IS Strategy - Flexible Infrastructure

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Information Technology Strategy
Randy Nyberg Assistant Vice President -
Information Technology
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Information Technology Strategy

• Who is Randy?
• 25 years in IT at Principal
• IT Infrastructure and Application Development
• Distributed Infrastructure
• Data and Voice Communications
• E-Business and Collaboration
• Developer Support
• IT Help Desk
• Messaging
• Client and Printing

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Information Technology Strategy
IT and IS Strategy Update
Key Principal Businesses

• Retirement and Investments Pension, Annuities
  and Mutual Funds
• Principal International
• Global Asset Management
• Life Insurance
• Health and Wellness Medical, Dental,
  Disability, Vision and Wellness
• Banking and Trust

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Information Technology Strategy
IT and IS Strategy Update
Effective and efficient operations are table
stakes!

• Efficiency operational excellence and
  predictable expenses
• Agile flexible infrastructure, services
  integration, rapid provisioning and scalability
  (up or down)
• Dial tone -- Continuous availability and
  reliability improvement
• Skills -- acquire and maintain necessary
  infrastructure talent to match business needs

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Alice asked, Would you tell me, please, which
way I ought to go from here?That depends a
good deal on where you want to get to, said the
Cat.Alice in Wonderland by Lewis Carroll
Information Technology Strategy
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Information Technology Strategy

• Todays Questions
• Why bother with strategic IT planning?
• How to decide where do we want to get to?
• How do we get there?
• How do we refresh the IT strategy?

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Information Technology Strategy

• Flight Planning
• Destination
• Weather Wind
• Navigation
• Performance Fuel
• Airspace Regulations
• Aircraft
• Pilot
• Fly Route - Make Adjustments

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Information Technology Strategy

• Why? Strategic thinking/planning better enables
  leaders to
• Make tough choices
• Communicate with customers/employees
• Know where to spend time
• Respond quickly to challenges
• Think outside the box

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Information Technology Strategy
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Information Technology Strategy

• Flight Planning Where?
• Destination
• Weather Wind
• Navigation
• Performance Fuel
• Airspace Regulations
• Aircraft
• Pilot
• Fly Route - Make Adjustments

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Our Approach to IT Strategy Development
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Information Technology Strategy

• It all begins with the Enterprise Business
  Strategy
• Right conversations between BUs and SCBUs
• Top-down strategic direction setting
• Formal planning process
• Customer focus
• Dynamic to manage uncertainty
• Innovation
• Opportunities and challenges
• Scenario planning

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Information Technology Strategy

• Annual Enterprise Business Strategy Review
• Operational plans
• Budgeting
• Capital allocation
• Board
• Management
• HR planning
• Performance management
• Enterprise IT Planning
• Shareholder reviews

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Information Technology Strategy

• Flight Planning How?
• Destination
• Weather Wind
• Navigation
• Performance Fuel
• Airspace Regulations
• Aircraft
• Pilot
• Fly Route Make Adjustments

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Information Technology Strategy

• Enterprise IT and IS Strategy Factors
• Enterprise business strategy
• BU and SCBU strategies
• Expense management and economy
• External technology industry trends
• Risk
• Culture talent
• Regulations and security

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Information Technology Strategy

• Enterprise IT and IS Strategy Analysis
• Does IT Matter?
• Business alignment
• Technology implications from key business drivers
• IT Mission, Vision and Core Values
• Critical Success Factors
• SWOT
• Key technology trends/challenges
• Talent, skills and leadership
• Partnerships (vendors)
• Capital

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Information Technology Strategy

• Business Driver
• Increased scrutiny on security and privacy issues
  
• Predictable growth and managing expenses
• Business growth through organic, MA, and joint
  ventures

• Technology Implication
• Continued improvement on protecting digital
  assets
• IT expense management and predictable expense
  levels
• Ability to scale and integrate IT

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Information Technology Strategy

• Flight Planning Flight
• Destination
• Weather Wind
• Navigation
• Performance Fuel
• Airspace Regulations
• Aircraft
• Pilot
• Fly Route - Make Adjustments

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Information Technology Strategy

• Before Departure
• File your flight plan
• Preflight checklist complete
• Review emergencyprocedures
• Set Instruments
• Request/receive clearance
• Fasten your seatbelts!

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Information Technology Strategy

• IT Strategy Process Results
• Where Are We Ahead of Plan?
• Where Are We Behind the Best in Class?
• High Level Initiatives
• Strategy Statements
• IT Roadmaps
• IT Architecture

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The Road Ahead IT Strategy
How Do We Know If Were On Course?

• Metrics
• Operations BU IT Scorecards Surveys
• Projects Project Dashboards
• Controls Quarterly CIO Certification Process
• Costs Quarterly Analysis Reports
• People IT HR Scorecard
• Vendors Vendor Scorecards
• Benchmarks
• Key IT Process Improvement Progress
• Key Business Drivers Success

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The future of productivity, countries and
companies will be driven by innovation,
globalization and collaboration.
Information Technology Strategy

• John Chambers
• Chairman and CEO
• Cisco Systems

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Information Technology Strategy

• Course Adjustments and Refresh!
• Iterative process (monitor progress, check
  assumptions)
• Confirm your progress against plan
• Quarterly HLI updates
• Monthly project updates
• Changes in external and internal factors

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Questions?
Information Technology Strategy
Randy Nyberg nyberg.randy_at_principal.com 515-247-72
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