HR Tool Box

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HR Tool Box

• Ben Emmens
• Human Resources Services Manager

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People In Aid ...Promoting good practice in the
management and support of aid personnel

• People In Aid is an international network of
  development and humanitarian assistance agencies.
  
• We help organisations whose goal is the relief of
  poverty and suffering to enhance the impact they
  make through better people management and support.

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About us...

• Created by you - relief and development agencies
• Responding to sector
• Guided by members
• Three key areas of work
• Advocacy
• The Code of Good Practice
• HR Services

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This session HR Tool Box

• Listing the tools for management development
  highlighted so far
• Identifying additional tools

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What tools are we looking for?

• Do they actually work?
• Are they understandable?
• Are they as simple as they can be?
• In short, do they help us deliver our mission
  more effectively?

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Identifying the tools
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Lets do it

• Identify one HR management development success
  story from your agency from the last 6 to 12
  months.
• Identify and describe the underpinning tool / s

Write it down Name Agency Confidentiality
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Reflections

• Acquire different experience and continuous
  improvement / rotation every 3-4 years / Pim
  Kraan (Ministry of Foreign Affairs)
• Sharing good practice / virtual symposium / Eelco
  Dykstra (University of Kuopio)
• Linking policy to practice / Bring or force
  management disciplines together for projects /
  Eelco Dykstra (University of Kuopio)
• Calculating ROI / Model for calculating value of
  life or actuarial cost of death in / Eelco
  Dykstra (University of Kuopio)
• Professional development / NOHA Masters programme
  / Eelco Dykstra (University of Kuopio)
• Growing own talent / Pilot internship scheme /
  Save the Children
• Address blockages and deal with HR issues / Step
  aside contract clause / Oxfam GB

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• Less bureaucratic processes / Lighter tools eg 1
  page ToR in early stages / Action Contre la Faim
• Address local HRM capacity issues / Send expat as
  soon as possible / Action Contre la Faim
• Programme quality / Emergencies managed by
  emergency specialists / Action Contre la Faim
• Strengthen local HRM capacity / Coaching of local
  HR administrators / MSF
• Programmes with immediate impact / HR person at
  outset and HR systems focus / MSF

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• Consistent application of HR policy / HR included
  in pre-mission training for employees
• Shared learning / Identify your Harrys bar /
  RedR
• Ensure development between assignments / database
  of key talent and training to suit / Oxfam GB and
  Tearfund
• Increase quality of leadership / Programme
  Directors have 1 week course covering 15
  competencies and focus on management courage /
  Save the Children UK
• Develop local management / DMDP accredited course
  / Tearfund

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• Quick start up of operations and consistency /
  Pick up and go packs / Oxfam GB
• Learning opportunities for national staff /
  learning and development salary grade between
  local and ex pat / Save the Children UK
• Develop management potential / take risks eg send
  novice out with a mentor / NRC
• Increase the pool / IHP UNDAC Surge capacity
  / OCHA
• Increase number of protection staff / PROCAP /
  OCHA with NRC

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• Maintain motivation / Rotational policy according
  to severity / OCHA, IOM
• Address high turnover / Global reward initiative
  / Oxfam GB
• Record staff data and staff movements / HRMIS /
  Oxfam GB
• People planning for key posts / Spreadsheet /
  Oxfam GB
• Avoiding burnout / HSPs redeployed after 2-3
  years / Oxfam GB

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• Upward appraisal / 360 degree appraisal in HR
  function / CRS
• Upward appraisal and accountability / 360 degree
  appraisal development tool / MSF Holland
• Stakeholder dialogue or participation / People In
  Aid Code and implementation methodology / People
  In Aid
• Minimum standards in management / Frameworks and
  guidelines / Action Contre la Faim, Save the
  Children UK, Islamic Relief
• Rapid response and learning opportunity /
  Secondments / Islamic Relief

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• Identifying talent / Career dialogue / TNT
• Attract the right talent / Market the brand / TNT
• High quality intake / Create and monitor the
  talent pipeline / TNT
• Succession planning / simple spreadsheet with
  basic contract data / TNT
• Motivate managers / Integrate pay and benefits
  approach and reward right people consistently /
  TNT
• Connect with staff / Employee engagement survey /
  TNT
• Share knowledge / Cluster disciplines and network
  teams / TNT

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• Win management trust / Drop what youre doing and
  help a colleague out with their crisis / TNT
• Clarify core skills required by managers /
  Develop summary or outline of core competencies /
  Bioforce
• Develop experience / secondments or experience
  visits with ToR / Save the Children UK, and CRS
  and World Vision, and NRC
• Provide new talent with experience / Informal
  internship scheme / Merlin

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• Provide development opportunities / Develop in
  house rosters / Save the Children, Oxfam GB,
  Concern, OCHA, British Red Cross
• Nurture young talent and potential / Mentoring
  scheme / Medair
• And more

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Thank you !

• Contact us
• Ben Emmens
• ben_at_peopleinaid.org
• Email info_at_peopleinaid.org
• Tel [phone]
• www.peopleinaid.org