Knoxville

1
Administering The Marketplace
Instructor
Knoxville Processing Center
Students
2
The Marketplace Resides at The University of
Tennessee in Knoxville, TN
Electronic Marketplace
Technical Support Staff Software Development Team
3
Instructor Downloads the Administrative Software
from The Marketplace Processing Center via
Internet
Instructor
Marketplace Processing Center
4
Team Purchases Certificate for Software License
from the Bookstore
University Bookstore
5
Team Obtains Software from Marketplace
Processing Center via Internet or Floppy Disk
Download from Internet
or
Marketplace Processing Center
Initial software contains sample of decisions
but is not ready to play.
6
Instructor Exchanges Registration Number for
License Certificate so the Team Can Begin the
Exercise
CH198UJ
Entry of registration number places
software into first quarter of play
The Processing Center provides the
instructor with registration numbers
7
The Team Can Install a Practice Set of Software
on a Separate Computer for Each Team Member
Current data
Master Computer
Practice Computers
8
(No Transcript)
9
Teams Transfer Decisions to the Instructor Via
Floppy Disk or Local Area Network
Instructor Reviews Team Decisions
10
(No Transcript)
11
(No Transcript)
12
Instructor Transfers Results and Messages to
Teams via Floppy Disk or Local Area Network
13
The Team Evaluates Its Market and Financial
Performance, End User Feedback, Competitive
Tactics, and Revises Its Decisions for the Next
Quarter
Market Share
Revenue
Profit
Customer Satisfaction
Cash Flow
Product Reliability
Competition