User Group Priorities for Development

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User Group Priorities for Development
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Assumptions

• ER system still remains in place
• Capture individual user input
• Repository of good ideas that will continually be
  evaluated
• Expectations set with users that this is a
  request system, not a tracking system
• Regional User Groups
• Play a new and significant role in driving and
  prioritizing enhancements that have a meaningful
  impact on a large number of Lawson clients
• Lawson will commit to and track a consolidated
  and prioritized list of enhancements
• Big Rocks
• Continue to be driven by Lawson Vertical and
  Product Strategy

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Product Enhancement Process

• Big Rocksdriven by
• Lawson vertical strategy
• Horizontal competitiveness
• Medium Rocks driven by
• Lawson User Groups
• Lawson product strategy
• Regulatory requirements
• Small Rocks driven by
• single/multiple client enhancement requests
• Lawson product strategy

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Stratification of Roadmap Items

• Extend the Value - Big Rocks
• New Products (example Time Expense)
• Significant new features driven by
  corporate/Vertical strategy (example Position
  Management)
• Major enhancements driven by Lawson Customers
  (example Absence Management)
• Strengthen the Core - Small Rocks
• User driven enhancement requests
• Focus on one or a small group of users

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Medium Rocks Concept

• Follows strategic planning metaphor
• Small number
• User Groups are key to identifying Medium Rocks
• Medium Rocks are identified and force ranked by
  product
• Initially by leverage and priority
• Followed by product attribute analysis
• Lawson reports on progress and status

Enhancement Request System Small Rocks
Medium Rocks
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RUG Development Priorities - Objective
Many
Leverage
Few
High
Low
Priority
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Regional User Group Development Priorities
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Process Guidelines

• This is a Regional User Group driven activity
• This is an optional activity for Regional User
  Groups to participate in
• The focus is a small number of enhancements that
  will generate significant value
• Not all prioritized requests from every user
  group will make the final cut
• Lawson will provide on-going feedback for those
  enhancements that are committed to

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Regional User Group Development Priorities

• Completed the Round 1 User Priorities for
  Development Process
• Lawson has committed to updating the Round 1 list
  on a quarterly basis
• Lawson has allocated resources to work with user
  groups on this process
• Identified what worked and what did not in Round
  1.
• Defined and kicked off Round 2 of the User
  Priorities for Development Process
• Created a survey to capture User Group Priorities
  for Development
• Utilised Digital Concourse as a technology to
  capture survey data
• Lawson continued commitment for the fall user
  group meetings
• Round 2 Survey currently in process

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Round 2 Automating the Process

• Regional User groups are utilizing Digital
  Concourse to automate data capture
• Users have the option to participate in a survey
• All Digital Concourse users were notified and
  provided a link
• Some RUGs sent the link to all members
• Non RUG members are not prohibited from taking
  the survey
• Lawson will utilize the data provided by the user
  groups in the product decision process.
• Round 2 survey date ended 12/31/04
• Round 3 survey date ends 04/05

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The Survey - Select the product areas you want to
influence
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The Survey - Quality ranking questions
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The Survey - Top 5 Ranking Questions
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The Survey - Results
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Detailed Product Reporting
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Regional User Group Development Priorities

• RUG Development Priorities Round 3 The Process

May
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Regional User Group Development Priorities

• Round 3 - The List
• Initial Starter List is created and distributed
  by Lawson Product Management
• Starter List is reviewed by the RUGs
• RUGs can add to the initial starter list
• Not all requests from every user group will make
  the final cut
• RUGs can not remove items from the initial
  starter list
• Development Sub-Group aggregates RUG feedback and
  finalizes list
• List is distributed via survey or other data
  collection mechanism

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Regional User Group Development Priorities
Evaluate design documents and QA the design
Work together with Lawson during design phase
Help Lawson understand the requirements
Participate in Beta testing
Involvement during Development Process
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Regional User Group Development Priorities

• Round 3 Prioritization and Data Collection
• This is a Regional User Group Driven activity
• This is an optional activity for Regional User
  Groups
• The focus is a small number of enhancements that
  will generate significant value
• A Digital Concourse survey is one option for data
  collection but not required

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Regional User Group Development Priorities

• Round 1 results summary
• Releases 8.0x 8.1x 8.1.1 tbd
• HR 3 5 1 -
• Proc 5 3 1 2
• Fin 10 5 2 15
• Dist - 1 - 2
• Round 2 starter list contents
• HR 20
• Fin 87
• Proc 27
• Tech 10
• Voting results being compiled by Development
  Subgroup