Consumer Trends of Young Consumers Schadler 2006

1
Consumer Trends of Young Consumers (Schadler 2006)
Organizations must balance the costs, benefits,
and alternatives of recognized standards before
spending the time and effort to become certified.
2
Factors That Impact Learning Styles
Developmental factors Instructional Physiologica
l factors methods Multiple intelligences Proces
sing styles learning styles Emotional/psycholog
ical Physical environment Sociological
preferences ability to perform
3
NIOSH Training Research and Evaluation

• Theoretical models gleaned from health promotion,
  psychology, learning and educational perspectives
• The role of attitudes, beliefs, behavioral
  intentions, and other characteristics of the
  individual that affect learning and
• transfer of learning into action
• Barriers affecting adoption of health and safety
  behaviors promoted by training
• Environmental influences on occupational safety
  and health training

4
The Importance of Training

• Standardization Improved Operations

• Reasons to pursue certification include
• Well-being and Life saving
• Enhanced efficiency
• Cost savings Property Loss
• Improved regulatory / policy compliance
• And better relationships with
• Government agencies
• Community groups
• Investors (Including social)

5
The Importance of Training
6
The Importance of Training

• The four levels of Kirkpatrick's evaluation model
  measure

• Reaction of student - what they thought and felt
  about the training
• Learning - the resulting increase in knowledge or
  capability
• Behavior - extent of behavior and capability
  improvement and implementation/application
• Results - the effects on the business or
  environment resulting from the trainee's
  performance

7
The Importance of Standards

• Standardization Improved Operations

• APQP
• AS 9000
• Business Process Re-engineering
• CMM
• CMMI SCAMPI
• Ford Q1
• HACCP
• ISO 134852003
• ISO 140002004
• ISO 140012004
• ISO 90002000
• ISO

8
The Importance of Standards

• Standardization Improved Operations

• ISO 19011
• ISO/IEC 170252005
• ISO/IEC 177992005
• ISO/IEC 200002005
• ISO/IEC 270012005
• ISO/TS 169492002
• IT Software Quality Systems
• HACCP
• JCAHO
• LEAN
• LEAN SIX SIGMA
• MALCOLM BALDRIGE

9
The Importance of Standards

• Standardization Improved Operations

• MSA
• NCQA
• OHSAS
• PROBLEM SOLVING
• QS-9000 TE SUPPLEMENT
• QOS/BOS
• SIX SIGMA
• STATISTICAL PROCESS CONTROL
• TL 9000
• VALUE ENGINEERING