to better manage and
  administrate their 5.7 million subscribers as the
  legacy system was very complex.
• Migrate existing accounts and data without
  interruption of service to customers.
• Solution
• Selected CGP to provide the suite of messaging
  solutions.
• Implemented a 16x5 Dynamic Cluster solution to
  host multi-million accounts
• True 99.999 guaranteed uptime met the SLA
  requirements
• "We are extremely happy to switch to a more
  flexible, powerful, and cost effective
  communication solution, said Lars Michael
  Jogbäck, Manager Core Internet Services, Tele2.
  Our customers will certainly benefit from the
  many additional services CommuniGate Pro has to
  offer."