Behavioral Based Interviewing

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Behavioral Based Interviewing

• Terri Berryman, PhD
• Office of Career Services

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Overview

• What is BBI?
• Identifying behaviors
• Developing questions
• PAR responses
• Evaluating candidates

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What is Behavioral Based Interviewing?

• Concept based on the assumption that past
  behavior predicts future behavior
• Behavioral interviewing, in fact, is said to be
  55 percent predictive of future on-the-job
  behavior, while traditional interviewing is only
  10 percent predictive.
• -Behavioral Interviewing Strategies for Job
  Seekers by Katherine Hansen,
• Quintcareers.com

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Evaluating Behaviors

• What behaviors do successful people in this
  position exhibit?
• Review your job description and similar ones
• Determine the required performance in job and
  success
• What characteristics are you looking for?

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Typical Behaviors

• Conflict
• Teamwork
• Overcame challenge
• Succeeded at something
• Failed at something
• Leadership Skills
• Learned quickly

• Professionalism
• Ethical dilemmas
• Critical thinking skills / Problem solving
• Dealt with stress
• Motivation
• Skills specific to your field

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Developing Questions

• Should be structured so a candidate can tell a
  story
• Tell me about a time.
• Describe a situation
• Give me an example
• Tell me about your experience.
• Dont forget to use traditional questions as well

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Remember when creating questions

• Avoid questions related to
• Gender
• Race
• Color
• Religion
• National origin
• Disability
• Age

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Also, the questions must

• Be based on a thorough job analysis
• Probe for job-related skills
• Related to job requirements

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PAR Not Just a Golf Score!

• Problem Candidates should discuss a problem,
  situation or task
• Answer Candidates should discuss the strategy
  or answer they developed to address the problem,
  task or situation
• Result Finally, they should explain the result
  of their action

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Evaluating Candidates

• First, did they answer the questions thoroughly
  PAR?
• Second, were their responses appropriate
  behaviors for your position?
• Finally, based on your interview are they a good
  fit?
• Create an evaluation tool to use

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Sample Evaluation Tool
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Sample Tool Continued
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Resources

• Career Services website
• http//www.roosevelt.edu/ocs/interview/default.htm
  
• About.com
• www.humanresources.about.com
• Quintessential Careers
• http//www.quintcareers.com/behavioral_interviewin
  g.html