Ericsson Australia Pty Ltd

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• Ericsson Australia Pty Ltd
• Attracting Retaining Youth in the ITT industry
• VETNETwork 2000 Biennial Conference

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I.T. touches all of us whether at work or play
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IT touches all industries

• Medical E-Health, New Drugs
• Banking ATMs, Phone banking, E-trading
• Transport E-ticketing, E-Booking
• Media Web press, Cable TV
• Film Special effects, distribution
• Sport E-tickets, Promotions
• Automotive Design, Distribution
• Police DNA testing
• Legal Access to information
• Accounting Systems and applications
• Photography Digital cameras, PC printer
• Rental cars Automatic receipt and payment

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Ericsson Global

• Lars Magnus Ericsson 1876
• World leader in telecommunications and leading
  the way in data communications
• 140 countries gt100,000 employees
• 4 regions (Europe (incl Africa Middle East),
  North America, Latin America Asia
• 3 customer segments - Network Operators Service
  Providers, Enterprises Consumers
• 22,000 RD Engineers in 25 countries

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Ericsson Australia

• Ericsson Australia gt2,000 employees
• Head office - Melbourne
• Revenue of gtAUD1 billion p.a.
• 500 RD engineers in Australia
• Invest more in RD (in the ITT industry) than
  any other private company in Australia
• www.ericsson.com.au

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Market forecasts

• Number of mobile subscribers will almost double
  over the next 2 years. From approx 600 million
  today to 1 billion in 2002
• In 2002 it will be more common to use a mobile
  phone than a fixed-line phone
• In 2003 the mobile internet will overtake the
  fixed internet
• Interesting fact - 600 million mobile users since
  the 1980s. By comparison, in roughly the same
  length of time, public TV grew to only 50 million
  viewers.

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Some facts about our workplace

• Average age 35
• 3,500 on international assignments
• 43 have a university degree/s
• 1 out of 7 managers are female - global programs
  in place to stimulate recruitment to top positions

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ITT Skills Shortages

• ITT Skills Task Force established May 1999
• 70 member companies
• Ericsson Director is a Member of the Board
• Ericsson is a very active member of the task force

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ITT Skills Survey

• Conducted May 1999
• 360,000 people primarily engaged in ITT activity
  in Australia
• 30,000 vacancies
• 89,000 by 2002
• 180,000 by 2004
• USA - 350,000 - est 1.3 million by 2006 (US unis
  are only churning out around 40,000 graduates
  annually)

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Recruiting offshore

• 44 of the Australian employer are being forced
  to hire I.T. resources from overseas
• Anderson Consulting reports that almost a fifth
  of its 1600 staff - 70 of whom work in I.T. -
  from overseas
• Business leaders have called on the federal
  Government to relax immigration laws

Source The Australian 01.11.00
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Companies that have recruited I.T. staff from
overseas
56.2
45.7
35.5
31.7
32.1
22.4
Source The Australian 01.11.00
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Skills in Greatest Demand

• Client/server applications
• Internet and Multimedia
• Database management services
• System software and support
• Process/systems management/consulting
• Office/E-mail/Groupware
• Networking
• LAN administration

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Three Fastest Growing Areas of ITT Activity

• Internet services and support - 178 growth
• Multimedia content development - 171 growth
• Services consulting - 131 growth

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Three-pronged approach

• Improved industry skills forecasting
• Better matching of industry needs with education
  suppliers
• Improved careers awareness campaigns
• ITT Skills Task Force will launch an 8M program
  shortly - fast flexible training schemes and
  promote the profession to shed its geek image

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Global Skills Shortages

• European Union - 500,000 (estimate to escalate to
  1.6 million by 2002
• Germany - gt50,000
• U.K. requires 30,000, but only 10,000 graduates
  leave U.K. universities annually
• Canada - 20,000 software engineering
• Singapore - 35,000
• India - losing resources overseas
• earn US6K in India US50K in U.S.

Source tele.com Oct 2000
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Ericssons biggest global challenges

• Strategies in place to attract retain best
  talent
• We need the right level of technical competence
  across 140 countries
• 7 Regional Education Centres around the world

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Our Learning Culture

• People responsible for their own employability
• Access to information/knowledge anywhere,anytime
• Intranet
• Computer Based Learning

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The changing work environment

• 9-5 in the office is a thing of the past
• mobile office/telecommuting/virtual teams
• rotating through companies will be the norm
• contracting is more common and attractive
  particularly to I.T. resources

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Traditional Workforce

• Core workforce of permanent employees
• External workforce of temporary staff and
  consultants

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Our flexible workforce

• Core workforce of permanent employees
• Inside Partners
• External workforce of temporary staff and
  consultants

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ITT ALTERNATIVE RECRUITMENT STRATEGIES
Co-op Placements Vacation Work
Vacation Work
Year 7-10
UNIVERSITY Curriculum Boards Scholarships Career
Advisors
Yr 11
Yr 12
Industry Awareness Program (IAP) Create awareness
/ interest in ITT (Ericsson HP)
Diverse range of schools. Pilot 6 Incl.students
parents, I.T. teachers Career
Advisors Encourage females to study IT Eng.
CERT III IN I.T. 18 students - 2000 50 students -
3 states - 2001
ITT INDUSTRY
TAFE Scholarships Course Content Careers Advisors

• Year 10 Work Experience
• Structured Workplace Learning through our
  partnership with the
• Australian Student Traineeship Foundation (ASTF)
• Science in Schools Mentoring Program
• Young Achievement Australia - major Victorian
  sponsor
• Becoming a major sponsor within the university
  TAFE sectors

New Apprenticeships
99343
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What does our program look like?

• Recruiting graduates for more than 25 years
• Structured program in place since 1990
• Recruit between 70-100 graduates p.a.
• Technical Stream
• Corporate Stream
• Transition Program
• Mentoring Program
• Buddy System
• Regular forums and group meetings

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What does our program look like?

• Extensive training development
• Working with our customers
• Global career opportunities
• Travel opportunities
• Performance Management System
• Nice to do
• Christmas birthday cards prior to commencement
• Birthday cakes at meetings

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Example of a Corporate Graduate Rotation
(Business degree)

• Assist. Business Development Manager
• Market Analysis for mobile multimedia
  opportunities
• Preparation of presentations to internal
  external parties
• Contribute to business cases, pricing models
  commercial proposals
• Sales support

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Example of a Technical Graduate
Placement(software engineer)

• Works in Research Development
• 3G technology - third generation mobile
  technology - linking your mobile phone to the
  internet
• Promotional Engineering Competence System (PECS)
• Recruited as a Trainee Graduate Engineer and can
  be promoted through the 5 levels - up to
  Principal Engineer

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We dont lose graduates

• We choose our graduates very carefully and invest
  in them heavily
• Approx 90 Corporate Stream
• Approx 85 Technical Stream

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Why are we considered Worlds Best Practice?

• Because our programe is well structured
• High retention rates
• We listen to our graduates
• Seek graduate feedback at least twice a year
• Implement suggested changes made by our graduates
• Involve them in marketing our organisation
• Involve them in the recruitment process

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In conclusion

• Vital for education and industry to form a
  partnership to address the future
• Companies need to look at alternative recruitment
  strategies
• Thank you for your time and interest