Value Stream Mapping: August 2005 Current State

1
Value Stream Mapping August 2005 Current State

• Nancy Terranova
• October 26, 2006

2
Regulation 1102 Current State(As of August 2005)

• Construction permit applications
• Processing time 74.4 hours
• Lead Time 104.5 days
• Construction to Operation permits
• Processing time 15 hours
• Lead Time 14 days

3
Regulation 1102 Current State(As of August 2005)

• Less than 1 of incoming applications issued on
  first pass
• 18 of applications after being determined
  technically complete issued if first pass set at
  technically complete

4
Construction Permit Process

• Applications sent to Dover and/or New Castle
  Offices
• Applications sent to New Castle sometimes didnt
  get to Dover in a timely manner
• About 55 of the applications were
  administratively complete and accurate (The
  forms contained information in the blocks, were
  signed and fees were included)

5
Construction Permit Process
6
Construction Permit Process

• Applications from new facilities sent to Program
  Manager II for assignment to Eng/Sci
• Applications sent to Eng/Sci
• Eng/Sci conducts Technical Review
• About 10 of the applications were technically
  complete and accurate. (Information in the
  blocks was missing, incomplete, or inaccurate)

7
Construction Permit Process
8
Construction Permit Process

• Additional information is requested, received,
  and reviewed by Eng/Sci
• About 85 to 90 of the applications were then
  technically complete
• This means that 9 to 14 of the applications
  still could not be processed without additional
  technical information
• Public Notice (ad) prepared by Eng/Sci

9
Construction Permit Process
10
Construction Permit Process

• Program Manager I reviews the ad
• 95 of the ads were complete and accurate
• Public Notice (ad) is placed for 15 day comment
  period
• Requests for public hearing are not addressed in
  this process
• Technical Memorandum and Permit prepared by
  Eng/Sci

11
Construction Permit Process
12
Construction Permit Process
13
Construction Permit Process

• Program Manager I reviews the technical memo and
  permit
• 20 to 25 of the documents were complete and
  accurate
• Program Manager II reviews the technical memo and
  permit. If ready, the permit is also signed.
• 90 to 95 of the documents were complete and
  accurate

14
Construction Permit Process
15
Construction Permit Process

• Construction permit issued
• Copied and sorted
• Mailed to Company
• Logged in mail log
• Distributed
• Logged into DEN

16
Construction Permit Process
17
Operation Permit Process

• Company contacts Eng/Sci to request a
  Construction to Operation Inspection
• About 98 of the inspections showed compliance
  with the construction permit. So an operation
  permit could be prepared
• Note, Regulation 1102, Section 11.4.2, dated June
  6, 2006 states
• Upon satisfactory demonstration that the
  equipment, facility or air contaminant control
  device complies with all of the terms and
  conditions of the construction permit, the
  Department shall grant approval to operate by
  issuing an operation permit.

18
Operation Permit Process
19
Operation Permit Process

• Technical Memorandum and Operation Permit
  prepared by Eng/Sci
• Program Manager I reviews the technical memo and
  Operation Permit
• 80 of the documents were complete and accurate

20
Operation Permit Process
21
Operation Permit Process

• Program Manager II reviews the Technical
  Memorandum and Operation Permit. If ready, the
  permit is also signed
• 95 of the documents were complete and accurate

22
Operation Permit Process
23
Operation Permit Process

• Operation permit issued
• Copied and sorted
• Mailed to Company
• Logged in mail log
• Distributed
• Logged into DEN

24
Operation Permit Process