Sacred Cows Make the Best Burgers

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Sacred Cows Make the Best Burgers

• Developing Change-Ready People and Organizations
• (Robert Kriegel and David Brandt)

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Cows and Gatekeepers
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Sacred Cow Definitions Agricultural and Business

• Plodding bovines
• Dubious intelligence
• Numerous stomachs
• In some climes regarded as having holy origin
• Immune from ordinary treatment

• Outmoded beliefs, practices, strategies,
  policies, etc.
• Generally invisible
• Inhibits change
• Prevents responsiveness and opportunities

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Classic Sacred Cows of the Past and Present

• Single paycheck families
• Job security
• Gold watches
• Retirement at 65
• Management by objectives
• Top down decision making
• Command and control organizations

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Gatekeepers

• People are the gatekeepers!
• Gatekeepers can breathe life into a new program
  or kill it.
• Need to focus on the people, not the things of
  the change.
• Enable people to shift their behavior
  patternstheir sacred cows.

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Change readiness is an attitude.

• Open and receptive to new ideas.
• Excited rather than anxious about change.
• Challenged, not threatened, by transitions.
• Committed to change as an ongoing process.

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Change readiness is taking actions

• Anticipate and initiate the change.
• Challenge the status quo.
• Create instead of react to change.
• Lead rather than followthe customer, the
  competition, the industry.

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Five steps to becoming change-ready

• Round up the sacred cows
• Develop a change-ready environment with people
  open to innovation and ideas
• Turn resistance into readiness
• Motivate people to change
• Develop personal readiness traits

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Rounding up the Cows

• Paper cows
• Meeting cows-halve the meeting time double the
  productivity
• Speed cows
• Expert cows-think like beginners
• Cash cows-milking cows run dry
• Customer cow-lead the customers
• Competitive cow
• Low price cow

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More cows to round up!

• No mistakes cow
• Downsizing cow
• Technocow-high tech needs high touch
• Team cow
• Work-till-you-drop cowoverwork doesnt work

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Nothing is sacredquestion everything.

• Why are we doing this? What is the rationale?
• What if it didnt exist?
• What is already being done by someone else?
• How and when did this practice start and by whom?

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Building a change environment

• Dont plant the seeds in hard ground
• Go from cop to coach
• Have trusting and caring relationships
• Lies live long
• Model the message
• Work as we not me
• Invest in people

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Turn resistance to readiness

• Resistance is personalso individualize.
• Firehose the wet blanketsnot in the budget, not
  realistic, yeah, but
• Bring resistance out in the open.
• Address the four resistance drivers fear,
  inertia, feeling of powerlessness,
  self-interests.

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Four keys to motivating people

• Urgencylife or death survival
• Inspirationlight a fire
• Ownershipempowerment
• Rewards and recognitionPIP (personal, immediate,
  and public)

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Change-Ready Traits

• Resourcefulness
• Optimism
• Adventurousness
• Drive
• Adaptability
• Confidence
• Tolerance for ambiguity

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The Change-ready Zone Between the Panic Zone and
the Drone Zone

• Change-ready zonebalance challenges with
  resources
• Panic zonetoo many challenges
• Drone zonetoo few challenges