Mobile Government and mPowering Nations

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Mobile Governmentand mPowering Nations
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Mobile Government Consortium International

• A pioneering, non-profit organization, aiming to
  promote and monitor Mobile Government
• A hub connecting people, resources, expertise and
  organisations
• Advisory services to private and public sector
  organisations
• Project initiation, facilitation and evaluation
  services
• Training, Consultancy and Research
• mLife Conferences and exhibitions
• The EURO mGOV,
• mSociety and ,
• mDevelopment conferences
• Working with NGOs, public and private sector
  (DoCoMo, NOKIA, CISCO etc) and research
  organisations

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Mobile Government

• mGovernment is a strategic approach to the
  utilization of all kinds of wireless and mobile
  technologies, services, applications and devices
  for improving benefits to eGovernment
  stakeholders including citizens, businesses and
  all government organisations (Kushchu, 2003).
• Two major distinctive benefits
• In offering better services, reaching out more
  citizens, and
• Modernizing public sector organizations

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mGovernment Services to Citizens
mHEALTH
mEDUCATION
mSafety
mBUSINESS
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mGovernment Services to Citizens

• Local mGov
• mTurism
• mWorking
• mPayment
• mParking

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mGovernment improves public sector organisations
Modernization of the Public Sector (mobility-respo
nse model)
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mGovernment enhancing eGovernment
Transaction Bill/loan payments Fine payments
Charges payments
Context-aware Location-based Services
Enforcement Law enforcement Safety/ Health
Inspections Permissions

• Integration
• Inter/intra gov
• data exchange
• Field surveys
• Fire fighting
• Meter readings

eMail/SMS/ 3G /Data
Information/communication Gov news updates
Traffic/weather info Maps/Town Info Gov
services Participation/voting
Web-based Public Data Integration
Enhanced e-Gov
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mGovernment Implementations
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mGovernment Implementations
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mGovernment Implementations
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mGovernment Implementations
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Observed mGovernment Benefits

• For Government Organizations
• Transform and modernize business processes
• Serve citizens better
• Cost Reductions
• Efficiencies
• Direct Contact with Citizens
• Wider Reach to Citizens
• Inclusive Policies
• Social / Individual Benefits
• Economic and social welfare
• Information access equality
• Participation in Local Policies
• Democratic Governance
• Transparent Governance
• Convenience - Less Bureaucracy
• Ageing Well
• Senses of belonging to a city

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Recovering from eGovernment Failures

• 1/3 of eGoverment projects in the developing
  world is failing due to
• Lack of leadership, finances, political support
  expertise, etc..
• But also due to
• lack of user take up and IT literacy and
  capacity
• mGov to help recovering from eGovernment
  failures
• Mobility brings-in efficiency and cost savings
• Mobility leads to greater inclusion owing to
• simple devices and
• high rate of penetration globally

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Mobile Phone Penetration a strong foundation for
mGov

• World Population is around 6.7 Billion
• There are over 4 Billion Mobile Users
• In the Next Two Years This will Reach close to 6
  Billion

Map Source ww.wikimedia.org
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mGovernment for mDevelopment
mPowering individuals, societies, businesses and
economies
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Village Phone mPowering Individuals
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mPowering the Society mLearning, mHealth
Participating to HIV Education
Liking the school more
Pict. Source The Economist
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mPowering Businesses
mPesa, gCash mBanking, mPayment
CellBazaar globalizing local crafts
Mobile market research
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mPowering Economies

• mGCI examined Korea, Brazil, Turkey, and Malaysia
• At least four major areas with direct influences
  are identified
• infrastructure development,
• better or new business practices,
• improvements in the public sector
• contributions to collective welfare of the
  individuals

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mPowering via Netorks

• Development by the People and for the People
• Public Sector should support this trend!

Pict. Source The Economist
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Challenges / Things to do

• Increase Mobile Government initiatives in the
  developing world
• Improve Accessibility by dealing with
• Content applications and services
• Device Limitations
• Approach to issues relevant to Illiteracy
• via intermediaries, voice or icons
• Localization and language
• ICT literacy capacity building
• Usage and development costs and Infrastructure
  building

Source Improved from work by MW4D
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Challenges / Things to do

• Create more awareness
• Provide expertise
• Provide IT resources
• Create Sound Business Models and Partnerships
• Better Project Management
• from initiation to implementation and
• evaluating, scaling, and migrating

Source Improved from work by MW4D
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Possibilities?
http//www.youtube.com/watch?vZfV4R4x2SK0