Care Team Roles and Responsibilities

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Care Team Roles and Responsibilities
CARE Training Charleston, SC February 13th -17th
2005 Presented by Keith Ware Rosita Spears
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Care Team Leaders Responsibilities

• Coordinate w/Area Office/Location
• (dates, logistics, tours, interviews, etc)
• Prepare scheduling letter
• (CARE Charter/ personnel interview questions)
• Select appropriate team members
• Assign interviews/functional areas
• Conference call w/team members
• Characteristics packages

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CARE Team Leader Responsibilities(cont)

• Provide on- site leadership team members
• Lead opening and exit review conferences
• Consolidate review findings
• AO/CARE Coordinator/Loc Briefings
• Report significant findings (exit conf)
• Finalize report
• Evaluations

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CARE Team MembersResponsibilities

• Actively participate in CARE Team meetings.
• Actively participate in on-site reviews.
• Willingly share techniques, processes, and ideas
  on accomplishing quality administrative support.

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CARE Team MembersResponsibilities

• Actively recognize and document best practices
  for improving administrative processes.
• Provide advice and assistance to those reviewed.
• Suggest changes to processes that will improve
  the quality of administrative support.
• Draft appropriate sections of the report.

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GO TEAM GO!

• ASSIST Improve operations
• HELP interpret policy/procedures
• IDENTIFY Gaps
• PROMOTE share ideas/trends
• ASSURE - Compliance

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QUESTIONS????