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Practice staff book the appointment with the patient

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Greater convenience and certainty reducing the stress of referral. Choice of a place, date and time that suits them, enabling them to fit their ... – PowerPoint PPT presentation

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Title: Practice staff book the appointment with the patient


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Practice staff book the appointment with the
patient
6 October 2004
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Wendy Gilbert
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Dr Abbott is referring me to a specialist and has
given me this appointment slip. Id like to book
my appointment now if possible.
4
GP System Practice page
Choose and Book icon/button/function key
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The advantages for admin staff
  • Able to give the patient an appointment straight
    away, so more involved in the care process
  • Simplifies administration
  • Fewer patients making repeat appointments to find
    out progress of referral
  • No lost referral letters
  • Immediate information about progress of referral

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The advantages for the patient
  • Greater opportunity to influence the way they are
    treated by the NHS
  • Ability to discuss their treatment options so
    that they experience a more personalised health
    service
  • Greater convenience and certainty reducing the
    stress of referral
  • Choice of a place, date and time that suits them,
    enabling them to fit their treatment in with
    their life, not the other way around
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