Conflict

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Conflict

• Conflict is a part of discord caused by the
  actual or perceived opposition of needs, values
  and interests.

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Resolution

• Conflict resolution is a range of processes aimed
  at alleviating or eliminating sources of
  conflict.

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Resolution

• One size doesnt fit all.
• Guidelines apply to all.

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Resolution

• Alleviating or Eliminating Sometimes you cant
  eliminate so you have to Make it manageable

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Types of Conflict?

• Conflict can be either physical or verbal and can
  be between different people.

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Conflict

• A conflict can be internal (within oneself)

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Conflict

• External (between two individuals).

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Conflict

• Or maybe more

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Aftermath

• May not be pretty!

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Conflict Between

• Coach and Table.

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Conflict

• Coach and Player

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Conflict

• Players

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Conflict

• Player and Referee

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Conflict

• Coach and Coach

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Conflict

• Coach and Referee

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Conflict

• Player and Crowd

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What are the causes of conflict?
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Fouls Excessive Force
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Poor Knowledge of the Rules
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Poor/Perceived Poor Decisions
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Emotions
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Tools

• What tools do we have available to help us deal
  with and avoid conflict

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Pre Match Conference
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Whistle
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Voice

• Talk to players, see if you can control the
  situation without blowing the whistle. Let them
  know youre around

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HandsBodyPosture Demeanour
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Mechanics
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Dealing/Resolving

• Prevention is better than Cure!
• Do onto others!
• Dont ignore or avoid!
• Have Pat phrases!

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Remember

• Be Courteous!
• Dont Initiate!
• Warn dont Threaten!
• Be in control!

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The Big

• T

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The Even Bigger

• D

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The Chipper
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Be Careful
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Remember

• When the matter is resolved it hasnt gone away.
• You need to be aware of what happened and what
  might make it reoccur.
• Be aware of possible retaliation.
• Dont go looking for trouble.