Health Care Quality and Cost Council Communications and Transparency

1
Health Care Quality and Cost CouncilCommunication
s and Transparency

• My Health Care Options Update
• January 15, 2009

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Presentation Overview

• My Health Care Options Usage Update
•  
• What We Have Achieved Since Launch
• Schedule for Data Updates
• Medullan Budget and Options Going Forward

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Unique IP Address Visitors by Day (12/10/08 -
1/6/2009)
4,949 High
53 Low
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Feedback

• Calls or emails to date 33
• Compliments 2
• Data errors 9
• Confusion 6
• Design problem 4
• Other 12
• Examples
• Confusion regarding discrepancy between ratings
  and statistical significance
• Unable to find time periods for quality and cost
  data
• Leapfrog data is not most recent available
• Incorrect FTE information

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What We Have Achieved Since Launch

• Established website management team
• Refined tracking of issues and user requests
• Established working relationships with vendor
• Developing product management plan and technical
  support process
• Identified and coded corrections including
  minimal data errors and user session time out
  error
• to be implemented as Version 1.1

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Planned Data Updates

• Update all Quality Measures late Spring 2009
• Leapfrog, Hospital Compare, MassDAC, AHRQ
• Future Quality Measure Update Schedule
• Starting Fall 2009
• Leapfrog and Hospital Compare - twice a year
• MassDAC and AHRQ - annually
• Updating Cost Information
• Need to create new analytic file, group data,
  conduct analysis, verify with hospitals, etc.
• Recommendation Wait to review analytic vendor
  recommendations before finalizing measures,
  production process and schedule

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Medullan FY09 Budget

• Remaining Budget 33,000
• Medullan Anticipated Costs 16,400
• Project/ Account Management 8,000
• Costs to implement two sets of updates
• (Version 1.1 and Quality update)
• Code testing 4,000
• Deployment 400
• Reserve for fixing defects 4,000
• Est. Available for Enhancements 16,600

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Recommendations
9
Additional Options Going Forward (1 of 3)
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Additional Options Going Forward (2 of 3)
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Additional Options Going Forward (3 of 3)
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Direction Needed from Committee

• What are the priority additions and changes to My
  Health Care Options?
• Desired date to make changes?
• Given
• Medullan budget only allows for two sets of
  changes
• Urgently need to implement changes that are
  already coded and in staging i.e., Version
  1.1
• Late Spring Quality data updates
• Medullan has requested that the Council make
  decisions before the end of January so
  programming can begin in February