Creative benchmarking

1
Creative benchmarking

• Continuous comparison and quality in joint
  educational ventures

2
Six principles

• Comprehensive
• Credible
• Comparative
• Performance-importance-oriented
• Confidential
• Continuous assessment

3
Inside and Outside

• Measurement
• Info
• Delivery
• Effect
• Qualitative data
• Capturing complexity
• Analysis
• Producing meaning

• QUALITY SYSTEM

4
Continuous comparison

• The circle of creative comparison
• From data to information to action to data
• Principles
• Tools
• Matrices
• Workshops
• Consultation/Support
• Actors at all levels

5
Circle of Creative Comparison
(Source Grasz 2005, forthcoming)
6
What is continuous?

• All the time
• Student and staff feed back
• Every year
• Internal evaluation
• Every two years
• Shared evaluation
• Every five years
• External evaluation
• Attitude
• No programme structure is forever!

7
CREATIVE BENCHMARKING PROCESS
I N T E R N A L
EFFECTIVITY
MOTIVATION
COMMITMENT
OWNERSHIP
CHANGE/DEVELOPMENT
TOOL 1matrix
INFORMA-TION
TOOL 2 workshop 1
KNOWLEDGE
TOOL 3 workshop 2
DATA
EXTERNAL
REGISTERINGRECORDING
Complexity Capture Mode
dynamic QUALITY
static QUALITY
(Source Niinikoski)