Dr' Mirza Abrar Baig

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Talent ManagementA Case Study of National Bank
of Pakistan (NBP)18th April, 2009

• Presented By
• Dr. Mirza Abrar Baig
• Senior Executive Vice President
• Group Head
• Human Resource Management
• Administration Group

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What is Talent Management?

• Talent is a combination of a sharp strategic
  mind, leadership ability, emotional maturity,
  communications skills, the ability to attract and
  inspire other talented people and the ability to
  deliver results.
• (The War for Talent, Ed Michaels et. al)

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• It is a critical driver of corporate performance
  and a companys ability to attract, develop, and
  retain talent is a major competitive advantage
  far into the future.
• (The War for Talent, Ed Michaels et. al)

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Why Talent Management ? Growing Importance

• Fortune Study

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• NBP CASE STUDY ON TALENT MANAGEMENT

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NBP PROFILE
Source NBP Annual Report 2000 2007
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AWARDS ACHIEVEMENTS

• 35 International Awards including
• The Worlds Best Foreign Exchange Bank (Global
  Finance- Worlds Leading Financial Journal -
  2008, 2006, 2005 2004).
• Bank of the year Award (The Banker Magazine
  2001, 2002,
• 2004, 2005 2008)
• Best Bank in Pakistan (Global Finance - 2005)
• The Strongest Bank in Pakistan and amongst the
  300 of
• Asias strongest Banks (Asian Banker)
• Amongst the Top 100 Banks of Asia (Euro Money
  Magazine-2005. )

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HR Mission Statement

• To provide more talented human resource in
  relation to competition in all NBP functional
  areas and keep them motivated and maintain total
  industrial harmony.

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HR Mission Statement

• Basic Components
• Provision of Talented Human Resource
• Employee Motivation
• Industrial Harmony

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NBP COMMITMENT TO TALENT MANAGEMENT

• Challenging Status Quo
• Embracing a Talent Mindset
• Formulating policies Strict
• Compliance (Transparency Merit)
• Ruthless Focus
• Communication
• Training / Coaching / Mentoring

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Talent Management at NBP

• Regional Management Team
• Management Trainees
• Talent Pool Scheme
• Female Business Managers
• Hiring of Professionals

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KEY STRENGTHS OF MANAGEMENT TRAINEES AS
IDENTIFIED BY NBP EMPLOYEES ( During an internal
survey conducted in June 2007).
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4. Female Business Managers

• As a step towards empowering female employees
  of NBP, deserving female employees were given
  opportunity to take up challenging assignment of
  managing specified NBP branches as Branch
  Managers in all the regions.

• 65 females have been entrusted with the
  responsible position of heading the high value
  branches of NBP.

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4. Female Business Managers

• Of all the branches headed by Females
• In 90 of the branches profit has increased by
• an average of over 150 .
• In 85 of the branches Advances have gone
• up by an average of 200.
• In 80 of the branches deposits have gone up
• by an average of 60 .

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The NBP experience

• Talent Management is now central to our People
  Strategy and will remain in future as well.

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Concluding Remarks

• Being surrounded by incompetent people means
  you are always chasing rabbits..they ask the
  wrong questions or focus on the wrong issues.
  They ultimately limit what your organisation can
  achieve
• -Dick Parsons CEO, Time Warner