ICT in Rural Services DeliveryAn Overview of Current Situation

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ICT in Rural Services Delivery-An Overview of
Current Situation National Seminar Rural
Services Contents, Delivery and Information
Communication Technology August 20- 21 2008
RGIIT Amethi
V Venkatakrishnan KIIT University School of
Rural Management (KSRM), Bhubaneswar
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Types of services

• Informational services Details on procedures
  etc
• Interactive services Chat facilities, message
  posting facilities, e-mails, etc
• Transactional services Transactions that can be
  completed through websites or nodes available in
  service centers
• Promotional services Promoting various issues

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Focus of rural ICT projects

• Livelihoods
• Rural Employment
• Women empowerment
• Rural water supply and sanitation
• Health
• Natural resources management
• Education
• Disaster management
• E-governance under rural local bodies

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ICT in Rural Employment-1
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ICT in Rural Employment-2

• www.nrega.ap.gov.in
• Job cards issued relating to any panchayat
• The shelf of works
• Progress of works
• Estimates of the works in progress
• Wages paid to the workers
• Paid muster rolls

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ICT in Rural Employment-3

• Proposed solutions
• 1. SMS based fund transfer
• Asst. Engineer sends the day's muster roll of
  NREGS beneficiaries by SMS
• Village Payment Agent receives the SMS
• Village Payment Agent makes payment to NREGS
  beneficiaries based on muster roll received
• A second SMS about payments made is sent to
  Panchayati Raj Department's Banker
• On receiving the SMS the Panchayati Raj
  Department's Banker transfers funds to Village
  Payment Agent's bank account
• SMS database will be integrated with NREGS web
  portal to generate weekly payment details
• 2. Using Rural ATMsThe low-cost rural ATM
  (Gramateller), being developed by Vortex
  Technologies
• 3. Using BiometricsAuthentication of workers was
  carried out on April 27, 2006, at Jakulla Kutha
  Palli Ananthpur Dt

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ICT in Rural Employment-4

• Transparency thro informational
  services-http//nrega.nic.in/
• NIC Software 7 sections
• Citizen
• Panchayats (at all three levels)
• Workers
• Other Implementing Agencies
• Program Officer/District Project Coordinator
• States
• Ministry of Rural Development

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ICT in Rural Livelihoods-1

• Dairy Information Systems Kiosk (DISK)
• Indian Institute of Management Ahemadabad
  (IIM-A), Srishti, NDDB 2001 in Kheda district,
  Gujarat
• DISK database includes a complete history of all
  milch cattle
• The basic details of breed and a history of
  disease, inoculations, artificial insemination
  and pregnancy are maintained in the system
• Longitudinal data on milk production by
  individual farmers is also available in the
  database
• Decision support systems have been developed to
  forecast milk collection, and provide feedback to
  the farmers.
• Through Kiosks the farmers may place orders for a
  variety of goods and services offered by
  different agencies in the co-operative sector,
  and seek information on a variety of subjects of
  interest

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ICT in Rural Livelihoods-2

• Darjeeling Himalayan Internet Railway (DHIR)
  project 2003
• Sukna, Kurseong, Ghoom and Darjeeling stations
• Offer easy computer and Internet access and
  bridging information gap for the below poverty
  line people
• Submission of application forms, basic English
  speaking classes for internet surfing and free
  basic computing facilities

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ICT in Handloom and Handicraft

• Tripura Handloom Handicrafts Online 2001
• http//www.purbasha.nic.in
• Provide new markets online for about 14,500
  skilled artisans engaged in production of various
  handicrafts in the rural areas of the state
• Web site where customers can purchase
  handicrafts, handloom and sericulture products
  directly online
• Site contains a wide range of more than 200
  unique products.
• An in-built calculator even adds up the total
  price of the various products selected in the
  shopping cart and displays the amount in Rupees
  as well as US Dollars

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ITCs e-Choupal ICT in Agriculture

• Milestones
• Commencement of initiative 2000
• States covered 9
• Villages covered 38,500
• e-Choupal installations 6500
• Empowered e-farmers 4 million
• Agenda for 2012
• States to be covered 15
• Villages to be covered 1,00,000
• e-Choupals to be installed 20,000
• Farmers to be e-empowered 10 million

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Project e-Choupal

• Given the low levels of literacy in the rural
  sector, the role of the Choupal Sanchalak, the
  lead farmer of the village, in facilitating
  physical interface between the computer terminal
  and the farmers is central to project e-Choupal

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ITC - Smart Cards

• Smart Cards enable farmer identification to
  provide customized information on the
  echoupal.com website
• Online transactions are captured to reward
  farmers for volume and value of usage

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ICT in Women Empowerment-1

• Community Radio
• Deccan Development Society, Andhra Pradesh
  UNESCO
• Since 1998, designed and developed for a group of
  Dalit women in Medak district of Andhra Pradesh
• 70 women organizations, manage and produce
  programs for this radio station
• On women's empowerment, agricultural needs of
  semi-arid regions, public health and hygiene,
  indigenous knowledge systems, biodiversity, food
  security, local song and drama

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ICT in Women Empowerment-2

• i-Shakti
• Local NGOs, Govt. of AP, Hindustan Lever Ltd.
  (HLL), Azim Premji Foundation, Tata Adult
  Literacy, CARE India, Dabur Ayurved, ICICI Bank,
  Times of India, Mahindra and Mahindra and
  Yonearth Interactive -2004
• An IT-based rural information service network
• i-Shakti kiosks offer information through a voice
  based interactive system, in the form of
  audio-visuals
• Information and services to meet rural needs in
  medical health and hygiene, agriculture, animal
  husbandry, education, vocational training and
  employment and women's empowerment.
• Nalgonda, Vizag, West and East GodavariDistricts
  of AP

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ICT in Women Empowerment-3

• Inter-city marketing network for women
  micro-entrepreneurs-2001
• Foundation of Occupational Development (FOOD),
  Give2Asia, Charities Aid Foundation India,
  infoDev (World Bank), IDRC/Pan Asia Networking,
  APPROTECH Asia, TNUDP/World Bank, CAPART,
  Ministry of RD, GoI
• Self Help Group is provided with a cell phone to
  facilitate contact between production and
  marketing groups, and between groups and
  customers
• Direct access to the buyers of the indigenous
  products with the help of e-Commerce is also in
  place

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ICT in Water and Sanitation

• Jal Chitra - Rajasthan
• Ajit Foundation - Jaipur, Barefoot College -
  Tilonia 2003
• Help Panchayats / villagers calculate
  availability of water in their region and manage
  their own water resources
• Creates an interactive water-map of the village
• Enables the community to keep records of the
  amount of water available from each water source
• Can record water quality testing
• Lists maintenance work done and required
• Estimates water demand
• Generates future monthly water budgets (based on
  past records)
• Shows the amount of community need met through
  rainwater harvesting systems

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ICT in Disaster Management

• Open Source GIS/Mapping Solution for the Indian
  Tsunami Information Resource Centre -2005-06
• Janastu (the Pantolo toolkit) using the free an
  open source technology will apply a powerful
  GIS/Mapping solution to the Indian Tsunami
  Information Resource Centre making it more
  effective for the people and the organizations
• GIS/mapping solution will train organizations on
  how to collect GIS data, how to enter data into
  the system and how to use the system to visualize
  the data
• The Janastu (the Pantoto toolkit) free and open
  source technology allows users greater access to
  the significant benefits of powerful Geographical
  Information Scheme (GIS) applications

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ICT in Planning Village Information System
Peoples Science Institute
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Village Information System-2

• A user friendly geo-referenced Geographical
  Information System (GIS) application that can
  display data from 1991 and 2001 census in the
  form of maps, tables, graphs to present
  information thematically for the use of planners
• National Education Survey, National Health
  Survey, National Agriculture Survey and National
  Handloom Survey are also being linked to the
  system

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Road Network Map of Uttarakhand-
www.villageinformationsystem.org
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Village Information System-2
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E-governance in rural local bodies

• Belandur Panchayat Computerization-1998
• Compusol, Bellandur Panchayat, local cable
  operators
• To bring transparency, efficiency,
  accountability, increase local capacity and
  remove corruption in the administration and to
  empower the common man

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E-governance in rural local bodies-2

• e-Panchayat (Chhattisgarh)
• Directorate of Panchayat Chhattisgarh, National
  Informatics Centre (NIC) and NICSI - 2005
• The e-Panchayat project is Panchayat
  Computerization in Chhattisgarh State through use
  of Information and Communication Technology (ICT)
  
• It connects all 146 Janpad Panchayats and 16
  Zilla Panchayats of the state towards effective
  monitoring of physical and financial position of
  rural development schemes using Ruralsoft and
  Priasoft

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E-governance in rural local bodies-3

• Drishtee dot.com Ltd
• Sirsa, Haryana - 2004
• One of the pioneers in Rural e-services in the
  country started in Oct 2000 in Madhya Pradesh
• Has software and website that provides government
  services
• The intranet-based software provides fourteen
  different applications including mandi rates,
  grievances and income/domicile/caste certificates
  

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For further details

• http//www.ict4rd.net.in/
• Thank you!