INT41MIS Revision

1
INT41MIS Revision

• Exam 3 hours 15 min reading time
• Eight (8) questions
• Written answers
• Answer all questions
• 65 subject assessment
• translation dictionaries allowed
  (non-electronic)

2
Foundations of IS

• Ch. 1 OBrien 6th Ed.
• IS concept
• user/managerial perspective
• people / networks / hardware / software /data
  Fig. 1.5, p. 11
• Handout What is an IS?

3
Information Technology

• Hardware (Week 2 Ch. 13)
• Classification
• according to size/processing speed (mainframe,
  mini-computer, micro-computer etc.)
• according to time (first generation, second
  generation etc.)

4
Information Technology

• Hardware (Week 2 Ch. 13)
• The Computer System Concept Fig. 13.9, p.407
• CPU (central processing unit) three components 
  ALU, primary storage (RAM), control unit
• Storage primary, secondary
• Input devices (trend to a natural user interface)
  
• Output devices (soft-copy vs. hardcopy)
• Binary representation of data
• Should be able to classify examples

5
Information Technology

• Software (Week 3 Ch. 14)
• Types of software Fig. 14.2, p. 498
• Should be able to classify examples

6
Information Technology

• Telecommunications (Week 4 Ch. 4)
• Local area networks vs. wide area networks
• Internet, extranets, intranets
• Telecommunication components Fig. 4.12 p. 116
• telecommunications processors (modems, switches
  etc.)
• telecommunication channels (co-axial cable, optic
  fibre, microwave etc.)
• telecommunications terminals
• telecommunications computers
• telecommunications software

7
Business Information Systems

• Week 5 Chs. 5 6
• Business system classification
• By business function
• marketing
• accounting
• human resource management etc.

8
Business Information Systems

• Week 5 Chs. 5 6
• Cross Functional Enterprise Systems
• Enterprise Resource Planning (ERP) systems e.g.
  SAP
• Customer Relationship Management (CRM
• Supply Chain Management (SCM)

9
IS Development

• Week 6 Ch. 10
• Why do managers need to know how IS professionals
  develop/implement IS systems?
• SDLC as a framework for IS development
• Distinct phases/stages document/product driven
  i.e. at each stage major documents or products
  have to be delivered
• User involvement throughout
• System investigation, Systems analysis, Systems
  design, Systems implementation
• System maintenance

10
Decision Support

• Week 7 Ch. 8 Fig. 8.2, p. 260
• Supporting managerial decision making top
  (strategic), middle (tactical), bottom
  (operational) structured vs. unstructured
  decision making
• Executive IS (EIS)
• Decision Support (DSS)
• Management IS (MIS)
• Operational IS
• AI technologies applied to DSS

11
Database Management

• Week 8 Ch. 3
• Data resources must be actively managed.
• Data concepts - Characters, fields, records,
  files (tables), database
• What is a database? Types? What is a DBMS? Fig.
  3.10, p.79
• Data Warehouses Fig. 3.7 p.76

12
Ecommerce

• Week 9 Ch. 7
• Types of E-commerce (i.e. business to customer,
  business to business etc.)
• Ecommerce technologies Fig 7.3, p. 221
• Ecommerce processes
• e.g. Access control and security
• Ecommerce strategy Fig 7.21, p. 245

13
Managing IT -1

• Week 10 Ch. 12
• IT is a major force for enabling organizational
  and managerial change
• Need to manage
• Development of business/IT strategy
• Development of business applications and research
  and implementation of new IT
• IT function- structure, professionals etc.

14
Managing IT -1

• Global IT Management has 3 main challenges
• Political
• Cultural
• Geoeconomic

15
Managing IT - 2

• Week 11 - Ch. 9
• Developing Business/IT strategies
• Strategic planning to take advantage of
  opportunities that arise from new IT
• Implementation challenges
• End user resistance
• Change management

16
Managing IT - 3

• Week 12 - Ch. 11
• Ethics and IT
• Computer crime
• Privacy
• Employment challenges

17
Managing IT - 3

• Week 12 - Ch. 11
• Security and Control
• Security defenses e.g. encryption, firewalls,
  antivirus software, passwords, backup files,
  fault tolerant systems, disaster recovery etc.
• System controls and audits

18
INT41MIS Revision

• Revise all lectures, tutorial work (theory and
  practical), and assignments, past examination
  papers.