Using and Administering RightFax

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Using and Administering RightFax

• Easy-to-use and Manage Fax Server and Electronic
  Document Delivery Software

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Captaris at a Glance

• Founded in 1982
• Public company since 1994 (Nasdaq CAPA)
• Customer base
• Over 90,000 systems installed
• All Fortune 100 companies
• Very strong presence in mid-market
• Financial services, healthcare, government
• Distribution footprint
• Offices in 11 countries
• Distribution on all six continents
• 1,000 distribution partners
• Industry-leading strategic partnerships
• Microsoft, HP, Xerox, Canon, IKON, Cisco, Oracle,
  SAP and others

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Leading Desktop Faxing Technology

• Fax-enable any desktop in the enterprise
• Automatic inbound routing
• Built-in email support and tight integration with
  Microsoft Exchange and IBM Lotus Notes
• Microsoft Windows 2000 and 2003 architecture
• Microsoft Windows 2000 Server and Windows 2003
  Standard Server and Enterprise Server certified
• Open database design
• Includes Microsoft SQL Server 2005 Express
  Edition
• Support for Microsoft SQL Server 2000 and 2005
  Standard and Enterprise Editions
• Microsoft SQL Server 2000 certified
• Fax-over-IP (FoIP)
• Web access

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RightFax is Easy and Convenient

• Send and Receive Documents
• Send from virtually any business application
• Email gateways or modules provide intuitive send
  and receive functionality directly from email
• SMTP-compliant email packages
• RightFax Microsoft Exchange Module
• RightFax Lotus Notes Module
• FaxUtil is the RightFax client interface
• Included with all RightFax Servers
• Able to view, print and manage all faxes
• Supports Windows 2000 and 2003
• RightFax Web Access Module

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RightFax Feature Highlights

• Delay send
• Confirmation
• Custom cover sheets
• Least-cost Routing
• Human-answered fax
• Smart distribution
• Dialing rules
• Smart resume
• Forms overlay
• Fax library
• Billing codes
• Folders
• Delegates
• Web access

• Inbound fax routing
• Fax from any application from which you can print
• OCR conversion
• Phonebooks/Fax contact integration
• Notification and real-time fax status
• Attachments and native document rendering
• Scheduling options
• Certified delivery options
• Encrypted delivery options
• Fax history for audit trail and tracking
• Reporting/billing analysis

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User Benefits and Advantages

• No waiting at the fax machine
• Save time and money
• Conveniencefax from virtually any application
• Increase efficiency and productivity
• Improve response times
• Enhance customer service
• Provide confirmations and audit trail

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RightFax Convenient User Interfaces
Stand-alone Fax Connector
RightFax Web Access
MFPs
RightFax GUI

• Common user interface environment for any
  interfaceeasy to understand and can be used from
  both FaxUtil or any desktop application
• Fax capabilities into popular WIN32-based desktop
  clients
• Print to Fax
• Right-Click, Send To Fax
• Quick Fax
• Broadcast Fax
• ODBC/LDAP Lookups
• Tray Icon

RightFax FaxUtil
RightFax Fax Control
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RightFax Intuitive Email Interfaces
RightFax Microsoft Exchange Module
RightFax Lotus Notes Module
RightFax Outlook Advanced Fax Form
RightFax Lotus Mail Template
RightFax SMTP Gateway
GroupWise Integration
Any SMTP-based email
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RightFax Microsoft Outlook Advanced Fax Form
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RightFax Lotus Notes
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RightFax and IBM Lotus Notes
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FaxUtil Client
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RightFax FaxUtil
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RightFax FaxUtil
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Faxing from Desktop Applications
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Sending Directly Out of an Application
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Inbound Fax Delivery via RightFax Enhanced Email
Client Interfaces

• Available for Microsoft Exchange and Lotus
  Notes
• View individual pages as thumbnails
• Save
• Print
• Zoom
• Rotate
• Annotate
• Forward

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Access Faxes over the Web

• Send, receive and manage faxes anytime, anywhere
  as long as you have Web access
• No client installation required

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Using and Administering RightFax

• Easy Administration and Management

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How RightFax Works

• RightFax is comprised of these basic components
• Fax image files
• All faxes are stored as compressed graphic image
  files (CCITT Group III) format
• Each individual fax is stored as a separate file
• Fax database (SQL)
• Manages users, groups, printers
• Organizes, tracks and routes faxes
• Provides some database management and diagnostic
  utilities
• Fax server services
• RightFax Server module, RightFax Workserver
  modules, RightFax RPC Server module, RightFax
  Database module, RightFax Queue Handler, RightFax
  BoardServers, DocTransport
• Option email gateway and integration modules
• Fax client programs
• FaxUtil, RightFax Web Access, Enterprise Fax
  Manager, Enterprise Fax Manager Web Edition

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RightFax Administration Feature Highlights

• Certified on Microsoft Windows 2003 Standard and
  Enterprise Servers
• Supports Microsoft SQL Server Standard and
  Enterprise Editions 2005
• Includes Microsoft SQL Server 2005 Express
  Edition
• Certified on Microsoft SQL Server 2000
• Separate client installation
• Single point of administration
• Two-tiered administration
• Active Directory support
• Client-server architecture
• XP-compliant
• Local and remote administration

• Enterprise Fax Manager
• Alerting and paging
• Fax Reporter
• Windows authentication
• Customizable dialing rules
• Billing codes
• Automatic backup
• Load-balancing
• Adjustable bandwidth controls
• Clustering options
• Manage and set user and group privileges

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Administrator Benefits

• Easy and quick to deploy and manage
• Lower maintenance time and cost
• Reliability and control
• Enhanced security
• No need to manage multiple fax machines and
  modems
• Comprehensive monitoring and reporting
• Easy integration with existing IT systems

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RightFax Enterprise Fax Management

• Unmatched features for administrative control
• Group-level administration
• Reporting and billing code support
• SNMP alerting and paging
• Automatic backup
• Remote Web access
• Multiple servers administered from one location

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Enterprise Fax Manager
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Enterprise Fax Manager Synchronization
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RightFax Web Enterprise Fax Manager

• Web Administration
• Ability to administer users, groups, stop and
  start Workservers, monitor boards and add
  billing codes via the Web
• Works with any standard browser
• View multiple servers

• The Enterprise Fax Manager main screen and Web
  Edition

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RightFax Web Access Management

• Administration tab displays information on the
  status of services on the RightFax Server, links
  to RightFax support services, notifications of
  the availability of software updates and links to
  software updates

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Active Directory Support

• Active Directory Support via the Captaris Sync
  Module
• Synchronizes changes to RightFax Server
• Add, delete and modify users
• Customized mappings through Microsoft Management
  Console (MMC)

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Captaris Sync Module

• The Captaris Sync Module synchronizes RightFax
  data to Microsoft Active Directory and
  Lightweight Directory Access Protocol (LDAP)
  servers.
• Administrators can create and synchronize users
  from Active Directory domains, groups or
  organizational units
• Schema changes are not required
• XML-based
• Multiple domains are supported
• Real-time logging and diagnostics are available
• Nested groups are not automatically included when
  synchronizing from parent groups
• Synchronization is managed as a stand-alone
  service

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User Permissions Group Administrators

• Group Administrators can set, monitor and update
  user permissions
• Control fax traffic volume on a group-wide basis
  by adjusting fax capabilities of channels to
  send, receive or both, during peak intervals or
  for more broadcasting bandwidth

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RightFax Fax Reporter

• Create detailed and summary reports for users,
  destinations, channel usage, etc.
• Measure fax server resources to ensure efficient
  operation with built-in report models. Monitor
  charges by department or user for billing
  purposes, and measure user volume for traffic
  control
• RightFax Reporter provides 25 reports generated
  by Crystal Reports

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Alerting and Monitoring with Enterprise Server
and Enterprise Suite
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Alerting and Monitoring continued

• Can configure to monitor all servers on your
  enterprise

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Thank You

• www.Captaris.com