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Digital Business Options, LLC Growing your Business with Technology

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Title: Digital Business Options, LLC Growing your Business with Technology

1
Digital Business Options, LLCGrowing your
Business with Technology

Digital Business Options, LLC Proprietary
Information
2
Our Customers Requirements

Increase Network Availability
Decrease Staffing Training Requirements
Optimize your Networks Bandwidth Utilization and
Performance
Improve Productivity while Decreasing
Operational Costs

Knowledge
Experience
Quality Service
Customer Satisfaction
Digital Business Options, LLC Proprietary
Information
3
Digital Business Options Solution

Our Network Operation Center Provides
24x7x365 Monitoring
Problem Detection, Resolution and Notification
Performance Management
Network Optimization
Software Maintenance Upgrades
Configuration Backups
Trouble Tickets, Status, Performance
Utilization Reports are all available via the
Internet

Digital Business Options, LLC Proprietary
Information
4
Network Monitoring Models
Network Monitor Advanced Network Monitor Basic Server Monitor Advanced Server Monitor Basic Performance Scan WWW/FTP
Network Operations up to 7x24x365 X X X X X
Problem Diagnosis X X
Contact 3rd Party Telco/Vendor X X
Network Analysis X
Performance Management X X
Trouble Ticket Status via Web X X
Monthly Reporting X X X X
Real-time Web Status Reports X X X X X
Notification to Designated Contact(s) X X X X X

Digital Business Options, LLC Proprietary
Information
5
Network Monitoring AdvancedPerformance
Management

Tier 3
Network Map
Real Time Fault Detection
Problem Diagnosis and Resolution
Escalation to Telcos, Hardware Service Providers
or Dispatchers
Network Performance Reports via the Internet
Network Engineer Analyzes and Reports on the
State of your Network
Complete Network Management

Digital Business Options, LLC Proprietary
Information
6
Network Monitoring Basic

Tier 2
Device Identification
24x7x365 Network Monitoring
Problem Detection
Notification to your Contact
Web Based Reports

Digital Business Options, LLC Proprietary
Information
7
Performance Scan

Tier 1
Monitors Mission Critical Internet
Servers and Services
Email Notification
Web Based Reports

Digital Business Options, LLC Proprietary
Information
8
Additional Services

Information Technology Infrastructure
Network Design and Implementation
Server Configuration
Internet Access
Firewalls
Virtual Private Networks
Wireless Access
Web Hosting Page Design
SOHO Cable/DSL and Network Installations

Digital Business Options, LLC Proprietary
Information
9
Key Manufacturers Supported

ADC
Adtran
Ahead
Altigen
Cisco
D-Link
Extreme
GDC
HP
Kentrox
Larscom

Linksys
MCK
Miranda
Mitel
Netgear
Nortel Networks
Paradyne
Symantec
Tellabs
Xyplex

Digital Business Options, LLC Proprietary
Information
10
Return on Investment

Consider the costs of employing Network Analysts,
and keeping them trained in the latest
technologies.
Your current network staff is available 40 hours
per week. We will provide 24 hour coverage, 7
days a week, 365 days a year.
We prevent network problems by implementing
changes based on analyzing performance and trend
analysis reports.
Your networking staff is now available to respond
to your businesses priority requirements.
A properly configured and tuned network permits
you to effectively run your business.

Digital Business Options, LLC Proprietary
Information
11
Why Partner with Digital Business Options?

Quality is Key
Our goal is to Do it right the first time.
Commitment
Our business is based on the philosophy that we
will do
Whatever it takes to get the job done!
Experience and Knowledge
Our core team has over 150 years of experience
in the service, Network Operations Center and IT
arenas. We implement and support a broad range
of software and hardware solutions.
Infrastructure and Staff
We compliment your organization by providing the
infrastructure and staffing required to support
your network.
Unique Network Operation Center
Our NOC is supported by our integrated database
business system that encompasses our customers
site, contract, equipment, trouble ticket,
network/device status, notification, escalation
and financial data. The web-enabled system
permits our customers to access their company's
data from anywhere in the world.

Digital Business Options, LLC Proprietary
Information
12
Service Summary

We are committed to building long term
relationships by consistently achieving industry
excellence.
Proactive and Reactive Monitoring Services
Network Performance - Analysis and
Recommendations
Web-Based, Real-Time Ticket Tracking
LAN Services, WAN Services
Voice, Data, Video, IP, Wireless
Multi-vendor Support, Multi-technology Competent
Engineer, Furnish, Stage and Install (Assemble,
Wire and Test)
National Coverage Via Our DBO-Alliance Network of
Certified Technicians.
Comprehensive Logistics System Parts Sparing
Flexible Pricing Models
Extensive Maintenance Offerings - Labor Only and
Full Onsite
Guaranteed On-Site Response Times