Outline

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(No Transcript)
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Outline

• Introduction

• The Framework

• Discussion

• Conclusion

• Comments and Questions

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Introduction
"A well-trained and flexible workforce could
acclimatize quickly and easily to new
opportunities and threats, and companies can
generate greater revenues minimize operational
costs and differentiate themselves in
marketplace. -- Convergys Corporation
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Introduction (Cont.)

• Mission of Organizational Training

• Enhance employees productivity and efficiency
  for production and customer satisfaction.

• Improve organizational business processes and
  operations.

• Enhance organizational performance and
  competitiveness

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Introduction (Cont.)

• Training Management

• Training Planning

• Training Implementing

• Training Monitoring/Evaluation

• Mission achievement.

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Introduction (Cont.)

• Organizational Business Process

A collection of related, structured
activities--a chain of events--that produce a
specific service or product for a particular
customer or customers. - U.S. Government
Accountability Office

• Organizational Operation

• A business, unit or function within an
  organization.

• Organizational Competitiveness

• The extent to which the organization is able to
  stay competitive and profitable in the
  industries despite fierce competition and
  environment change.

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The Framework
Training Planning and Development
Training Implementation
Training Monitoring/Evaluation
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Training Planning and Development

• Organizational Needs Assessment

• Training Needs Assessment

• Financing Training Costs

• Training Program Construction and Development

• Developing Training Program Objectives

• Content Development

• Whole-brain Lesson Development

• Instructional Plan Development

• Instructional Technologies Selection

• Instructional Materials Selection

• Trainer/Instructor Selection

• Developing Evaluation Tools

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Training Implementation

• Training Coordination

• Coordination activities include Meeting rooms,
  meals, refreshment breaks, social
  functions, accommodation, ADA requirements,
  equipment, materials, transportation,
  program schedule, on- site registration, and
  message and information center etc.

• Training Program Delivery

• Teaching and Learning Environment

• Instructor and Participants Interaction

• Participants Commitment and Motivation

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Training Monitoring and Evaluation

• Training Session (s) Assessment.

• Participants Skills, Knowledge and Attitude
  Assessment.

• Participants Task Performance Assessment.

• Assessing Training Impact on Organizational
  Performance

• Assessing Training Impact on Business
  Processes.

• Organizational Operations Assessment.

• Assessing Training Return on Investment (ROI).

• Assessing Training Impact on Organizational
  Competitiveness

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Conclusion
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Comments and Questions
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Thank You!