Motorola

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Motorola AvayaIntelligent Mobile Communication
Solutions

• September, 2009

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Motorola Avaya A
strategic partnership
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A Strategic Partnership between Motorola Avaya

• Avaya is headquartered in Basking Ridge (New
  Jersey, USA), has approximately 17,000 people
  worldwide and owns over 4,700 patents or patents
  pending
• Avaya provides solutions for unified
  communication, contact centers, and related
  services directly and through its channel
  partners to leading businesses and organizations
  around the world
• Avaya is the worldwide No. 1 in Enterprise
  Telephony, Contact Center, IP Telephony, Unified
  Messaging, and Audio Conferencing
• Motorola is headquartered in Schaumburg
  (Illinois, USA), has 64,000 employees worldwide
  and owns over 22,700 patents
• Motorola's portfolio includes wireless handsets/
  accessories/ access systems, digital
  entertainment devices, voice data, and
  communications systems

AVAYA
MOTOROLA
Motorola and Avaya Improve the value of
intelligent communication to increase the
mobility and workforce productivity of
enterprises!
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A Strategic Partnership between Motorola Avaya

• ALLIANCE VALUE PROPOSITION FOR THE CUSTOMER
• Avaya and Motorola are market leading technology
  vendors building relationship networks to better
  support the needs of customers
• The combined expertise delivers high value
  solutions with defined and measurable business
  benefits
• Both have industry and technical expertise across
  all verticals and technology areas
• The joint industry solutions are built on a
  tested and validated technology stack
• Motorola and Avaya have a highly skilled partner
  ecosystem focused on delivering Mobile Unified
  Communications Solutions

Motorola and Avaya Improve the value of
intelligent communication to increase the
mobility and workforce productivity of
enterprises!
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Avaya Unified Communications Portfolio

• Easy to purchase, install andmanage holistically
• Evolutionary path protectingexisting investments
• Comprehensive support and remote management
  services

• Scalable voice video foundation
• SIP Presence Web Services
• Open multi-vendor integration
• Midsize to largest enterprise
• Single-site, branches, multi-site

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Unified Communications Leads to Improved Business
Outcomes

• Customers
• Simplification
• Availability
• Responsiveness

• Collaboration
• Work Flow
• Decision Making
• Social Network

• Productivity
• Speed Execution
• Effectiveness Efficiency
• Content and Context

• Cost
• Collaborative Mobile Expenses
• Customer control retention
• Opportunity costs

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Avaya Unified Communications All Inclusive The
new standard for the Business User
Avaya one
Portal
X

Standard or Enterprise Edition
Extensionto Cellular
Extension to Cellular
Extension to Cellular
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Avaya Mobility Call Options
Ringing

• Single Voicemail Enterprise Voicemail

• Simultaneous RingingPick up the one you want

Internal or external call

• Seamless Transfer
• Deskphone to/from Mobile

Ringing
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How Can You Leverage Your VoIP Investment?

• High cost
• No PBX feature access
• Not leveraging infrastructure

• Low cost
• PBX feature access
• Leverage infrastructure

Cellular
IP Call
Deskphone Caller ID
Wi-Fi
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Stay on top of your messages!
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Continuous User Experience InnovationThe right
tool for the job at hand
Avaya one-X Communicator
IBM and Microsoft
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Ubiquitous Telephony PresenceUnique Avaya Value
Avaya one-X Communicator
Other system presence
Office
Teleworker/Remote
one-X Communicator
one-X Communicator
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Motorola Avaya Integrations
Voice-enabled mobile devices on the campus and on
the road
Integration of Motorola mobile computers via
Avaya one-X mobile or Avaya IP Softphone within
communication infrastructure.
NOTE the integration via one-X mobile will be
tested and finalized until September 2009
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Ubiquity Unified Voice Data Architecture
Manufacturing Systems and Support
(factory Information system)
Line of business applications (ERP, MES, EAM,
Plant maintenance, )
Plant mgmt
Operational visibility
Mainte- nance
Quality
Shop floor data control
Material mgmt
Production control
Voice data mobile computers
Voice data mobile computers
Voice data mobile computers
Voice data mobile computers
Voice data MCs and notebooks
Voice data MCs and notebooks
Office phones desktop computers
Single integrated voice and data backbone
802.11 wireless backbone carrying integrated
voice and data
to, from and between multiple types of
devices
Voice
Voice
Integration of multiple voice networks
Paging and event data
LOB application data
Avaya Aura
Event management system and line of business
applications
Avaya Notification Server
Line of business applications ERP CRM EAM MES
BI QMS
Plant equipment and machines
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Mobilized Manufacturing Plant
One mobile device for voice data

• No additional need of walkie-talkies and other
  mobile voice devices
• Workers can spend less time in the office and
  more on the production plant and in the warehouse
• For plant/ warehouse managers, sales people
  sales executives
• Call capabilities, presence visualization and
  e-mail, calendar, scanning, etc. in one device
• Suitable and robust hardware for the extreme
  influences/ environments within manufacturing
  plants and warehouses

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Warehousing
An important customer places a larger,
expedited order
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Optimize the last mile in the logistic process
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thank you
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Infrastructure for Production, Warehouse, Sales,
Service Logistic
Exemplary Configuration
Motorola MC9090 with Avaya IP Softphone for
Production / Warehouse
Motorola Wireless LAN Infrastructure 802.11 b/g
Motorola MC75 with Avaya one-X mobile for
service engineers
Avaya 3631 WLAN Phones for the offices
Motorola MC70 with Avaya IP Softphone for
Warehouse Manager(s)
Avaya Communication Manager with Media Gateways/
Servers
Motorola MC55 with Avaya one-X mobile for sales
executives
Mobile Network (GSM)
LAN
Avaya SIP Enablement Server
Motorola MOTO Q 9h with Avaya one-X mobile for
mobile professionals
Avaya IP Phones 96er Series for the offices
Avaya one-X Mobile Server
NOTE the integration via one-X mobile will be
tested and finalized until September 2009