Customizing MSS Workflows

1
Customizing MSS Workflows

9/24/2008 Sherie J. Munday
2
Overview

• Manager Self Service provides several standard
  workflows to aid in the changes to employee
  records (PCR). 
• Air Products customized those forms and workflows
  to put management of employees back in the hands
  of management
• Peek under the covers what makes a PCR work
• Notifications - how to trace and parse the
  information brought in from the management
  forms. 
• Workflow to save time, conform processes, adhere
  to legal regulations

3
Overview of PCR

• Standard Personnel Change Requests
• Managers initiate changes to employee records
• Separate PCR for each changes
• Portal access
• Linked to simple workflow to process changes
• Air Products Personnel Change Request
• Everything but the kitchen sink on one form
• Five Employee Changes
• Change Employee, Move Employee, Transfer
  Employee, Change Working Time, Separate Employee
• Three Position Changes
• Create Position, Modify Vacant Position, Delimit
  Position
• Much more robust workflow

4
Everything but the kitchen sink
5
Peek Under the Covers of a PCR

• JSP form on the Portal
• Form logic is from BADIs
• Communication between the two is maintained by
  the ISR framework
• (portal component com.sap.pct.fin.isrprocessev
  ent)
• Business workflow is linked to each PCR via event

6
Workflow linked to event SWETYPV
7
Start Condition SWB_COND
8
Notifications

• Data comes into SAP as a notification
• Extend BUS7051
• Add attribute ISR Special Data
• Use function module 'ISR_SPECIAL_DATA_GET
• Add method to parse data into individual pieces
• Event Created

9
Bus7051 - extended
10
Attribute ISR_Special_Data_Get
11
Method Read at Index
12
Custom Workflow

• Parse the Notification data
• Create back end form to route the data to various
  departments
• Document from template
• HR Data Provider
• Org Management Center
• Employee Service Center
• Allows additional input and comments
• Create employee letters ( legal requirement in
  certain countries)
• Create email notifications for interested parties

13
High level overview
14
Parse the data - Custom Task

• Object - zBUS7051
• Method Read at Index

15
Create the back end form
16
Quick Demo
17
For More Details

• ISR Cookbook
• https//websmp110.sapag.de/form/sapnet?_FRAMECON
  TAINER_OBJECT011000358700003984052006E
• Developing Your Own Personnel Change Requests
• https//websmp110.sap-ag.de/notes
• Workflow Bible
• Practical Workflow for SAP - by Alan Rickayzen,
  Jocelyn Dart, Carsten Brennecke, and Markus
  Schneider

18

• Thank you.