5th'GLOBAL FORUM ON REINVENTING GOVERNMENT

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5th.GLOBAL FORUM ON RE-INVENTING GOVERNMENT

• INNOVATION AND QUALITY IN THE GOVERNMENT OF THE
• 21st CENTURY
• Mexico City, 3-7 November, 2003

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INTERACTIVE CAPACITY BUILDING WORKSHOPS

• Innovations Linking Decentralised Governance
  and Human Development
• Session Three Presentations
• Links to Technology and
• Knowledge Management.

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KNOWLEDGE MANAGEMENT AND INNOVATION IN SUB
NATIONAL GOVERNMENTS

• Mrs. Maria de Fátima Cartaxo
• Former Director General of the
• School for Public Finance Administration
• The Ministry of Finance - Brazil.

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FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN
STATES.
TRANSMISSION OF KNOWLEDGE IN CAPACITY BUILDING
PROGRAMMES PREMISES SUSTAINABILITY
REQUISITE INSTITUTIONAL OWNERSHIP MODEL
PARTICIPATORY CONSTRUCTION. METHODOLOGY (I)
LEARNING ORGANIZATIONS (II) APPLYING KNOWLEDGE
TO THE WORK PLACE.

• .

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FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN
STATES.
POLITICAL CONTEXT INTERGOVERNMENTAL FISCAL
RELATIONS STRENGHTENING SUBNATIONAL
SPHERES. NATIONAL SPACES OF INTEGRATION EXCHAN
GE OF EXPERIENCES SHARED SOLUTIONS BEST
PRATICES (WGs , UCEs, Collective Construction of
Products, working within a network).

• .

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FISCAL MODERNIZATION PROGRAMME FOR THE BRAZILIAN
STATES.
INITIAL DIAGNOSIS CHALLENGES AND
OPPORTUNITIES BASELINE INDICATORS
MONITORING OF THE PROCESS VISIBILITY TO
MOTIVATE INSTITUTIONAL SUPPORT INTEGRATED AND
COMPARATIVE UNDERSTANDING

• .

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INNOVATIONSEXCHANGE OF INFORMATION / EXPERIENCES
THE NATIONAL SPACES OF INTEGRATION.

• Thematic WorkGroups(i)ElectronicTrade(ii)Compute
  rized Auditing (iii)Conflict resolution in
  fiscal matters.
• PNEF - National Programme of Fiscal Education for
  Citizenship.
• GDFAZ-National Group for Continuous Development
  of Fiscal Personnel (professional profile
  careers training plan, etc.).
• SINTEGRA - National System for the Exchange of
  Fiscal Information.

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LESSONS LEARNT

• TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE
  MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS.
• GDFAZ PNEF

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TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE
MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS.

• GDFAZ - GROUP FOR THE CONTINUOUS DEVELOPMENT OF
  PERSONNEL IN THE FISCAL AREA (INSTITUTIONAL
  STRENGTHENING / INTERNAL FOCUS)
• 2.PNEF - NATIONAL PROGRAMME OF FISCAL EDUCATION
  FOR CITIZENSHIP (SOCIAL CONTROL / EXTERNAL FOCUS)

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TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE
MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS.

• GDFAZ- GROUP FOR THE CONTINUOUS DEVELOPMENT OF
  PERSONNEL IN THE FISCAL AREA
• TRAINING OF PUBLIC FINANCE CIVIL SERVANTS /
  HUMAN RESOURCE DEVELOPMENT
• CREATION OF KNOWLEDGE
• SHARING OF SOLUTIONS
• LABORATORY FOR GOOD PRACTICES

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TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE
MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS.

• 2.PNEF - NATIONAL PROGRAMME OF FISCAL EDUCATION
  FOR CITIZENSHIP
• TRANSPARENCY AND SOCIAL CONTROL
• PROMOTION OF ETHICS AND CITIZENSHIP
• STRENGHTENING OF THE RELATIONSHIP
• BETWEEN STATE AND CITIZEN.

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TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE
MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS.

• 1-GDFAZ GROUP FOR THE CONTINUOUS DEVELOPMENT OF
  PERSONNEL IN THE FISCAL AREA
• EXPERIENCE OF THE DECENTRALIZED FISCAL
  ADMINISTRATIONS
• PUBLIC FINANCE CIVIL SERVANT AND THE ETHICAL
  DIMENSION (FISCAL JUSTICE AND SOCIAL FUNCTION OF
  THE TRIBUTE)
• THE FOCUS ON CITIZEN-CLIENT
• PARTICIPATION AND COOPERATION OF CIVIL SOCIETY

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GDFAZ WORKING MODEL

• NATIONAL GROUP COORDINATION ESAF (CENTRAL
  GOVERNMENT) administration of the WG
  specialized training of their members solutions
  mining articulation with the modernization
  programme.
• THEMATIC SUBGROUPS development of specific
  products sharing of solutions.
• STATE GROUPS local development for training
  actions and development of human resources
  conducting of problems and technical solutions
  maintaining the base for good practices.

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SUPPLIERS AND INPUTS
PRODUCTS
CLIENTS
1 BASIC PLAN FOR THE TRAINING OF THE WG 2 -
BASIC PROPOSAL FOR DEVELOPMENT AND TRAINING OF
PUBLIC FINANCE CIVIL SERVANTS 3 AVAILABLE
INFORMATION 4 - MODEL FOR THE PLAN FOR PUBLIC
OFFICE, CAREER AND REMUNERATION 5 - BASIC
PROPOSAL FOR PERFORMANCE EVALUATION 6 - SOLUTION
FOR THE PRESENTED PROBLEMS 7 - LIST OF QUALIFIED
PROFISSIONAIS FOR COURSES AND CONSULTANCIES 8 -
ACCOMPLISHED FORUMS 9 - PROPOSAL FOR THE PROFILE
OF A STRUCTURED COMPETENCE
1(F) MEMBERS OF THE WG AND CONSULTANCY 1(I)
NEEDS ANALYSIS OF INSTRUCTOR TRAINING 2(F) PUBLIC
FINANCE ADMINISTRATION FAZENDARIA 2(I) TRAINING
NEEDS ANALYSIS 3(F) WG/PUBLIC FINANCE ADM/OTHERS
ORGANS/ UCE UCP 3(I) INFORMATION ON PEOPLE
MANAGEMENT - LEGISLATION - REPORTS -
DOCUMENTS IN GENERAL 4 e 5(F) PUBLIC FINANCE ADM.
CONSULTANCY 4 e 5(I) LEGISLATION DIAGNOSIS
OF THE CURRENT SITUATION TENDENCIES 6(F) PROBLEM
WG MEMBERS 6(I) EXPERIENCES 7(F) PUBLIC FINANCE
ADM. 7(I) EVALUATION
THE WG COMPONENTS UCP/PNAFE/ UCES AREAS THAT
PROMOTE THE DEVELOPMENT OF PEOPLE (SCHOOLS,
CENTRES, SECTORS..) PUBLIC FINANCE CIVIL SERVANTS
AT STRATEGIC, TACTICAL AND OPERATIONAL LEVELS
PUBLIC FINANCE ADMINISTRATION STRATEGIC ADMINIST
RATION
PROCESS
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TWO INNOVATIVE EXPERIENCES IN KNOWLEDGE
MANAGEMENT WITH SUB-NATIONAL GOVERNMENTS.

• 2-PNEF NATIONAL PROGRAMME OF FISCAL EDUCATION
  FOR CITIZENSHIP.
• DIALOGUE WITH SOCIETY
• TRANSMISSION OF FISCAL KNOWLEDGE TO SOCIETY AND
  CITIZENS
• TRAINING OF FACILITATORS

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II PROGRAMME OBJECTIVES

• PNEF has the following objectives
• GENERAL
• To promote and to institutionalize fiscal
  education for the complete exercise of
  citizenship.
• SPECIFICS
• - Making the citizens aware of public
  administration.
• Motivating the interest of society to account
  for public resources.
• Harmonising relationship between the State and
  citizens.
• - Making citizens aware of the socioeconomic role
  of taxation.

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III CONTENTS
Module I - Primary Schools Module II -
Secondary Schools Module III Civil Servants at
Federal, State and Municipal spheres Module IV
- Universities Module V - Society in general
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VII RESULTS ACHIEVED
The data presented below refers to the
implementation of state projects in Module I -
First grade and Module II - Second grade.
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LESSONS LEARNT CONCLUSIONS

• 1-Modernization and capacity building requires
  development of local human resources.
• 2-People and Institutions are permanent channels
  to generate and transmit knowledge.
• 3-There is an intergovernmental dimension in
  knowledge management that should be considered.
• 4-The national spaces of integration have a
  relevant role in the production and transmission
  of knowledge.
• 5-Translating knowledge produced inside the
  organizations into educational instruments

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LESSONS LEARNT CONCLUSIONS

• 1-Modernization and capacity building requires
  development of local human resources.
• 2-People and Institutions are permanent channels
  to generate and transmit knowledge.
• 3-There is an intergovernmental dimension in
  knowledge management that should be considered.
• 4-The national spaces of integration have a
  relevant role in the production and transmission
  of knowledge.
• 5-Translating knowledge produced inside the
  organizations into educational instruments

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LESSONS LEARNT CONCLUSIONS

• 6-The learning should transcend the classroom,
  allowing it to take place within the workplace.
• 7-The rule is learning how to learn and learning
  by doing.
• 8-Participative construction strengthens the
  institutional ownership of the knowledge.
• 9-The lack of knowledge favours distrust and
  citizen withdrawal.

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LESSONS LEARNT CONCLUSIONS

• 10-The dialogue with society and the exercise of
  social control requires a process of bilateral
  training (example participatory budgeting)
• 11- Opening the organizational channels and
  qualifying the individual and collective actors.
• 12-Creating knowledge networks at the
  sub-national levels, articulated and coordinated
  amongst themselves..

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LESSONS LEARNT CONCLUSIONS

• The challenge is to transform work groups into
  learning groups and professional teams into
  teams of knowledge management.