PERFORMANCE DIALOGUE

1
PERFORMANCE DIALOGUE

• Training Module 1
• The Process

2
Performance Dialogue
A lever for Organizational Effectiveness
3
The Performance Dialogue Cycle a shared
responsibility
May
August
Appraise performance
Plan for performance
Manage coach for performance
September
April
4
Performance Dialogue Plan Form
The Performance Dialogue Plan Form can be found
on the website at http//www.mcgill.ca/files/hr/p
erformance_dialogue_plan_V2.pdf
5
I. Planning for Performance
6
SMART Objectives
7
SMART Work Objectives
8
SMART WORK OBJECTIVES

• Formulation Tips
• Refer to one of your key roles and
  responsibilities
• Ask yourself the following questions
• How can I best contribute to the Universitys
  success?
• What critical result am I expected to produce
  this year in this area of responsibility?
• Does this result represent a challenge for me?
• Avoid verbs such as ensure, follow, support and
  collaborate

9
SMART WORK OBJECTIVES

• Formulation Tips (Contd)
• Formulate your objective by
• an action verb in the infinitive what you must
  do to obtain result (ex. to produce, to
  develop)
• that the result / deliverable to be reached
  (ex. that all analyses be completed)
• a verb in the perfect infinitive as if it had
  already been done (ex. to have sold by x, to
  have reduced errors)
• Use only one verb
• Specify a deadline or a time-frame (ex. over
  the next 12 months)

10
SMART TD Action Plan
S
M
A
R
T
11
II. Monitoring Performance
12
How to Monitor Performance

• Review the individual objectives and performance
  indicators
• Collect specific data to illustrate the progress
  towards the objectives
• Solicit feedback on the performance and
  competencies from employee / team
• Assess if performance is on track or off track
• Identify specific events which impacted the
  performance
• Determine the strengths and areas for
  improvement
• Decide on how you can improve on results, or
  develop the competencies
• Schedule a Performance Dialogue discussion /
  follow up with your staff member

13
Performance Dialogue Appraisal Form
The Performance Dialogue Appraisal Form can be
found on the website at http//www.mcgill.ca/file
s/hr/performance_dialogue_Appraisal_V2.pdf
14
III. Appraise Performance
15
III. Appraise Performance
16
Resources