AveriStar Corporate Overview

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The AveriStar Mission
The mission of AveriStar Consulting is to help
telecommunications providers at all levels
successfully procure, engineer, implement, market
and sell hosted VoIP solutions. To accomplish
this mission, AveriStar Consulting has developed
tools and strategies that are dynamic by nature
and completely customized for each client. Our
commitment and focus is to provide a strategy and
solution that helps your entire organization
reach goals, bringing together development,
engineering, operations, and sales for one
holistic organization.
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Company Ownership
AveriStar Consulting is solely owned and operated
by Mark and Matt Averi, who together have over 25
years of telecommunications experience. The Averi
Brothers have worked at 6 companies together over
the last 15 years and have established
relationships nationwide. Mark Averi has worked
in both Fortune 500 and start-up company
environments, and brings a wealth of
telecommunications sales experience to AveriStar.
Working for several early adopters of VoIP,
including Lucent and BroadSoft, Mark obtained the
knowledge and experience of selling and marketing
to the carrier, wholesale, and partner
environments. Marks dynamic and personal
approach to sales is unparalleled, and has earned
him the trust and respect of both colleagues and
customers alike. Matt Averi has held Senior
Systems Engineering roles at several companies
including Agilent, Lucent, and Broadsoft. Matt
has extensive experience installing and
provisioning the BroadSoft platform, in addition
to a wide range of access and CPE devices to
include Adtran, Polycom and Audiocodes products.
In addition to these roles, Matt has also
developed and conducted training to all types of
personnel, including engineers, sales and product
specialists.
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Core Products
Stars Trainer Stars Multi Media Stars
Engineer Stars Trunking Stars Assist
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Stars Trainer
Customized Training for Sales and Sales
Engineer NOC Support Provisioning and
Configuration Tier 1 2 Device
Troubleshooting Tier 1 2 Service
Troubleshooting End User Training to
include Web Portal Call Manager
Assistant Toolbar Soft Client
Call Center Receptionist

• Advantages and Benefits
• Trainers who not only know the material, but
  know the industry
• Dynamic, customized material developed for your
  needs and goals
• Multi-day, multi-site training, or 2 hour
  webinar training available
• Available, downloadable training video segments
  for anywhere, anytime learning

On-Site and Virtual Training
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Stars Multimedia Video Tutorials

• Web Portal and Call Manager Premium Features
• Web Portal Standard Feature Set
• Web Portal Group Services and Features
• BroadWorks Assistant Toolbar
• BroadWorks Communicator Soft Client
• BroadWorks Receptionist
• Call Center Agent and Supervisor Clients
• End User Phones and Devices
• ATA installation with existing phones
• Customer Sales Demo Presentation

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Stars Engineer
Our engineers can help with Technology
Evaluation and Selection Platform and Device
Interoperability Testing Third-Party
Integration with Broadsoft Device Provisioning
via HTTP, TFTP, FTP On-call Technical Support
Assistance Site Analysis and End-User
Installation RFP Responses and Technical
Diagrams
VoIP Applications
Device Applications
On-Demand Support
"Because of the relative youth of the VoIP
market, it's rare to find someone with years of
VoIP dedicated experience, says James Spenceley,
Chief Technical Officer of VoIP network provider
ISPhone. "When I'm trying to hire a data engineer
I look for five years of experience," he says.
"In the VoIP world I look for a minimum of five
months."
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Stars Trunking
Integrated Access Device Selection IAD
Configuration and Testing BroadWorks
Configuration and Provisioning TDM and IP PBX
Integration Enhanced Features Overlay TCO
and ROI Analysis
PBX
IADs
Handsets
Trunking is a great technology value, but can be
very challenging to design, provision and
integrate. Here is a quote from Tom Kershaw, vice
president of VoIP for Verisign, which provides an
integrated solution for service providers that
addresses local area network handoffs for SIP
trunking. Actually providing a SIP trunking
service is extremely complicated. Not only do
different versions of SIP vary, but some IP-PBXs
are H.323-based. There's a lot of hype around
this now, but the market is still a ways off.
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Stars Assist

• Sales Assist
• Wholesale, partner and direct sales models
• Identify and target customers
• Proposals and needs assessment
• NRC and MRC practices
• Procurement and fulfillment

• RFP Assist
• Identify private, local, and state government
  contracts
• Respond to RFP, RFI, and RFQs
• Representation at demos and bake-offs
• Pool resources to meet technical requirements

• Web Assist
• Collaboration training
• On-Demand web presentations
• Technology webinars
• Distance learning

• Market Assist
• Presentation preparation
• Collateral customization
• Telemarketing
• Product Development

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Contact Information
Mark P. Averi Direct [phone] mark_at_averist
ar.com
Matthew T. Averi Direct (704)
206-1038 matt_at_averistar.com
Office Address 15105-D John J. Delaney
Drive 107 Charlotte, NC 28277 Toll Free
Telephone and Fax [phone]
sales_at_averistar.com www.averistar.com
training_at_averistar.com