Kathy Morgan, CTIE Director of Customer Advocacy

1
(No Transcript)
2
Kathy Morgan, CTIEDirector of Customer Advocacy
EducationSabre Travel Network
Building for the Future
3
Our Businesses

SabreSonic Customer Sales and Service eMergo Sab
re AirCentre Sabre AirFliteTM Sabre
AirMax Sabre AirPriceTM Sabre CargoMaxTM Sabre
InformSM Sabre Qik Sabre SmartFlowTM Sabre
Virtually There
4
PASSIONCustomer Advocacy
Sabre is an advocatefor the travel industry.
Were there to stand up for our customers best
interests. Sabre has a long, unmatched track
record of standing up for the needs of agencies
and corporationstaking a tough stand in the
marketplace when needed to ensure balance.
Sabre is involved in government advocacy
advocating for improvedair traffic control and
other regulations, when needed.
EXAMPLES OF ADVOCATE PARTNERS
Over the years, others have supported airlines'
desire to flip the model Not Sabre. Suppliers are
signaling interest in an Agent-pay modela
business model that serves their immediate
interests. We believe this approach is badfor
our customers and the marketplace.
5
Travel Consultant Landscape

• Over 60 of survey respondents 55 or older
• Less than 4 under 34
• Baby-boomers retiring at the rate of 1 every 10
  minutes

6
Challenge on the Horizon
Who are the travel consultants of tomorrow?

• Gen Y 76 million strong
• To Friend or Unfriend?
• Status quo No!
• Perpetually plugged in

7
Bring Them To Travel
They want We have Ongoing Learning The
worldlearning is endless! Flexibility Surge in
home-based agents Work/Life Balance Ability to
set hours as independent agent
8
Partnering with Travel Schools

• Sabre Travel School Strategy
• Commercial terms aligned with travel school needs
• Access to training environment with latest
  products
• Access to online training resources
• Social community for networking and recruiting

9

• Kathy Morgan
• Sabre Travel Network
• kathy.morgan_at_sabre.com

10
(No Transcript)