Housing and Food Services Safety and Violence Prevention Training

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Housing and Food ServicesSafety and Violence
Prevention Training
WORKPLACE CONDUCT
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Why are we here?

• The University and Housing and Food Services
  believe it is important that you are safe and
  work in a welcoming environment.
• Some of the information in this training may seem
  like common sense, but it is important that all
  staff are using the same terminology and
  responding in the same way.

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Learning Outcomes

• After taking this training, you should be able to
  know what to do, what not to do and what the
  policies are regarding the following issues
• Inappropriate Conduct
• Workplace Safety
• Workplace Security

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Inappropriate Conduct

• What is it?
• Workplace Violence
• Discrimination
• Sexual Harassment
• Relationship (Domestic) Violence

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UW Workplace Violence Policy

• The University does not tolerate
• behavior that
• Is violent.
• Threatens violence.
• Harasses or intimidates others.
• Interfering with an individuals legal rights of
  movement or expression meaning cornering or
  preventing someone from leaving a room.
• Disrupts the workplace, the academic environment
  or the University's ability to provide service to
  the public.

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Workplace Violence

• Remember to dial 911 if workplace violence has
  occurred or there is a threat of violence or
  harm.
• The University has its own police department and
  responds to calls within minutes. The University
  of Washington is within the city of Seattle
  however, the UW Police Department (UWPD)
  exercises primary responsibility over the grounds
  and buildings of the University.
• If you dial from your cell phone, you will reach
  the Seattle police rather than University police,
  and response time may be longer.

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Discrimination

• The University of Washington is an Equal
  Employment Opportunity Employer.
• Please respect the rights, privileges and
  property of other members of the academic
  community and visitors to the campus.

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Sexual Harassment

• No employee shall be subjected to discrimination
  in the form of sexual harassment.
• Sexual harassment can be unwelcome sexual
  advances or requests by a person who has
  authority over the recipient OR
• Unwelcome conduct that is based on the
  recipients sex, offensive, or creates an
  intimidating or hostile University environment.
• Harassment victims and perpetrators can be male
  or female.

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Sexual Harassment (continued)

• Harassment lies in the eyes of the beholder.
• Perception is (the beholders) reality!
• Everyone has the right to feel comfortable at
  work.

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Sexual Harassment (continued)

• If you perceive that you are being harassed or
  discriminated against, do not be afraid that
• youve misread the initiators actions.
• your own behavior motivated the harassers
  behavior.
• people will think you asked for it.
• you will be demoted, discharged, or treated as a
  trouble maker if you complain.

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Sexual Harassment (continued)

• If you are accused of harassing behaviors
• Notify your direct supervisor.
• Seek advice from HFS Human Resources.
• Work cooperatively with those involved with the
  investigation process.

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Sexual Harassment (Cont.)

• When someone shares with you their perception of
  your behavior
• Dont get defensive
• Listen, inquire, and clarify what they perceive
  and how it has impacted them
• Ask them what they would like to see happen as
  an outcome of your conversation
• Be willing to share your perception and your
  intentions, but do not force it.

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Sexual Harassment (Cont.)

• Resolution resources
• Meet with the person
• Meet with your Supervisor/Manager/Administrator
• Meet with HFS Human Resources

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Sexual Harassment (Cont.)

• University resolution resources (if you are
  uncomfortable with making a complaint at the
  department level)
• UCIRO
• Ombudsman
• UW HR

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RELATIONSHIP VIOLENCE

• Physically, sexually, and/or psychologically
  abusive behavior that a household member or
  dating partner uses to establish and maintain
  control over another person.
• The University does not penalize or discipline
  employees because they are, or have been victims
  of relationship violence.

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COMMON BEHAVIORS in Violent Relationships

• Isolating and dividing someone from their
  friends, family and co-workers
• Belittling comments
• Threatening behavior
• Explosive outbursts
• Stalking
• Taking control of all decision making

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Relationship Violence

• How might this show up at work? Here are some
  examples
• Getting threatening phone calls at work from a
  past dating partner.
• Coworker comes to work talking about an abusive
  relationship.
• The significant other of an employee shows up at
  work to argue with the employee.

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INAPPROPRIATE CONDUCT doesnt just happen

• It is often the result of a buildup of problems
  without resolution over a significant period of
  time.
• Individuals can show early warning signs of
  distress or possible violence.

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What You Can Do

• PAY ATTENTION
• TAKE ACTION
• OFFER RESOURCES

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Pay Attention

• Being aware of the warning signs is the best way
  to avoid or prepare for the possibility of
  violence.
• Violence is not predictable.
• Most people dont act out in any violent way.

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Early Warning Signs of Distress

• Increased moodiness inability to concentrate.
• Decrease in productivity attendance problems.

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Serious Warning Signs of Distress

• Conflicts with co-workers, supervisors or
  customers.
• Showing a fascination with incidents of violence.

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Extreme Signs of Distress

• Talk of self-harm or suicide.
• Bringing a weapon to campus.

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TAKE ACTION

• 1. Dont Delay, Trust Your Instincts!
• 2. Tell Someone.
• Individuals are required to report any incidents
  of violent, threatening, harassing or
  intimidating behavior whether or not those
  involved are University employees.

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TAKE ACTION

• 3. Dial 911.
• 4. Keep a Record.
• Keep track of dates, times, places and
  statements.
• These can be used to support a complaint.

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TAKE ACTION

• The risk of not responding far outweighs the risk
  of reporting an issue, even if it turns out not
  to be serious.

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Offer Resources

• Your Supervisor
• HFS Human Resources (543-2430)
• UW Human Resources (543-2333)
• If HFS HR or your supervisor is notified, they
  will contact UW HR regarding the situation.
• Your Resident Director or Resident Advisor
• Available for students that live on-campus.
• UW Counseling Center (543-1240)
• No to low cost counseling services for
  matriculated students.
• 685-SAFE
• To report the situation to the Violence
  Prevention and Response Team.
• UW SARIS (685-HELP)
• Sexual Assault and Relationship Violence
  Information Service for Students.
• UW Police (911 or 543-9331)
• Offers information such as keeping yourself safe,
  and how to report a crime. http//www.washington.e
  du/admin/police/index.shtml
• 685-SAFE
• To report the situation to the Violence
  Prevention and Response Team.
• UW SARIS (685-HELP)
• Sexual Assault and Relationship Violence
  Information Service for Students.

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Retaliation

• University policy prohibits retaliation against
  people who file a complaint or participate in the
  complaint process.
• All University employees are required to fully
  cooperate with the complaint process.
• An employee who is found to engage in retaliatory
  conduct is subject to appropriate corrective
  action, including dismissal.

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Legal Restraints(Restraining Orders)

• If you have obtained a Legal Restraint that
  includes a University of Washington location as
  your residence, your school, your workplace, or
  other protected area
• Provide a copy of the order to the UW Police.
• Non-emergency dispatch number (206-543-9331)
• Alert HFS Human Resources and your supervisor of
  the Legal Restraint. This allows them to further
  protect you as an employee.
• Options for you may include change in phone
  number, change in work location, and/or change in
  schedule.

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Workplace Safety and Security

• Building Access and Residence Hall Safety
• Shoplifting and Vandalism
• Administrative Keys
• Safe Combinations
• In order to protect yourself and our residence
  halls, secure our buildings, and prevent undo
  cost, employees need to adhere to security
  policies.

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Building Access

• Many of our entrances require card-access for
  entry.
• You will be granted access on your Husky Card if
  it is needed to enter your work area.
• Whether entering or exiting, you must not allow
  others to gain access by tail-gating.
• Staff photo identification badges are issued to
  employees who have official business within the
  living areas of our residence halls and
  apartments.

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Residence Hall Safety Uninvited Guests

• Retail dining locations are open to the public.
• Residential dining locations may be limited to
  student residents and University Employees.
• Some facilities are open to the public during the
  day, and may be limited to those who have
  card-access to the building after it is locked.

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If you question whether someone should be in the
workplace

• Consult your supervisor immediately.
• If your supervisor is not available, call the
  University Police at 911.
• Do not attempt to confront or detain someone.
• Do not cease suspicion of someone just because
  they are nice or well-dressed.

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Shoplifting and Vandalism

• If you are witness to someone shoplifting or
  vandalizing, call 911 and notify your supervisor.
• Greet customers as they enter the facility. One
  phrase every shoplifter hates to hear is Can I
  help you?
• Red FlagsShoplifter Traits
• Nervousness or unusual actions of any kind.
• Aimlessly walking up and down aisles.
• Dropping articles on the floor.

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Administrative Keys

• There are official policies regarding the use and
  check out of keys for buildings and offices.
• Lost keys make worksite security vulnerable, and
  replacement keys or re-keying doors are costly.

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Administrative Keys (continued)

• With that in mind
• All keys must be signed out in the appropriate
  checkout log for your area.
• Keys checked out on a day-by-day basis must be
  returned before leaving the building.
• Keys must not be loaned to others or duplicated.

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Safe Combinations

• Safe combinations exist to protect Housing and
  Food Services funds used for retail business
  locations.
• If the security of combinations are jeopardized,
  both funds and employees working in that unit
  become vulnerable.

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Safe Combinations (continued)

• With that in mind
• Safe combinations are not to be shared with
  others.
• Safes must remain locked at all times.
• Safes in the food service units are for business
  purposes only. Personal items are to be kept in a
  separate area.

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What You Can Do

• All HFS employees should report incidents of
  theft, suspicious visitors and vandalism. Notify
  your supervisor, and if you are the witness to
  immediate action, contact the police.
• Report accidents and correct hazards immediately.
• Learn the location of fire exits and fire
  extinguishers in your building.
• If a fire alarm sounds, exit the building
  immediately, using stairs, and report to the
  designated location.

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What You Can Do(continued)

• Visually inspect your worksite for potential
  problem areas.
• Consider furniture placement, aisles and exit
  routes.
• Know and follow your visitor, lockup and key
  policies
• Arrange a code word for getting help from your
  supervisor and co-workers.
• Contact your supervisor immediately if you have
  questions regarding emergency procedures.

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Resources

• Code Blue Stations
• Emergency phone kiosks, designated by a blue
  light.
• Pushing the button will produce a flashing light
  and automatically send a 9-1-1 call.
• Husky NightWalk 206-685-WALK
• The NightWalk service is available 6 p.m. to 2
  a.m., seven days a week, including holidays.

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Resources

• Night Ride 206-685-3146
• The NightRide shuttles operate Sunday through
  Thursday from 8 p.m. to 1215 a.m. during autumn,
  winter and spring quarters.
• Passengers may ride free with a U-PASS.
• The schedule and routes for NightRide are
  available online at http//www.washington.edu/ad
  min/shuttles/NiteRide/ .

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Resources

• SafeCampus
• The SafeCampus website provides you with the
  necessary tools to keep yourself safe.
  http//www.washington.edu/safecampus/ .
• University Police Department
• The University Police maintain a website that
  focuses on crime prevention http//www.washingto
  n.edu/admin/police/prevention/

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Resources

• UW Alert
• UW Alert is a way to disseminate official
  information during emergencies or crisis
  situations http//www.washington.edu/alert/index.
  php
• Employees can sign up to receive text messages
  when an emergency situation occurs.

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Use of State Resources

• There are certain rules in place regarding the
  use of State funds and property.
• Many rules and regulations differ from those in
  the private sector.

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Use of State Resources

• Equipment, supplies and materials used to perform
  work duties are provided by HFS and are
  University property.
• Because of this, items such as leftover food, old
  equipment and office supplies are not to be taken
  for personal use.

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Email, Internet and Computers

• Email, internet access, and various other
  computer applications are made available for the
  use of University staff solely for the purpose of
  facilitating effective business operations.
• Misuse may result in corrective action, including
  dismissal.

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Email, Internet and Computers (continued)

• With that in mind
• Limited personal use of email, internet, and use
  of various computer applications is permitted so
  long as it
• Does not create any cost to the State
• Does not interfere with the employees official
  duties
• Does not contain information that may be
  described as harassing and/or sexually explicit
• Usage is brief and the volume or frequency does
  not disrupt University business
• Is not used for personal or commercial business
  campaign or political purposes or to promote an
  outside business group
• Does not compromise the security or integrity of
  state information or software

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Telephones

• Personal calls should be limited.
• Employees must not make personal long-distance
  calls on University telephones at the University
  expense.
• Excessive use of telephones for personal business
  may result in corrective action.

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Take Aways

• Pay attention to the behavior around you.
• Dont be afraid to tell someone.
• Your supervisor is a great resource.
• If you are not sure of specific workplace
  procedures, ask!
• Comply with the policies in place they are there
  for a reason.

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Final Steps

• Thank you for completing this slideshow!
• In order for us to track that you completed the
  training, as well as to get paid for your time,
  please complete the following Catalyst quiz
  https//catalysttools.washington.edu/webq/survey/a
  mhb/65285
• If you are a staff member, you will be paid for
  one hour of work after you pass the quiz. A
  passing grade is 80 or more correct.
• It may take two to three pay periods for this to
  be processed. If you believe you were not
  compensated, please contact Alissa Dunloy at
  206-543-8937.