Support 2.4

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Support 2.4

• Ian Fisk
• U.C. San Diego

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Support 2.4

• One of the primary goals of hiring dedicated
  software professionals to work within the CMS
  Software and Computing project was to offer
  support to US users and developers so that they
  would be able to participate fully in CMS
  physics. The Support Software Project is broken
  into three areas.
• 2.4.1 Developer Support
• 2.4.2 User Support
• 2.4.3 Software Support Tools
• 25 of each CAS engineers time is assigned to
  support duties.

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Developer Support

• Developer Support Seeks to provide off-project
  developers with help from professional software
  engineers designing, integrating, optimizing,
  and porting their code. The CMS development
  environment is new to many developers (tools,
  languages, techniques,) and can difficult at the
  beginning.

4
User Support

• User Support ensures that documentation is
  available for publicly released CMS software
  packages, that current and useful examples exist
  for CMS software packages, and user have been
  trained on the CMS software necessary for physics
  success.

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User Support

• All the CAS engineers participated in the ORCA
  tutorial at Fermilab in October. Over 60 people
  attended from all levels of expertise.

• Talks on ORCA and IGUANA
• use including examples and
• tutorial.
• Talks about database
• replication and database
• use.
• Engineering discussion for
• CAS Engineers and
• developers

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Software Support Tools

• Software Configuration Support ensures that
  publicly released CMS software is properly
  versioned, is distributable using the agreed upon
  tools (cvs), and can be configured and built
  (SCRAM).
• A few examples Properly documented and versioned
  IGUANA release.

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Outlook

• As a base of CMS developers and users develops,
  the expert support of CAS engineers will become
  increasingly important.
• User support for examples, documentation and
  training should give US-CMS physicists a head
  start working in the new CMS computing and
  analysis environment.
• Software support tools should guarantee that CMS
  released software can be configured and built at
  remote sites.