IntelliPRINT si IBM Lotus/Domino Raportare, Dashboards

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IntelliPRINT si IBM Lotus/Domino Raportare,
Dashboards AnalizaBucuresti,20 noiembrie 2008
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Agenda

• Solu?ii de Colaborare Lotus
• IntelliPrint Reporting Analitics
• IntelliPrint - Dashboard Reporting
• Studii de caz

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Solu?ii de Colaborare Lotus

• Solu?ii de Colaborare Lotus
• Marius Dogaru IBM Romania

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The next evolutionary step in business reporting

• Reporting
• Primary tool used by over 80 of information
  consumers to support decision making
• 1 choice of IT professionals
• Severe limited, though reports are pre-definded
• Significant challenge to IT professionals to
  change reports or create new ones to reflect the
  dynamic business environment
• Solution ? export data to spreadsheets
• BI / Analysis Tools
• Address the limitation of traditional reporting
• Over-engineered and expensive solution
• Will be rejected by users who just need
  operational reporting

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reporting 2.0
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Reporting 2.0 Solution
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Synaptris An Introduction

• Mission - make reports flexible yet easy to use
  for Business Users
• Multiple award-winning products IntelliVIEW
  IntelliPRINT
• Over 75 Partners across North America, Europe,
  MEA and Asia Pacific

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Customers

• 2200 customers across 60 countries
• Over a hundred Fortune 1000 customers

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The worlds leading Reporting Analysis solution
for Notes Domino
The only native reporting analysis solution for
Notes Domino data that delivers advanced
reporting, user-driven dashboards on-demand
analysis INSIDE Lotus Notes
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IntelliPRINT Offerings
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Notes Domino Reporting Common Solutions

• Notes Views
• Simple, user-friendly and no training required
• No visualization capabilities
• No support for dynamic / unique business
  situations
• Resource intensive
• Impacts DB performance
• Not scalable
• Native Notes Reporting using LotusScript
• Highly resource Time Intensive
• Limited visualization capabilities
• Not scalable
• Data Export / External tools (Excel, etc)
• Good as quick fix solution, reasonable
  visualization capabilities, off-line analysis
• Data Security Data Integrity
• Performance
• Inability to use native Notes functionality -
  _at_Formula, Multi-value fields, etc.

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Lotus Notes Reporting Without IntelliPRINT

• Developers
• Growing dependency on IT Department for reporting
• Report management process highly complicated and
  time consuming
• Unable to focus on mission-critical development
  work
• End Users
• Reports are not print-ready
• Reports are not scalable
• Poor quality of reports
• Business Users
• Delayed decisions due to report delays
• Bad decisions due to lack of real-time info

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Lotus Notes/Domino Reporting without IntelliPRINT
Lotus Notes Designer
Applications
Sales Application
CRM Application
Developer
Testing
Finance Application
Preview
User review
Business User
HR Application
Finalize report
Give user access
Lotus Notes/Domino Environment
Create report using Lotus Designer
Report finalized after matching user expectations
User given access to the report
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Lotus Notes/Domino Reporting without IntelliPRINT
Lotus Notes Designer
Applications
Sales Application
CRM Application
Developer
Print
Finance Application
Export
Business User
HR Application
User given access to the report
User prints reports...the layout and formatting
could have been better!
Report is exported to Lotus 1-2-3, CSV or
Tabulated TXT formats
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Lotus Notes/Domino Reporting without IntelliPRINT
Lotus Notes Designer
Applications
Sales Application
CRM Application
Developer
Finance Application
Create Charts Data has to be taken out of Lotus
to create charts.
Business User
HR Application
External application
Creating Charts from Notes data
Data has to leave the Notes environment for
charting. Data security and integrity compromised
Chart doesn't reflect real time data
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Introducing IntelliPRINT Reporting

• IntelliPRINT Reporting is an integrated
  Reporting solution designed specifically for
  Lotus Notes Domino environments. It is a Native
  Reporting component within the collaborative
  Notes Domino framework and enables
  organizations to deliver presentation-ready
  reports to users, within the workflow and
  security framework of Notes applications.
• Benefits
• Native Reporting component for Notes Domino
  applications
• Extensive array of report formats on par with
  leading report writers
• Reduces report creation time by up to 80
• Ability to leverage all native Notes
  capabilities, including ACLs
• Seamless report delivery to users within the
  context of their Notes Domino application
  greatly enhancing usage efficiency and
  productivity
• Unlocks the business value of Notes Domino data!

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IntelliPRINT Reporting Features

• Features
• Drag-and-drop WYSIWYG report creation interface
• Wizard-based report creation
• Visual query building
• Advanced charting
• Additional report export formats
• Charts display Top N values
• Supports Sub reports, Pivot tables Pivot
  charts, Crosstab reports, Columnar Reports,
  Tabular Reports, Custom Reports, Envelopes,
  Labels, Mail Merge
• Connects to multiple databases/ views
• Support for Master detail up to six levels
• Includes Object inspectors
• Supports Formula language expression
• Export to PDF, XLS, RTF, HTML
• Schedule, Fax, Print, Email using Notes agents

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Lotus Notes/Domino Reporting enabled by
IntelliPRINT
Applications
Sales Application
Report Designer
CRM Application
Developer
Finance Application
Print
Report Viewer
Export
Business User
HR Application
Email
Format stored in Notes Database
Lotus Notes/Domino Environment
Developer starts creating a report from the Notes
applications
IntelliPRINT Designer is launched from the
Actions menu
Report is created in the designer
Report saved as an IntelliPRINT format in the
Notes database
User opens the saved IntelliPRINT format in the
Report Viewer
Export reports to Excel or Pdf
Reports can be emailed without going to the mail
client
Print WYSIWYG reports
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Why IntelliPRINT Reporting?

• Key Differentiators
• Easy to use solution
• Native to Notes
• Robust data security offered by Notes, kept
  intact
• Leverages Notes functionalities (like _at_formulae,
  agents, etc.)
• Preserves data integrity
• Low TCO
• Doesnt need any external tool or application to
  work
• Extends lifecycle of applications
• Better utilization of data
• Helps optimize database performance
• Reduces reporting workload for IT

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Proven Benefits for users of Notes Domino
applications

• Rapid informed decisions for business users to
  meet dynamic business needs
• Improves usage and value of Notes Domino
  applications for users
• Significant productivity improvement for both
  business users IT teams
• Significantly increases returns investments in
  Notes Domino infrastructure applications
• Proven to deliver Return on Investments (ROI) in
  less than 12 weeks!

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IntelliPRINT Case Study - 1IntelliPRINT offers
more than 75 savings in report creation time for
one of the world's largest tire manufacturers
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Goodyear - One of the world's largest tire
companies
One of the world's largest tire companies, with
operations in most regions of the world.
Users
Key Information Needs
Applications
Monitoring operations and metrics like Customer
AOP, Customer Pre-orders, Customer Details, Sales
figures, Credit information, Order/Backorder
Report, Credit Note Report, etc. Dependency on
the application for Formula Printing of key
business records like Customer Annual Contract,
Campaign, Sales Offer, Letter of Correspondence,
Customer Visit Report, etc.
CRM
Reporting on SAP/BI Data, imported to Notes
Applications
Availability of real-time, information in a
secure, easy-to-use manner is key to improve
efficiency decision-making ability
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Key Challenges
Key Challenges
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Why IntelliPRINT was chosen
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Key Benefits

• For Business Users
• Business users are thrilled with the
  visualization experience and ease of use
• Users get reports with real time data, on demand
• Significant gains in user productivity and
  business efficiency

Duration (minsec) Previous Solution IntelliPRINT Report Designer
Transfer Data into Tool 0435 0027
Process Data to Report 0026 0029

• For IT
• Notes developers are now able to focus on
  critical application development tasks
• Minimum 75 savings in report creation time
• Very effective and comprehensive reports never
  before possible are being delivered to users
• Rapid ROI within 12 weeks of deployment

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IntelliPRINT Case Study - 2IntelliPRINT
delivers 15 reduction in IT overhead for the
largest mobile communication service provider in
Romania
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Orange - Largest mobile communication services
provider in Romania
Largest mobile communication services provider in
Romania with a customer base of nearly 10 million
users and revenues of EUR 1.2 billion in 2007.
Used by

• Revenue Impacting applications
• Customer Operations applications
• Internal business process applications

Over 2500 users
Availability of real-time information
visualization to enhance decision-making
abilities for business users is critical to
success
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Key Challenges
Key Challenges
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Why IntelliPRINT was chosen
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Key Benefits

• For Business Users
• Rapid delivery - waiting period of 1 to 2 days
  eliminated
• Business users are thrilled the quality of
  reports
• Decision making has improved with timely analysis
  of business processes
• Significant gains in user productivity and
  business efficiency

• For IT
• Minimum 80 savings in report creation time
• 15 reduction in overall IT overhead, enabling
  resources to be deployed for other business
  critical tasks
• Strong impact on lowering costs of report
  implementation
• Rapid ROI - within 12 weeks of deployment!

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In Mihais words!
The business relationship we have developed
beginning with the first day of evaluation of
IntelliPRINT Reporting has been growing since and
we are really satisfied about its choice as our
reporting solution for Lotus Notes applications.
Among all the solutions we evaluated, nothing
came close to IntelliPRINT Reporting in terms of
the quality of the solution or the ease of
deployment while also meeting our needs.
IntelliPRINT Reporting enabled us to standardize
and improve the quality of reports that we
deliver to our workflow application users. It
has helped us in improved decision-making through
timely analysis of business processes.
IntelliPRINT Reporting has also had a strong
impact on lowering our costs of report
implementation and has significantly increased
the speed of report delivery by providing a
standard framework for reporting. We were amazed
at the 80 savings in IT time spent earlier on
creating or modifying reports and the rapid
Return on Investment achieved within 12 weeks of
deployment!
Mihai Cristescu Orange Romania SA
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• An Introduction

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IntelliPRINT Dashboard Reporting - Overview

• Dashboard-style Reporting On-demand Analysis
  for end users of Lotus Notes Domino
  applications
• Deployed within the collaborative Notes framework
• Delivers real-time visualization analysis of
  Notes Domino data
• Enables end-users to users to create, modify,
  extend and analyze dashboard-style reports and
  data INSIDE Lotus Notes, without adding to IT
  overhead
• Provides extensive support for Charts, Tables and
  Pivots
• Intuitive and easy to use End users achieve a
  high level of proficiency with little or no
  training and can create their first set of
  dashboard reports in minutes

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How IntelliPRINT Dashboard Reporting works
Applications
Sales
Dashboard Reporting
Business User
CRM Application
Finance Application
HR Application
The business user launches IntelliPRINT Dashboard
Reporting from Lotus Notes Action menu
Creates widgets (charts, tables or pivots) by
dragging dropping fields
And drags drops the pre-defined widgets onto
the report layout
Creating a dashboard-style report is that simple!
Sales Dashboard
Finance Dashboard
Human Resources Dashboard
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How IntelliPRINT Dashboard Reporting works
Applications
Sales
Dashboard Reporting
Business User
CRM Application
Finance Application
HR Application
Users can print, export or email their reports in
a single click!
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IntelliPRINT Dashboard Reporting Key Benefits

• Enables Rapid Informed business decisions
• User-defined, interactive reports with embedded
  analysis capability
• Instant snapshots of business parameters with
  dashboard-style presentation
• Real-time analysis and drill-down of report data
  to suit dynamic business situations
• Unlocks the business value of Notes Domino data
  
• Significantly enhances Business User IT
  productivity
• Real-time, visual information inside Notes, while
  automatically preserving Notes ACLs
• Self-service report creation analysis for users
  without adding IT overhead
• Intuitive wizard with a 'drag drop' interface
  to create or customize reports
• Empowers end-users to instantly meet their
  dynamic information needs by rapidly creating
  viewing multiple representations of the same data
  using widget / dashboard layouts
• Saves 80 of report creation time
• Virtually no IT overhead
• Saves 100 of ongoing report maintenance time
  effort
• Low TCO with minimum IT intervention and little
  or no training
• Rapid ROI

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IntelliPRINT Dashboard Reporting - Customers
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Customer Talk
Erick Kapamas, Vanderbilt University Medical
Center We needed a tool that was very simple
where non-technical users could build their
dashboards themselves. We were impressed with
Synaptris Dashboard Reporting tool. IntelliPRINT
Dashboard Reporting gives our non-technical users
and business owners an easy drag and drop
approach for creating their dashboards as needed.
Michal Prochownik, Powen SA With IntelliPRINT
Dashboard Reporting we have achieved a way to
centralize, control and manage data visualization
across all our applications. We have been able to
define key business performance indicators that
needed to be tracked from different databases,
and are now able to visualize them all within our
Lotus Domino interface!
George Magoulas, Coca-Cola HBC With
IntelliPRINT Dashboard Reporting, we have
achieved increased flexibility to manage Lotus
Notes data. It has helped us extend the number of
reports available. There are no limits to the
possibilities within the boundaries of
applications and data available in Lotus Notes.
Mike Hodge, Wavefield Inseis IntelliPRINT
Dashboard Reporting is a cost effective,
off-the-shelf simple solution. It is relatively
straightforward to implement and is a good system
that gives managers the ability to look at
meaningful business information at one glance.
Most importantly it is very intuitive and
user-friendly.
Mark Inman, Consort Homes Ltd Synaptris has
provided an amazing unique solution to an old
problem - how to quickly "see" live domino data
without spending many developer days or engaging
outside expertise. With IntelliPRINT Dashboard
Reporting, users now spend more time acting upon
information, rather than trying to retrieve it.
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Thank You cosmin.ficleanu_at_bestware.ro