TEL 355: Communication and Information Systems in Organizations

1
TEL 355 Communication and Information Systems in
Organizations

• Megatrends in the Wireless Industry
• Professor John F. Clark

2
Increasing Demand

• Increasing customer demand they want
• Coverage and mobility, anytime, anywhere
• Continually improving quality of service
• Lower costs from year to year
• Features and functionality to continue to
  increase
• Increasing connections among people, computers,
  and information

3
Intensifying Competition

• Wireless competition is increasing in every
  market in the world
• Many U.S. markets have six or more providers
• PCS providers have entered the market
• Satellite carriers have entered the market
• Growing number of equipment vendors

4
Decreasing Regulation

• Wireless spectrum auctions began in 1995
• Many other countries have begun the practice
• The Telecommunications Act of 1996 opened the
  door for intense competition
• Reduction in foreign ownership restrictions
• Internationally, the WTO agreement of 1997
  removed trade and technology barriers
• Move toward privatization

5
Digitization

• First, transition from analog to digital
• Worldwide, 85 are 2G or 3G (digital) users
• Analog still accounts for 12 of users in the
  Americas
• Now, transition from digital to digital
• Shift to packet-based networks
• 10 of users were 3G by the end of 2002
• Advantages of digital technology
• High capacity, advanced services, increased
  privacy, lower costs, plans for long term growth

6
Cellular Statistics

• http//www.3gamericas.org/English/Statistics/
• http//money.cnn.com/2003/07/31/technology/cellula
  r_survey/?cnnyes

7
Internet Revolution

• Internet A global information system outside of
  government regulatory boundaries
• About 56 of U.S. households have Internet
  access, denoting unusually rapid acceptance for a
  consumer technology
• Wireless use has grown at a similar rate
• Increasingly, people will want to access the
  Internet via wireless devices

8
Minute Migration

• Significant migration of minutes from wireline
  networks to wireless networks
• But wireless devices create opportunities for new
  minutes that didnt exist before
• 1996 2 of minutes were wireless
• 1999 12.6 were minutes are wireless
• 2003 has reached 26, by 1.2 billion users

9
Moores Law Benefits

• Contribution of the computer industry
• Processor speeds double and costs are halved
  every 18 months
• Look for Moores Law to be roundly exceeded it
  may be already
• Expect to see continuing and significant
  performance improvements, price reduction, and
  size reduction

10
Diverse Subscriber Equipment

• Driven by Internet use, customers will be
  demanding
• More advanced multipurpose equipment
• Video, audio, and graphical capabilities
• High bandwidth wireless Internet access
• Palmtop computers and similar devices
• But they must be easy to learn and simple to use

11
The Broadband Revolution

• High bandwidth, high speed services are the wave
  of the future
• Wireless is the wave of the future
• The transition of core wireless networks to
  broadband capabilities is essential
• Will require advances in broadband switching and
  transmission technology

12
Information Technology

• To grow and expand, core networks have to move
  data and info fast and effectively
• That requires advancements in database software
  and hardware, which are coming
• Very important for
• Service delivery
• Network management
• Business information
• Customer support

13
Five Challenges for Wireless

• Globalization inescapable economics
• Convergence especially in standards
• Coopetition ones competitor in one field
  becomes ones partner in another field
• Cost Reduction to reach the great untapped
  market for wireless
• Interoperability will continue to be a problem,
  especially with digital conversion