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The relationship between the organisation and the individual

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cynicism in the part one is playing versus total immersion in the role ... emotional labour. emotion work. emotionalised zones (or zones of expressive tolerance') 7. ... – PowerPoint PPT presentation

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Title: The relationship between the organisation and the individual


1
The relationship between the organisation and the
individual
  • Dr Alec Grant
  • INAM
  • Faculty of Health
  • University of Brighton

2
Learning outcomes to achieve a better
understanding of..
  • the relationship between formal and emotional
    readings of the organisation
  • the relative contribution of organisational and
    individual factors to organisational problems
  • the organisational unconscious organisational
    drama organisational emotional management

3
1 basic concepts
  • relationship between people and organisation
  • levels of organisation
  • organisation structure

4
2 relationship between people and organisation
  • hallmark of successful organisations
  • levels of organisation
  • technical
  • managerial
  • community

5
3 organisation structure
  • what structure is
  • the purpose of structure
  • the objectives of structure
  • the human element

6
4.The organisational unconscious
  • conscious intention versus unconscious
    organisational direction

7
5. organisations as fields of drama
  • cynicism in the part one is playing versus total
    immersion in the role
  • all the worlds a stage

8
6. organisations as sites of emotional management
  • emotional labour
  • emotion work
  • emotionalised zones (or zones of expressive
    tolerance)

9
7. case study - clinical supervision
  • intention vs direction
  • cynicicism vs role immersion/entrapment
  • emotional labour, work and zone
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