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Influencing Internal Stakeholders

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Title: Influencing Internal Stakeholders


1
Influencing Internal Stakeholders
  • New England Growth
  • Geri Blitzman
  • geriblitzman_at_earthlink.net

2
I N F L U E N C E
  • Cultivate Ethos
  • Think And Be Relationships
  • Clarify Message And Strategy
  • Context Matters Cultural/ Personal Fit

3
Stepping Into Their Shoes
  • Stories of influence

4
Influence in fluere in to flow
An ethereal fluid held to flow from the stars and
to affect the actions of humans
  • An inflow of some power spirit or force
  • Emanating from the person himself- not persuasion
    and not authority

5
Influence Matters
  • Whose Support Do You Need To
  • Get Things Done?
  • New strategies
  • Stories and best practices- whats worked

6
Broaden Your Strategies
  • 1. Cultivate Ethos
  • 2. Think and Be Relationships
  • 3. Clarify Message and Strategy
  • 4. Fit with Context

7
Cultivate Ethos
  • Influence from the inside out
  • Emanating from the person himself- not
    persuasion and not authority
  • 1. Be proactive- a can do attitude
  • 2. Keep ones word and commitments
  • 3. Say yes and no responsibly
  • 4. Believe that what you are doing is going to
    happen
  • 5. Become and be your person best, describe and
    share your expertise

8
1. Cultivate Ethos
  • Build Emotional Bank Account
  • Attending to little things
  • Clarifying expectations
  • Showing personal integrity- be loyal to those
    who are not present
  • Apologizing sincerely when you make a withdrawal
  • Loving without condition
  • Covey, 7 Habits

9
Who Has Great Influence?
Qualities and Personal Actions
10
Top Influencer-
  • Who do you know who exercises greatest
    influence?
  • What qualities does that person embody?
  • How does that person show up in relationships?

11
Think and Be Relationships Understand
  • Think first to understand, then to be understood
  • What are the needs and wants of the listener?
  • What is their listening for?
  • Corporate responsibility is grounded in the
    business

12
Think And Be Relationships- Get Bigger
  • 2. Common goal or value-
  • Conversation for possibilities
  • 3. Widen your range of support
  • Two degrees of separation

13
Think and Be Relationships- Partner
  • 4 Think win/ win view others as allies
  • 5. Show up as a partner
  • 6. Form a coalition, convert a supporter to a
    champion
  • 7. Use a strategic stakeholder map who
    influences whom

14
Think and Be Relationships- Request
  • 8. Make clear requests
  • 9. Be reciprocal balance and mutuality
  • Allen Cohen- exchange
  • 10. Ground your request as prior agreement for
    greater legitimacy

15
Relationships Power and Context
  • 11. Be persistent follow-thru
  • 12. Personalize your style to fit the
    decision-making and motivation style of others
  • 13. Honor resistance surface and include it
  • 14. The stick with the carrot threat and
    consequences

16
E x p a n d S t r a t e g i e s
  • .

1. Cultivate Ethos 2. Think and Be
Relationships 3. Clarify Message and Strategy 4.
Fit with Context
17
Best Practices Think And Be Relationships
  • What strategies have you used?
  • What might you add to relationship focus on
    planning page?

18
Clarify Message And Map strategy
  • Do they get it? Easy as 1, 2, 3 Monsanto
  • Is the message clear?
  • Bottom line on top?
  • What action do you want the reader/ listener to
    take?
  • How clear is your message and logic?
  • Your best practices here

19
Craft Strategy Message, Context, Culture
  • Your plans
  • Whom to greater influence
  • Greater level of support needed

20
Fit with Context What Does Mellon Do?
  • How do things get done in this culture?
  • What is valued? taboos?
  • Who has power? What is rewarded?

21
Fit With Context Styles
  • Stage of company- Start-up- company, growing,
    mature
  • Culture, CEO, senior management philosophy, role
    of Board, community, decision-making styles,
    level of participation, delegation
  • Industry type

22
Best Practices And Not So Best
  • Examples Industry, stage,
  • Best practices in your company or industry
  • What doesnt work

23
I N F L U E N C E
  • Cultivate Ethos
  • Think And Be Relationships
  • Clarify Message And Strategy
  • Context Matters Cultural/ Personal Fit
  • What Will You Do Differently, More Of, Less Of?

24
Influencing Internal Stakeholders
  • Geri Blitzman, New England Growth
  • geriblitzman_at_earthlink.net
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